We love Chase. Since we've been with chase we have not had any problems with them. We love the fact…read morehow they have a military department. We've moved many states and traveled outside the country and chase always worked with us. We were previously with BoA and that company charged a fee for every single thing they can charge you on. Two thumbs up

I have come to hate chase more and more. I have had two of my accounts closed in the past 3 weeks…read morewith no calls, emails or anything from chase to tell me why. I also lost money from my account and I cant get ahold of them to get it back. All the people at the bank tell me to call customer service but they suck. Waited on hold for 6 hours and then the call dropped. I am still waiting for my money and its been 3 weeks. never bank with chase.

I love this bank! I like that they are really small and call me by my name. I am not another…read morefaceless customer just coming in to get money. I can tell them my life story and they don't mind. Cool snacks and great service!! They are just too fun! Conveniently located by target and the highway!!!

Great bank, nice and small - one branch, great tellers and the president is always ready to talk to…read moreyou about what they can and cannot do for you. Easy on and off I-84. Good parking- located across from Target.

Worst bank in the world. Will freeze your account,collect your direct deposits and then let you…read morestarve and hold your money for no reason. Horrible Horrible bank. Dont give them your service.

Absolutely 0 star here, I went to get my personal bank statement print and this guy is going…read morethrough all my accounts with chase. I been chase customer for 20 years both business and personal but just print an copy of statement takes 15 mnts ? He looks suspicious and scrolling up and down with his computer mouse, then looking me ( what the hell?) Usually to print bank statements takes 2/3 mnts maximum, be ware of this guy he could sell customers information to third parties, Never here again

Ive been trying to open an account but they are extremely understaffed and when they do have…read moresomeone that's able to help there's a long wait and when you make an appointment it's still the same long wait so apparently they don't want my business

TERRIBLE TO DO BUSINESS WITH! I recently recently started…read moredoing business with Bank of America as I had to start helping my mom with her banking and unfortunately BOA is who she has her accounts with. They decided to close down the Bethel CT branch last year that my mom had been going to and recently closed Mill plain rd. Danbury CT. which now leaves only their Main st. or Newtown rd. locations in Danbury. Despite these closures they only have 2 tellers open even during their peak hours. No matter what time I go there is always a long line so prepare to be there for a while! I guess this is so common and expected that the tellers never even apologize for the long wait. Additionally they don't have a drive through which is absolutely absurd! I spoke with my mom and we will be closing down all of her accounts and doing business with another bank!!!

The staff is always so kind no matter a phone call or entering the branch…read more I barely ever have issues except for an on going issue where our biz account has a note giving a specific request for each deposit but they never do it. I have to call every couple of months for them to go back & do it. They apologize, say they always have new ppl so that's why it doesn't get done. I've kinda just accepted it. It's not the worse thing to happen all though it is a pain to deal with. All in all my experience has been great over the years.

From the owner: We provide a full array of deposit, savings and lending products for individuals and businesses,…read moreand we’re a Small Business Administration (SBA) Preferred Lender, the highest designation. We provide convenient, quick service through technology that allows you to access your accounts and manage your money on the go, anytime. Member FDIC | Equal Housing Lender

Ive used a small credit union that was bought out by MSCU. Ive been more than happy with the…read moreservice I receive there. Everyone is very friendly. I use MSCU as my primary bank and never been happier with them and the service received.

I was a member for more than 25 years, until things changed…read more I felt they were very responsive until things changed. Did they get too big? Certainly they became impersonal. Didn't matter at all to them that I had been a long time member without any problems. I had had several car loans and a mortgage. My daughter, not me, missed a credit card payment because of trouble signing on the their website, and being reassured by them by telephone that the payment was made. This has lowered my credit score by 30-40 points for years. On another note, they gave me detailed information on another member's accounts by accident.

I moved my accounts there about the People's/M&T merger. The key is the attitude of location…read moremanager, Barbara Tucker, that is perpetuated through the entire staff. I haven't had a single issue with anyone or anything since becoming a client. Everyone is friendly, courteous and so, so helpful. I would recommend the bank to anyone looking for a similar experience. It's true of every NSB location I've been in. I swear folks know my name that I've never seen before. You can't do better!

This bank is trash. No such thing as overdraft protection and they refuse to give back $37 fees…read more Don't waste your time here you'll lose more money than you put into the bank

I find this bank to have the WORST customer service. I am currently battling stage 3 breast cancer…read more I am too ill to work. Being that I haven't any income, I closed my bank accounts. My parents were recently in London and they brought some currency back with them, which they gave to me to exchange for American dollars. My father is a stock broker for Wells Fargo. So, I decided to exchange the currency there. I called in advance to see what their policies were regarding this type of transaction. Because I don't have an account with this bank, I wanted to make sure that I'd have no problems once I got there. I live approximately 40 minutes (each way) from the bank. I was told that there was a $5 charge to exchange foreign currency. When I got there they asked for 2 photo ID's. I only have 1. The friend that drove me there offered up their 2 photo ID's. They refused to except them. A complete stranger witnessed this frustrating situation and offered to do the transaction for me. The bank manager refused to allow me this man's help. This bank was wholly uncooperative. It wasn't as if I were making a withdrawal. They could've easily accepted the help that I was being offered by one of their customers. This perfect stranger wound up taking me to Bank of America where they did the transaction without any issue. If it were not for the kindness of a complete stranger, I would've wasted 2 hours of my day that afternoon. He wound up having to deposit the currency into his account and making a withdrawal for me. He did this because he was outraged by what he had witnessed at Wells Fargo. He found their treatment of me appalling. He told me that he was planning on closing his account with them because of this incident. This isn't my 1st bad experience with WF, but it will be the last. I will never attempt to do business with them again. I posted an accounting of what happened on Facebook and the comment thread quickly filled up with other's who had complaints about this bank. Do yourself a favor, take your business elsewhere.