I don't know what you all were expecting from a tourism group but they do what they can and usually…read morea bit more. You're an outsider in a strange place most likely. And guess what? In a different country too! Unless you know Tuscany yourself, sit back and enjoy the rides. Okay so the bus ride wasn't the most comfortable, as Americans need HUGE seats with power ports, etc. and cart service with snacks. Fun fact: they're driving manual transmission buses. OOOOORRRRR you can try to blend and deal with the hour or two long bus ride without plugging in your devices. It's not that bad.

When my sister-in-law asked to do a tour of Lake Como, Bellagio and Lugano, Switzerland from Milan,…read morethis looked like a perfect fit. A bus ride to Como with guided tours and two boat rides on Lake Como. Plus, a discount for booking early. Count me in! When we arrived at the pickup spot by 7:40 as instructed, there were a lot of buses, but there was no guide and no labels on our tour bus. Spoke to the tour bus driver who confirmed that we were in the right spot but had to wait for the tour guide who was running late. The driver was amazing! When the tour guide Luigi (GG) finally arrived, he seemed confused. Was this his tour? He fidgeted with his information. As our party of five was first in line next to the bus door, we watched and heard everything. As this chaos was happening, a young man slid through the eager crowd. We thought that he was trying to cut in front of us, but he was actually delivering a bag filled with what looked like green earpieces that were promised in the details of the tour. They stayed in the bag the entire 11 hours and were never used. Apparently, GG never uses headsets. After a lengthy delay, GG finally found his list. He roll-called guests. People answered, but did not move until he explained. I call your name. You get on the bus. So much for getting a seat near the front, but I felt worse for a lady who was told to give up her window seat to accommodate a couple that arrived quite late for the tour. He also did not know if the WC on the bus worked or didn't work. The information given along the drive to Como was promising. GG was knowledgeable. He shared was interesting information, but the chaos continued throughout the tour. At Como, our first stop, he gave two different times and meeting places which caused confusion. Initially, he said to meet back at the bus on the side of the road but then added second meeting place. A family arrived late to the bus. He set the ground rules not to be late, or he would leave without you and your family, yet he himself arrived late for two of the stops (Bellagio and Lugano). We then walked to the cathedral following his very thin metal pointer that was hard to see. Many in the group of 40ish people could not see or hear him, but he informed us that he does not like to use earpieces despite the tour description. The information about Lake Como, the cathedral, the Roman walls, Volta and modern architecture was interesting, but you needed to be nearby to hear him. When we got to Argegno, the delay with the public ferry was not communicated well to our tour group. We rushed to use the bathrooms, grab a cappuccino and a pastry from the cafe and bar across the street. GG said to listen if he yelled to come back when the ferry finally arrived. In reality, we had plenty of time as we waited on the street for 32 minutes for the ferry to arrive. You would think that in 32 minutes, GG would have explained what was happening with the next part of the excursion, but no. We were given a ticket and then herded like cattle onto the public ferry. Our group scrambled to find a place to stand. There were no seats until some locals disembarked halfway into the ferry ride. We were literally scattered all over the boat, with no information given along the way including where to get off. Fortunately, I had looked at the timetables and reviews, so I knew not to get off until we reached Bellagio. The cruise took us along the lake with stunning views, and we guessed what we were seeing using our mobile phones or asking locals. About ten minutes before getting to Bellagio, GG located most of our group on the deck. He gave some information and let us know to get ready to disembark. Once back on terra firma, he pointed to a different meeting point near an orange sign and cautioned us not to be late. Again, he was late and as other members that we recognized arrived, we hoped that we had found the right spot. Bellagio apparently was free time for GG, so other than a recommendation to visit a Japanese garden, we received no information about this stop. Again, GG was one of the last ones to reach the appointed time to get on the next ferry. He was late, but he managed to come back eating a gelato. The ferry from Bellagio to Cadenabbia was very short, but scenic. Again, no information. Once in Lugano, we stopped at a museum to use their bathrooms. At this point, we lost GG. Using a better means like a flag or an umbrella or using the earpieces would have helped. Fortunately, he had pointed to the square from the moving bus where we would be meeting later in the afternoon. We did see him briefly at a beautiful church and then saw him again when he arrived later than most of our tour group. The tour was interesting, but so disorganized. Lake Como, Bellagio and Lugano in one day. So beautiful! Five stars for the itinerary, but many missed opportunities along the day. Had our guide followed the tour description, it should have been a five-star tour.

A wonderful tour company riding bus transportation to all the major attractions in the loading…read morearea. They are across the street from the The museum for the house of Ferrari which makes them easy to find. They provide tours of the centuries old vinegar plant, it is excellent, a winery, the factory museum in Maranello and salami plant. The staff is helpful and enthusiastic and the buses are very comfy. Highly recommend this group.

As an American travel agency I used Renieri Bus for a group that was cruising in the Med. Valeria…read moreanswered all my questions and helped set everything up for two different groups. A VIP group on a small bus and a larger group on another bus. Everyone was very satisfied with the services. I will definitely use them again. Maria from A Touch of Tuscany Tours.

We had so much fun on our gelato & pizza making tour in Florence! The walkabout tours staff member…read moregreeting us at the meeting point was a bit harsh, did not seem like she wanted to be working in customer service of any kind, and made it a rough start to our tour. After the rude greeting, the experience itself went smoothly - the farm has great views and the chefs did a nice job shuffling us between rooms for maximum efficiency as we prepared our meal. It was a bit of a bummer to not be able to choose our own gelato flavor to make (the were 30ish people total so they wanted us to divvy up flavors). We also had to wait a while to make our pizza since there were so many people in our group, but there was wine and good company for the wait! They were running out of some of the pizza toppings by the time we got to making ours at the end, but they still turned out delicious! The chefs were so entertaining and the food tasted great - it was nice to learn the process to make such a delicious Italian dinner. I can't wait to receive the recipes to make this meal all over again!! Thank you for a lovely experience!

In the short time I had in Firenze, I knew I wanted to see as many sights as I could - knowing I…read moreneeded to sacrifice some due to only being in the city for a few days. That being said, I attempted to balance guided tours with my own explorations. I did not want to be part of a guided tour all day every day, so when one of my colleagues recommended Walkabout I inquired to see what they had to offer. I noticed that they had a 3-hour tour of the Piazza del Duomo which included a climb to the top of Cattedrale di Santa Maria del Fiore Duomo di Firenze. This sounded perfect, so we decided to book it for our first full day in Firenze. Prior to my arrival in Firenze, I received correspondence from Walkabout with details about my tour. Via email and Whatsapp, I was given my start time as well as where to meet and who my tour guide will be. I booked a private tour, and I assume that's why they asked me where I was staying since my meeting point was about a 3-minute walk from my hotel. We met up with Lisa at the designated time, who gave us a quick rundown of the tour and shortly after that we got started. We began the tour in the Museo dell'Opera del Duomo - we spent a good amount of time here looking at each of the exhibits, and Lisa did an excellent job going through all the details and history not only of the pieces but of the history of Firenze that shaped what we saw. The museum is noteworthy that it contains many of the original artifacts of the cathedral itself (they have been replaced by replicas in order to preserve the originals). The original doors of the Baptistery are also here, as well as a scale replica of the first three stories of the Cathedral in its original form. After some time in the museum, we made our way to the Cathedral to begin the climb. It's not the easiest climb I'll admit, as it's 400+ steps and there are points in the ascent that are tight with steep steps - but I would say it's totally worth it as the views up top are magnificent. You get panoramic views of the city so my camera was constantly clicking. While the climb concluded our tour, our tickets did include access to the Bell Tower and Baptistry which were valid over the next couple of days which I thought was a nice perk. Overall my experience with Walkabout was excellent - Lisa did an awesome job guiding us through the exhibits; she's very knowledgable, engaging, and really made this tour amazing. I would have no qualms booking a tour with them next time I'm in Florence.

We had a great time on our tour with Roberto from We Drive You Tuscany! We did the 8 hour San…read moreGimignano and Chianti Classico as well as the Pienza, Val d'Orcia, Montalcino wine and Pecorino cheese private tours with Roberto. This was my first trip to Italy, we enjoyed a comfortable ride throughout the countryside in the clean, air conditioned van! Roberto was so knowledgeable and made sure we knew all the best places to visit along with the history of the beautiful Tuscan countryside! He even gave us recommendations for our second leg of the trip to Rome. We will definitely use this service again!!

We had the pleasure of touring Tuscany with We Drive You Tuscany. Roberto was our driver and we…read morehad a beautiful Mercedes van that was new and comfortable. Bottled water was provided and he even stopped to get Fresh pizza for us. By the time we finished touring with Roberto for two days we felt that we knew so much about the area, history and culture of the region. Roberto's knowledge or art, history, food and culture was so impressive. The tour we did with Roberto was much more than him driving us from place to place. Each place we went was so carefully planned and curated. We visited wineries, vineyards and a sheep farm that makes cheese. With his help, we were able to visit every place we wanted to see as well as some smaller unknown, hidden gems. We saw so many beautiful landscapes and Roberto stopped frequently for us to take in the views! I cannot say enough wonderful things about Roberto. We hope to go back soon to tour Umbria and Florence with Roberto.