When you fly into Norfolk International, you feel like you are flying into an 80s time capsule. The…read morebrown, rigid buildings with the pale beige to cream colored wall and florescent lighting and no frills make you feel like you could be on a movie set straight out films like Wargames or Real Genius or Space Camp. Unlike a lot of metropolitan airports that have updated and renovated over the decades, Norfolk has retained the same aesthetic but it is a dependable airport. The terminals are clearly defined once inside. Where you go to check in is easy and stress free. There are food options both within the terminals past security check as well as before hand. It's fairly stress free where there was no terminal that is specifically overcrowded. While an international airport, Norfolk does have a regional feel that is not as full throttle. It certainly feels easier to navigate and not as cramped as say Asheville that is a regional airport. Overall, it was solid.

It had one of the cleanest restrooms in all of the airports I've been to. Not a long walk to the…read morearea for shared rides. Easy pick up and drop off. This airport hosts a few restaurants, quick bites place and stores to grab last minute Virginia mementos. Employees were friendly. Didn't really have that much time to walk around we were on a time crunch.

Overall: This is a reliable Airport with Limited Dining Options…read more Norfolk Airport is truly a breeze to get in and out of, which is a huge perk. It's always clean, well-maintained, and I have yet to experience any major delays - and isn't that one of the most important things when traveling? That said, the biggest downside is the lack of dining options. It's surprising, because even smaller airports often offer more variety. It would be great to see more choices for travelers who want a decent meal before their flight. Functionally, I'd give the airport *5 stars* for efficiency and cleanliness, but only *3 stars or less* for food options. That puts my overall rating at a solid *4 stars*

Service is absolute TRASH! Details to I must admit that I come to this airport pretty often. I…read moretruly have nothing bad to say about it. Yes... it is small airport but above it is clean and you don't get trampled by big masses. This airport is normally empty compared to many other airports. I actually prefer a smaller and less chaotic airport.

Honestly I've never been disappointed with ORF's TSA. The lines are always bare or moderate (maybe…read moreI just don't travel during busy season). The queue is clean and organized and the line moves pretty quick. I've never had any troubles here.

I've said it before and I'll say it again: I love our Norfolk airport!…read more TSA staff here are friendly and efficient and it never seems to take that long to get through security and get on your way. I've traveled through both checkpoints dozens of times and have never had an issue. Thank you to the TSA staff who keep us safe and do it with pride and a smile.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone so with that being said let's go!!. I stopped here after checking in my luggage at the airport and it went as smoothly as smooth can go. Especially having TSA pre check is like the icing on the cake! Smooth transition...

A funny thing happened on the way to my gate at the airport. The line for non-pre-check was shorter…read morethan the line for TSA pre-check. I almost took the short line but I thought better of it and bided my time in the pre-check line. That's the only time I've ever seen that happen. The staff is very professional and I made a comment to the agent and he laughed and agreed with me that it was unusual and he thanked me for pointing it out.

Most of the time I'm either dropping off or picking up people from this airport. In late March I…read moregot to actually use this airport to fly to Germany part of a military unit. The good: 1. Free wifi. It's 2017 and there are airports that don't have free wifi. So glad this airport has it. Our flight was delayed for 3 hours. Not fast but efficient. Played some games and made some video calls. 2. The USO. Free drinks and snacks. Volunteers checked up on us and made coffee when needed. 3. Numerous outlets and USB charging spots. 4. Food- the only restaurant was so so but stayed open an extra few hours because they knew our flight was delayed. Not the happiest bunch serving us but the food was ok but not many options available. 5. Cherry blossom trees. They were blooming at the time. Reminded me of Japan. Need improvements: 1. Processing large units. Really slow. Only 2 screeners. Slow at ticketing and checking our luggage and cargo. 2. Food- the one restaurant- a lot of options were sold out or not available. Frustrating when you ask for three things and they don't have em in stock. Would of loved to try their adobo plate but had to settle for choice #4. Not a bad experience but not the best either. Safe travels!

I am now in Norfolk VA on the huge base here and the air terminal has expanded since the 25 years I…read morewas LAST here! Then it was a single building, one room, two gates terminal, but now it has evolved into a multi-level terminal with elevators, huge spacious seating/waiting areas upstairs, a roomy USO with free internet access, reading material, etc, a dependent lounge, and even restrooms with single shower facilities! Downstairs are the check-in and passenger terminal counter, and even lockers to store your gear temporarily so you don't have to drag your life in luggage all over the place; unfortunately the lockers are so small but inexpensive that you can't place anything larger than a chihuahua, the lockers measuring about (very approximate) 15" square. A small sports bag would probably fit inside with no problem and are located in front of the check-in counters. I love this terminal because the numbers they use have remained unchanged throughout the decades I've used and known of this terminal. I am told there is a free shuttle during working hours. I was originally advised free wifi is located on the top floor where there is even a huge charging station, but even downstairs the wifi was very fast and connectable. Terminal is NOT open 24/7 so make plans for lodging should you arrive here and don't get out the same day. NOTE: Be prepared to sit with soldiers/airmen and LOTs of them as I discovered when I first arrived.

Excellent service and a beautiful car. This was the first time I rented a Buick and I am impressed!…read more I flew in and I couldn't find my lightning cord but I didn't need it! The OnStar worked seamlessly and got me where I needed to be! Thank you, Dollar Rental Car

DO NOT RENT FROM THIS PLACE WITHOUT READING THE REVIEWS!! I reserved a car for 8am on a Thursday…read moremorning. At 7:42am on THURSDAY morning, less than 20 minutes prior to me picking the rental car up, an employee TEXTS me, telling me that they won't have a car until 10am... What is the purpose of a reservation if the car I reserved is not reserved -_-? Of course they offered no means of making the situation better. If you have plans and have scheduled things save your time & energy. Look elsewhere or your plans will be ruined waiting on Dollar Rentals.

I feel like the episode of Jerry Seinfeld... I have a reservation, but they don't have a car for…read moreme... second time in a month. Will never book with National or Enterprise at ORF airport again!

I utilized Enterprise due to a recall on my vehicles airbag. The dealership provided a rental while…read morethe work was being done. The Enterprise shuttle came to the dealership and picked up everyone waiting for rentals. We all filed in and they serviced us one by one. It was so fast and quick. More attendants came from the back as the line became longer. They came with tablets in hand and was able to check people in and out very fast. The young gentleman assisting me was very professional and handsome, I might say. He explained everything in detail and even found a reservation for the vehicle with my name listed. As I got outside I literally walked past the vehicle he picked out for me. It was a Dodge Charger. I'm coming from driving a Jeep and sitting up higher, so it was a small adjustment for me. I mentioned it to him and he went over some of the cool features with the Charger. He seemed very excited about this car. When I mentioned to him what I drove, he told me next time to mention my preference. I had the car for a day and returned it to the dealership who took it back for me...

Avis Rental Norfolk Airport wait time is almost equivalent to DMV wait time. I booked a car a week…read morein advance for pick up at 12:00pm. When I arrived there was no line but I noticed a lot of people standing around. I checked in at the counter around 11:30am. I was told to have a seat and they would call me when they have a car cleaned and ready. It is now more than an hour later and I am one of the people standing around ! still waiting.

Rented a car from Avis. I returned the car full of gas (filled up maybe 1 mile away). They still…read morecharged me a fuel service fee. Fraud fraud fraud. I would never recommend anyone rent a vehicle here.

Budget primer doesn't work here. Absolutely no 24 hour turning posted on window. Had to come back…read morein am.

Wow! What a shock that there are nothing but terrible reviews here?!!!!!…read more Rude employees, car windshield wipers not working in rain, cars dirty, staff very rude! No customer consideration at all! Not just this rental experience, this has happened the last several times renting at this location. Tire pressure too low, cars dirty was not filled with gas but stated it was then I was treated like I was being an inconvenience by asking them to change it in my contract! rude rude rude!!!! Did I say rude???? This location needs new management that holds employees accountable and treats their job like they give a crap about the customers! I sick of spending my hard earned money to be treated like crap! Get it together!!! Corporate budget needs to take over these clowns running this location!!!! Every single response is no, no no!!!! Refused to help me get my loyalty number on rental! Just flat out rude! And management is just as bad!!

I've lived in this area for over 40 years and this is my first time coming here. We were meeting my…read moredaughter and son in law. The drive was nice. The facility was clean. I think it's pretty nice to be close to a regional airport should we decide to take out a small plane someday.

Great atmosphere here, and what seems to be like helpful people. This was very easy for me to get…read morein, and get out of w/out having to mess with allot of traffic & people.