I asked for forehead bangs, i got them but very uneven (one side longer) looked nothing like my…read morepicture. and didn't even try to blend it out with the rest of my hair, so it looks chopped.

Was rough with my hair brushing it out and one side of my haircut was a little bit shorter.read more

I asked for ( last image) - I actually asked the girl where she got her hair done and was…read morerecommended this hair dresser. She gave me ( first two images) and when I said I was getting comments about how orange my hair was, and asked for anything to be done ( a tone? Another treatment / service) she argued with me that I got what I asked for. She never responded- let alone offered to fix or a refund. - JACKIE was my hairstylist

Lisa gave me the worst haircut of my life. I showed her pictures of my previous haircut and asked…read moreher to give me the exact same style. Instead, she cut it completely unevenly, with big chunks taken out and one side several inches longer than the other. When I asked her to fix it, she started crying and told me she didn't know how to cut hair like the style I wanted. That would have been useful information to have before she cut my hair, not after. She then refused to make any corrections, and I had to walk around with that haircut for a week before I could get another stylist to fix it. Lisa spent the entire appointment telling me what a great hairdresser she was, so I was expecting a good result. I left with an uneven haircut that looked nothing like the photos I had shown her.

15120 first timer ... requested curls for my thick course hair for a weekend event ..... thank you…read moreCarrie ... they lasted the weekend and then some!

Amazing! My hair never looked better. The studio is beautiful and you feel very welcome.read more

I got my hair cut by them for the first time in November 2019 and it was wonderful! I have had some…read morehorror stylists in the past so I went into the appointment apprehensive. All of the stylists were friendly and great to talk to. I was cut by Stacy. She did such a great job! She was able to cut my hair perfectly how I wanted it just by me describing it to her. I have referred them to a few people just after one experience there. Five stars.

Very reasonable prices. Awesome small business with experienced and consistent stylistsread more

Can't say enough about how great Chroma Salon is! Been going here for years, and honestly it's the…read morebest service and price I've had EVER. Carly listens to styles, cuts, and color that her clients want and she definitely delivers. I'd give her 10 stars if I could!

Bad professional business practice! Hair color service was not as expected and clothing damaged…read morewith bleach - salon owner would not offer any compensation. My daughter requested a hair color that was silver with a very pale blue through it. She had medium brown hair and was only told that it may not be as light as she wanted the first time. Hair was bleached and it came very light, toner applied and then the dye went on - deep cobalt electric blue on the roots and silver on the lower half. It was not what she asked for and nothing like the pictures she showed. The only instructions were to wash every other day. The first washing the whole hair turned very blue. I called the salon and was told by Carly, the owner that the only thing that could be done was to wash it. (no mention of clarifying shampoo) She also stated that it looked exactly like the picture but she wasn't even there when it was finished. The second washing the whole lower portion turned green. The salon was closed for two days and my daughter was freaking out. So I researched and went to a beauty supply, purchased products to tone down the blue and cover the green which worked perfectly. It ended up the color she had originally wanted. We also had realized the day of the salon service that her clothing, both shirt and pants were damaged badly with bleach. I called the salon and spoke to the Jaclyn, stylist and then Carly, the owner. She said she didn't believe the damaged clothing happened in her salon because it had never happened before. She again stated that the color had come out exactly as the pictures and that we didn't complain when there. My daughter's hair wasn't even dry - she left the salon wet so we weren't sure what it would be like when dry. She also said I should have called and made an appointment to let them fix her hair (even thought the salon was closed) but we wouldn't have gotten an appointment for two weeks. She stated they are very busy and also asked me if I expected them to be available 24/7 for a hair emergency. Carly stated that Jaclyn spent a lot of time and used a lot of products on her hair but I paid the price of a high end salon for this service (over $350) and went to a professional salon to avoid having to color hair at home and/or ruin clothing. I was requesting compensation for only the products and clothing totaling $103. She told me that she would not compensate me for the products or the clothing and offered nothing to me. When I suggested I would have to file a complaint, she stated that I should go ahead. This is a horrible way to do business and I want to let people know what happened to us to avoid this happening to others. I have also filed a complaint with the BBB and will proceed with small claims court.

From the initial phone call to the same day appointment even while having a busy schedule (good for…read moreEmily), she found time to squeeze me in, and my daughter, and exceeded my expectations. She does african american/ethnic hair in a top tier fashion, very personable with people that walked in as well as on the phone who called to inquire her services. Lovely conversation the entire way through, and I haven't even said anything about the actual service which alone is over 5 stars. Explaining the process and answering any questions and concerns during the washing, solution treatment, cutting, etc. and seeing the results as they were happening was very nice. The atmosphere of her salon is warm welcoming and Emily will be me and my kids permanent hair stylist. God is good, thank you Jesus for linking us up together and you will not be disappointed in her as your hair stylist too! Oh and in case you were wondering what service I received, I was growing my hair out for a few years and I got tired of my hair curling every day after long distance running (been running 11+ years) sweat, so Emily provided permanent hair straightening, a blow out, dead/split end cutting, and layering. The results are amazing, and even the very next day I went for a run, sweated like crazy, but when I went inside, I let my hair naturally dry and it went back to being straight.. No washing, conditioning, blow drying, or flat iron needed. Emily also provided a free after care kit with shampoo, conditioner, and detangler!

Beautiful as always. I feel like a princess with my color and extensions. Great conversation and…read morerelaxing vibe.

Linda is my stylist and I have to give her the highest of ratings…read more I have thick and curly hair. I color it every 3 weeks myself as I am all gray and my roots come in hard. Linda has been dealing with my hard to cut/color hair for many years now. She is a master at highlighting. I don't like highlights that look like stripes on your head, and I don't like the dark with almost white appearing streaks. My hair is dark, Linda takes me to. Natural looking golden caramel color. There are NO stripes and my hair is natural looking despite the process. I bring in photos, and she cuts my hair just like I ask her. This is a gift to me. It's rare to get just what you want. It always feels great to get the boost of a new "do", and Linda truly is an artist

I wasn't sure if i should review this place since I basically got my hair cut there my whole life…read more It was great when I was a kid but I think I am more comfortable with my stylist where I live now. They did hair for my sister's wedding but I liked the stylist for my brother's wedding better (not hair symmetry). My updo was very severe and not as soft and with retro vibes like my brother's stylists. Anyway, today's haircut was not what I was thinking at all...I asked for an inch or so off and trimming up my layers. I got a choppy about 3 inches off cut that looks terrible with my thick hair. Sadly, I will be wearing it in a ponytail until it grows out. The woman who cut my hair was SUUUPER nice though! It felt nice going back to a place I went to as a kid. It was desperate times with COVID going on, so my next haircut will be back where I live in Maryland. I am very grateful they were there in a pinch! I did learn my lesson though & will just ask for a trim next time.

Crystal is absolutely amazing my hair was completely destroyed from being over bleached it was…read moregummy and breaking. She saved my hair treated it, colored and cut brought it back to life I absolutely recommend her 100%. I had to add on to my review as of 11/20/2019 my hair feels so amazing I'm loving the new Bob my hairs finally back to being healthy. Thank you Crystal your truly amazing I'm so in love with my hair and this cut definitely the best in the burgh!!!

I have been coming to Crystal for four years. I drive two hours and make the commute because she is…read moreworth it. She always does such a nice job on my hair and takes her time. She is very personable and very sweet. I will always come back and I always look forward to the appointments!