Service = Excellent Staff = Amazing…read moreEveryone is knowledgeable and professional. You will feel like you've known the Doctor and staff for years. I absolutely recommend Freelove Orthodontics & Smile Design!

Dr. Freelove is the sweetest! I got my braces on Friday from here! I'm glad I didn't go with anyone…read moreelse. The assistant was sweet too! The doctor makes sure you completely understand your options before starting! Definitely recommend going here! I can't wait to see how my teeth turn out! :))

I had such a wonderful experience at Haeger Orthodontics! The entire team is prompt, efficient, and…read moregenuinely eager to help. My daughter wasn't sure how to floss with her spacers, and they took the time to patiently walk her through it until she felt confident. The office itself is warm, welcoming, and beautifully maintained, and everyone there is so kind and lovely. The doctor truly cares about helping you achieve a beautiful smile and makes you feel supported every step of the way. They even go the extra mile to make visits enjoyable. At the end of the appointment, they offer a fresh, homemade cookie, which is such a thoughtful touch. And for parents, there's a cozy coffee station that makes the experience even better. I highly recommend this amazing office and staff to anyone looking for orthodontic care. It's truly a joyful experience from start to finish! Mother of Vilenciya P:)

Dr Haeger's team is 5-star throughout. Their thoroughness and care starts from the time of the…read moreinitial assessment and consultation, continuing throughout the treatment process. Front office, back office and everyone in between is thoughtful and helpful. They take the time to explain process and procedure, which I very much appreciate. They've made it very comfortable for this 57-year old to get braces for the first time in his life.

Niki the manager was very unprofessional. They had my husband put a down payment of $500. He was…read morethen scheduled to start orthodontist treatment later on. My husband then called and told them he no longer would like to proceed with the treatment and if he could have his down payment back(mind you he has not had his treatment started) they went back and forth and they REFUSED to give him his money back. They came up with excuses and sent me a Word Doc as receipt. No actual ledger or billing codes..... On their website clearly it says first visit they will take digital photographs and 3D x-rays scans ( FREE) I really tried working with them but they are unprofessional. Rude. I tried speaking to a higher up and it was the Orthodontist doctor her self and refuse to speak to me.

I admit I only chose this location initially because I lived within walking distance I recommend…read morebeing more thorough in my ortho research than I was. Luckily, I really enjoyed my time at this location. I sent in an email asking about a consult, was answered the next day, and was in the next week to talk with Dr. Stout as he looked me over. I was quoted $4200 for my standard metal braces as an adult, the no frills version. I did have an ortho payment through my insurance, so after that was credited I owed $2700 and jumped at the chance to fix my teeth crowding and underbite. I did have braces as a teen, but of course stopped wearing my retainer. They estimated about 2 years of wearing, but I got them off in about a year and a half which was amazing! I got my braces on in 2019, so of course had to go through the heart of the pandemic which was rough when I couldn't go in and get my braces tightened for long periods at a time. But I appreciated their constant emails and sending me tons of care packages for bands and floss and other small items. Dr. Stout was kind and answered all my of questions (and I had quite a few, since this wasn't my first rodeo ). I've moved away from the area but if I have any questions or need to go back for a retainer re up or anything like that I'll happily make the drive back to Kent.

Dr. Jennifer Choi is the most kind and professional orthodontist you can ask for! My mother,…read morebrother and myself have all had braces under her care, over a span of 20 years or more. She is a class act, absolutely the best!

It's been several years since we've seen Dr. Choi, but we are happy we chose her. She produced…read moreexcellent results and was easy to deal with from start to finish. We interviewed a few orthodontists, many of their offices were impersonal with high pressure sales tactics. They ran busy offices with many assistants helping. Although, the orthodontists were qualified, we would be seeing their assistants for part of the visits. They also had numerous patients lined up in a row - very cold, rushed and with no privacy. No thanks! We wanted a more personal experience and got that with Dr. Choi. She is knowledgeable, gentle, and patient. She wants the best results but knows the patient must be onboard to achieve that. She talks directly to the patient and lets them know her expectations of their responsibility in having braces. Her staff, at the time, was great, too. Julie made scheduling easy and was fun to see. Definitely recommend Dr. Choi. Because she runs a smaller office, her fees were lower, too.

We've been coming here for 6 years and my kids still run in with excitement. No cavities , always a…read morefun little prize at the end, and the most amazing, caring staff and doctors you could ask for. What makes it even more special is how much fun it is for kids, cartoons, colored walls, and a little train that runs overhead (they never get tired of watching it!). Thanks to this team, going to the dentist feels like an adventure instead of an appointment.

I have been taking my kids here almost 30 years. Still have 2 going here and wouldn't go anywhere…read moreelse. They are always nice and really do a good job with what they do. They always explain everything ans make the kids feel comfortable. The place is always clean. Highly recommend.

BEST dentist in town! From the moment you walk in, the front desk team welcomes you with a genuine…read moresmile that immediately puts you at ease. The hygienists continue the same caring vibe, making sure you're comfortable and well taken care of. Then the dentist comes in--polite, respectful, and always with a reassuring smile. This place truly stands out for its kindness, professionalism, and positive atmosphere. Gentle Dental is a keeper, and I'd recommend it to anyone looking for a dental office that treats you like family.

For the past nine years, I've been a patient at Gentle Dental. During that time, I've moved four…read moretimes farther north, which now means I drive over an hour just to come to this location even though there are several Gentle Dental offices much closer to me. I still make that drive because this team is truly exceptional. From the moment I walk in, I feel respected, seen, and genuinely cared for. Molly and Val, in particular, are two of the most incredible people I've had the pleasure of knowing over the years. They are the reason I continue to come back. Their warmth, kindness, and professionalism make me feel completely safe and comfortable every single visit. Before coming here, I used to hate going to the dentist. Now, it feels like visiting people I truly enjoy seeing. We catch up, laugh, and somehow a dental appointment turns into something I actually look forward to. Molly makes me feel so relaxed that I can honestly fall asleep during my cleanings. That is how comfortable she makes me feel. I recommend this Gentle Dental location to everyone I know because of the amazing staff here. I truly believe every single person on this team deserves recognition and a raise for the care, dedication, and heart they bring to their work every day. Thank you to this entire incredible clinic and a huge, heartfelt shout out to Molly and Val for everything you do. You make all the difference.

This is late, but my dentist was successfully able to use Invisalign to correct my jaw! Looking…read moreback, I am disappointed I chose Sound Orthodontics--my dentist did a way better job, I got much sturdier retainers, and I would have paid way less.

Getting my braces off :) 2 1/2 hours to remove these suckers; put in a permanent retainer on my…read morelower teeth and did the molds for my removable retainers. The staff and dental assistants are one of the nicest girls I've had work on my teeth for the last 2 1/2 plus years. Im extremely satisfied with the work Dr. Hou did to straighten my teeth and I highly recommend him to everyone.

Are you kidding me?…read more After my routine exam and cleaning in January 2026, I scheduled two appointments for July to have a deep cleaning completed. I went in on July 24 for the first half, with the second half already scheduled for July 31. On July 29, I received a text informing me that the hygienist would not be in and that my appointment needed to be rescheduled. I called today to reschedule and was told the next available appointment isn't until November. I could understand a long wait if I were a new patient or if I had missed or canceled my appointment, but that isn't what happened. Their office canceled my scheduled appointment, and now I'm expected to wait several more months to complete a procedure that has already been started. This is extremely disappointing. When an office has to cancel a patient's appointment, I would expect them to make a reasonable effort to get that patient rescheduled rather than simply putting them at the back of the line. Unfortunately, this experience has caused me to lose confidence in this practice, and I'll be looking for a new dentist. If anyone has recommendations for a good dental office, I'd appreciate the referrals.

I am writing to provide feedback about my recent dental cleaning appointment with hygienist…read moreNavreet. While I appreciate the professional care I ultimately received from the dentist, I felt that my interaction with Navreet was unnecessarily rude and condescending, which left me feeling disrespected as a patient. During the appointment, Navreet strongly recommended deep cleaning every 3-4 months. When I asked for a clear explanation of why this frequency was necessary, her responses felt dismissive. She mentioned "deep pockets" and when I inquired further (including whether my flossing habits might be a factor), she replied that we had already discussed this during a previous visit -- something I do not recall. However, even if it did occur and I don't recall then she shouldn't make a statement like that. There is nothing wrong explaining again if customer does not recall. I felt she was pushing the treatment plan without providing a satisfactory explanation tailored to my questions and concerns. When I expressed that I preferred to continue with periodontal cleanings every 6 months, Navreet continued to insist on the more frequent schedule, which frustrated me so I again responded that 6-months is fine and if you keep forcing this then I have right as a customer to go elsewhere. In response, she made a comment along the lines of "fine, you are a customer, right?" in a tone that felt sarcastic and disrespectful. This interaction made me feel that she was more focused on being "right" than on respectfully addressing my concerns as a valued patient. In all my life, I haven't seen any one so blatantly forcing treatment plan on the patient and when patient deny treatment plan then basically replying with "seek treatment else where if don't accept". The thing is I feel that my teeth are perfectly fine so I don't need this aggressive deep-cleaning every 3-4 months. Also this treatment plan is expensive where most insurances don't cover. I recommend some sort of disciplinary action for this individual as her behavior is wild and not acceptable in any work place; especially in a patient care environment. Additionally, her communication style throughout the appointment came across as patronizing. For example, she questioned me in a tone and manner similar to a teacher speaking to a student or boss talking to employee such as asking how many times a day I brush my teeth and after hearing me responding that I brush and floss once a day then instructing me to "try brushing two to three times a day". I want to note that Dr. Julie Kim who joined later explained the situation clearly and professionally, which I greatly appreciated. However, Navreet's final remark when I walked out -- "see, she agreed with me" -- reinforced my impression that the interaction was more about proving a point than providing courteous patient care. Note that this same issue has been going on for many dental cleaning appointments in the past with Navreet and only after today appointment; I decide to write a feedback.

I came to Dr. Haeger when I was in high school to have my braces and had a wonderful experience, so…read morebringing my own daughter here was an easy decision. Haeger is wonderful with the kids and the staff are so gentle and explain everything they are doing. The office staff are friendly and available to answer questions. We've had to call after hours and have gotten Haeger himself to help us. He called after my daughter got her braces on to see how she was doing, and they sent her home with a goody bag of treats when she got her braces off. They truly go above and beyond and think of everything!​​

I just came to my braces Appt today and was greeted by "Fahm". What a pleasant, warm and sweet…read moreembrace it is to always be in her presence. The entire front desk staff/back end staff are always helpful, professional and friendly. Dr. Haeger has the BEST team in the 206 hands down. I have been coming here for over 1yr and today "Yesenia" attached my braces alongside Dr. "Brandon" They both were very engaged with me, funny and so happy. You can tell everyone that works here has a love for making their PT's smile and truly have a passion for being in this field of work. I am extremely happy with my results today and I am looking forward to two more years plus with you all. We are family now! Dr. Haeger YOUR THE BEST! and I absolutely love you all. Thank you for being apart of bringing out a better, more healthier, confident, beautiful smile for me. (:

Dr. Kashner and his staff are wonderful! They take exceptional care of me and my two kids. They do…read moretheir best to accommodate our schedule and Dr. strives for perfection! You won't be disappointed!

Amazing experience! Entire staff is very helpful and friendly. Dr Kashner answered all of our…read morequestions and we proceeded with braces.