Update: I have been attempting to talk to upper management since December 4th! They keep saying 1-3…read morebusiness days and yet they have failed to contact me. So girls don't waste your time or money here! Esp at this location because the manager doesn't give a shit and will just say "we're franchised so I don't know why they send those emails"

They are very accurate with time! I have been here twice and every time they maintained the time…read moreslot. Loved the service. Staffs are really nice and skilled.

Carly is great and very knowledgeable on skin care. Her advice on skin care, what would work best…read morefor my needs is highly appreciated. I enjoyed my session with her.

I haven't been able to venture out to this spa yet, but I do know Joy and she's amazing .she is one…read moreof the best aestheticians / colleague's I've worked with in the past. She's very kind and knowledgeable and takes her time trying to understand your skin.

It's been several months since I've had any TLC on my eyebrows. My previous person disappeared in…read morelife and it's taken me a while to find someone who seems trustworthy. Based on everyone's review on Yelp, The Wax Room looked to be the place where to go. Fortunately, it's located 30 seconds away from my dentist office (find my review on Radiance Dental in Reading). I was a little confused on where exactly to go when you reach the Market Basket parking lot. There is a plaza with a Salon. This made me believe that it was a typical hair salon that had a few services. When you walk in through the doors, it's like a row of 50 storage units (for a lack of a better word, suite) but cuter and smells of intoxicatingly beautiful smells and the sound of 50 hairdryers WRRRRRRRRRR'ing all at once. I was a bit overwhelmed walking into the suites. The Wax Room was very easy to find. But, I didn't realize that The Wax Room was exactly that. -Just one room, as are the rest of the many other tiny boutique services. One of the many thoughts that was running through my head is how everyone can compete against each other. But, it all seems to work out well. Another thought was, "Do I knock? Do I just go in?". Eventually figured it out. Bryanna was who had waxed my eyebrows and had done a tremendous job. I almost couldn't recognize myself. Think of Mia Thermopolis from the Princess Diaries and the makeover, except a lot less royal. However, it was great to finally have two eyebrows again. Bryanna had taken her time to perfect her craft. I can't get over how wonderful it feels. She was gentle and thorough. I nearly had fallen asleep as it was just soothing to get pampered. The only teensie weensie part that wasn't so comforting are the ceiling lights that beam down on you. They're a bit bright, but I can surely understand that there needs to be light to perform the job. I'm not too upset about that. I wish there could be one of those micro cosmetic lights. But then again. It's a tiny room, where limited equipment could be only be stored. Nonetheless, I'm still giving the adorable Wax Room and service 5 stars. I also love the fact that they accept credit cards; tip on card, as well! So, no need to run to the bank. A definite return in future!

Ally was amazing! Super helpful with my teen's waxing, kind and gentle! I will definitely be back-…read morethe experience was quick and painless and the place is clean and relaxing.

First time getting waxed ever. The experience was pleasant and will definitely be returning…read more Kelly is very professional and very efficient. The casual conversation makes the experience enjoyable also. Arrived a little anxious since it was my first time, but I was quickly put at ease and will be looking forward to my next visit. The pain isn't all that bad!

Kelly is fantastic. I'm very picky about where I'd go for a brazillian wax, especially with…read moresensitive skin, but she had great reviews and I'm so glad I went! I've been here twice so far and been very pleased both times. She is great at talking throughout the service so it isn't uncomfortable at all. She is also incredibly quick while not feeling rushed. I'm always out within 30 minutes of arrival. The last time I went I was 9 months pregnant. She kindly explained that it would be more sensitive than usual and outlined her approach to ensure I was comfortable. When I needed a break from one area and to switch positions, she easily pivoted over to another area and helped me get comfortable. Bottom line: Kelly provides excellent, quality service with compassion and understanding.

Friendly service, good amenities, clean facilities, nice products used…read more I got a pedicure, the technician was thorough and considerate. Great price for the service!

Amazing service every time. The owner and staff are always attentive and kind. They remember you by…read morename and your story. The atmosphere is relaxing and sanitary. Highly recommend

All services are spectacular. Massages, facials, manicure and pedicure. Very professional staff…read moreand atmosphere is very relaxing

Great yoga offered hear with plenty of class times. Great teachers. Enjoyed free coffee after class…read moreSaturday morning.

First time at The Waxing Studio and it was amazing! Lyndyn was so thorough and quick- made a…read morebrazilain wax as painless as possible! She was so sweet and made me feel completely comfortable, like I've known her for years! Found my new waxing studio! Thank you Lyndyn!

I had a great Experience. Everyone was super professional and knowledgeable…read more It was my fist time doing a laser treatment, and even though I got all my questions answered from the team during my consultation, I was still a bit nervous and skeptical. But, after I met Maria who performed my treatment, she put me at ease and gave me reassurance. she is the best I can't wait to go back and continue with my skin care. Thank you so much guys

I have been seeing May for about three months now and I just think the world of her. I think she's…read morehighly skilled but also has a great personality, which is important to me. She exudes such warmth and kindness that I love. I chose this place because some of the other lash places in Stoneham are very expensive. This place takes you right at your appointment time and is very reasonable. I highly recommend.

Millie is Amazing!!!! I have been doing my lashes with…read moreMillie for years since moving from Miami. Millie is amazing at her craft and true lash artist, I drive an hour to each of my appointments and won't trust anyone else with my eyes and lashes.

JUST BOOK ! Amazing experience the new location is so beautiful I could live there. All the right…read morevibes

Life changing!!!…read more Gianna is so good at what she does. She is professional and caring. She makes sure to go over exactly what she will do for you. When tinting your eyebrows she always asks how dark and how questions like will you dye your hair soon ? That helps to protect the work she does that day. I have recommended her to many of my friends and we are equally impressed by her work!