Great rates. Helpful people. That says it all but these reviews need. Min number if words so here…read moreis another sentence.

From the owner: Sikorsky Credit Union is a not for profit financial cooperative and one of the largest credit…read moreunions in Connecticut. We strive to help our members "save more", and offer exceptional rates on mortgages, credit cards, auto loans, and deposit accounts. Our 50,000+ members can bank online, over the phone, or in-person at one of our eight convenient branch locations. Members also have access to 55,000 Allpoint ATMs. Additionally, Sikorsky Credit Union members enjoy free checking and a full menu of the electronic services typically found at a large bank. We allow you to bank online from your home computer or through our free mobile app. Sikorsky Credit Union is open to everyone who lives, works or worships in Fairfield, New Haven, and Hartford County. Our branches are located in Stratford, Shelton, Seymour, Milford, Trumbull, and Danbury. Deposits are insured to at least $250,000 by the National Credit Union Administration (NCUA) an agency of the United States Government.

Totally unprofessional with notification of document requirements and the systems are not current…read more In 2024 how can you not have basic Adobe capabilities on site? Mannish if you required me to bring the actual decree you should've have stated it on the phone instead you stated you could get it accomplished with other official documents. This is the SECOND and LAST time I will visit this branch - waste of time and energy!

This is by far the worst customer service i've came across by any bank! I have been a Chase bank…read morecustomer (business & personal) fornover 15 years! i do Not recommend coming to this branch ever! The lady at the desk was very nasty and disrespectful!! she needs to be fired!

The staff is very friendly and helpful, kept very clean been using this bank for over 30 years.read more

From the owner: We provide a full array of deposit, savings and lending products for individuals and businesses,…read moreand we’re a Small Business Administration (SBA) Preferred Lender, the highest designation. We provide convenient, quick service through technology that allows you to access your accounts and manage your money on the go, anytime. Member FDIC | Equal Housing Lender

This is the worst bank I have ever dealt with. They show no respect for their customers and seem…read moreonly focused on making money off them. Avoid this branch if possible--they do not prioritize or value their clients.

I have had USB for over 25 years. I went on a cruise last month where there were pending charges…read moreput on my account. carnival has released those pending charges but USB will not return that money until a 30 day hold is complete!!!!! 30 days is insane!!!! now I have overdraft fees because my money is on hold thru the bank, so I am paying overdraft to the people that are holding my money?????? beyond insane. I will close my account once my money is bank

I wholeheartedly endorse Webster Bank in New Fairfield, CT. The people who work there are always…read moreprofessional, pleasant, helpful and well informed. They take the time to get to know their customers; they offer constructive suggestions for managing your accounts, and are infinitely patient for people like me who are sort of ditzy and have trouble keeping track of what's what... This is not limited to the New Fairfield branch, of course. I've used several other branches multiple times, and the staff at all of them is exactly the same. The Webster culture is one of competent, friendly customer service.

Knowledgeable and courteous staff; routinely provide extra effort to satisfy my banking needs.read more

They have no Wi-Fi to use their banking app. I tried to log into my app but couldn't get it.read more

I find this bank to have the WORST customer service. I am currently battling stage 3 breast cancer…read more I am too ill to work. Being that I haven't any income, I closed my bank accounts. My parents were recently in London and they brought some currency back with them, which they gave to me to exchange for American dollars. My father is a stock broker for Wells Fargo. So, I decided to exchange the currency there. I called in advance to see what their policies were regarding this type of transaction. Because I don't have an account with this bank, I wanted to make sure that I'd have no problems once I got there. I live approximately 40 minutes (each way) from the bank. I was told that there was a $5 charge to exchange foreign currency. When I got there they asked for 2 photo ID's. I only have 1. The friend that drove me there offered up their 2 photo ID's. They refused to except them. A complete stranger witnessed this frustrating situation and offered to do the transaction for me. The bank manager refused to allow me this man's help. This bank was wholly uncooperative. It wasn't as if I were making a withdrawal. They could've easily accepted the help that I was being offered by one of their customers. This perfect stranger wound up taking me to Bank of America where they did the transaction without any issue. If it were not for the kindness of a complete stranger, I would've wasted 2 hours of my day that afternoon. He wound up having to deposit the currency into his account and making a withdrawal for me. He did this because he was outraged by what he had witnessed at Wells Fargo. He found their treatment of me appalling. He told me that he was planning on closing his account with them because of this incident. This isn't my 1st bad experience with WF, but it will be the last. I will never attempt to do business with them again. I posted an accounting of what happened on Facebook and the comment thread quickly filled up with other's who had complaints about this bank. Do yourself a favor, take your business elsewhere.

Ive used a small credit union that was bought out by MSCU. Ive been more than happy with the…read moreservice I receive there. Everyone is very friendly. I use MSCU as my primary bank and never been happier with them and the service received.

I was a member for more than 25 years, until things changed…read more I felt they were very responsive until things changed. Did they get too big? Certainly they became impersonal. Didn't matter at all to them that I had been a long time member without any problems. I had had several car loans and a mortgage. My daughter, not me, missed a credit card payment because of trouble signing on the their website, and being reassured by them by telephone that the payment was made. This has lowered my credit score by 30-40 points for years. On another note, they gave me detailed information on another member's accounts by accident.

USB has continued their legacy of incompetence. Too long of a story but I can tell you that, once…read moreagain, I wish we had never begun a relationship with this bank. I deal with M&T for all my business needs in NY. Never had a problem of any kind. Unfortunately, I also need a CT bank so I'm forced to deal with these buffoons and the ridiculous policies of USB. Errors, incompetence, inflexible and policies that make no sense. A hassle at every turn. Their policy is to say "no we can't do that". Stay away from every branch of this bank that has no business being a bank... that's unless you love to waste your time getting the runaround and getting nowhere.

I have been a customer at this bank for many many years. I have never had a problem that was not…read moreresolved in a professional, timely manner. I use the Bethel branch most of the time and all the staff are pleasant, know us by name and treat use with respect.