While driving home from Death Valley National Park, I noticed my front driver side wheel was a bit…read morecrooked. I figured the roundtrip of 54 rough and kidney rattling, tooth grinding miles on the horrible Racetrack Playa road had knocked off my alignment. It got worse. Driving down Trona Road near the intersection with 395, the wheel self destructed at the bearing assembly at 60MPH. It nearly came right off the truck with all the lug nuts intact. The hub blew apart and all the bearings and stuff were turned to shrapnel. The brake disc came out like 6 inches from the housing and cut through the caliper like a buzz saw. I'm lucky to be alive, just barely managed to wrestle the truck off the road without rolling it over. Tire skid marks were everywhere. When I got out of the truck, and immediately realized my whole day had just been ruined. Not driving this thing home! The wheel was sitting diagonally, sticking out several inches from the truck. It had nearly fallen completely off the truck at speed. It was locked up and the tires had been dragged down the pavement. I pulled out my phone, and amazingly had service, so I opened Yelp and searched for the nearest auto repair place. J&S came up, right around the corner from where I was. Joel picked up the phone and just happened to be driving by. He saw my truck out his window, and came right over within a few minutes. Arriving, he immediately jacked up the truck, and disassembled the hub. He found it to be completely destroyed, and so he took me and the parts back to his shop and we tried to source new parts. It turned out the parts were dealer special order only, and it was Sunday afternoon. I'd be stranded there until at least Tuesday if we waited for them. So he told me the options. I needed to get home quickly. So Joel actually went out of his way to get me an absolutely incredible deal on a tow all the way back to my hometown, which was two and a half hours away! He also waited there with me for the tow truck for over an hour, and then gave me another incredible deal on the labor. He also accepts credit and debit cards from his mobile phone right on the side of the road, which is a huge plus, especially in an industry and area that is often known for only accepting cash or checks - both of which you may not have while traveling through the middle of the desert. Joel is a really humble and hardworking guy, and definitely someone who actually cares about the outcome for his customers, and not merely his own bottom line. When you're in a jam, the last thing you want to be worried about is getting taken advantage of by a mechanic, so finding a reliable and trustworthy one is a must. When you're in a jam, this is the guy you want to call. Even though we couldn't find the parts in time, he helped me and my truck get home safely and quickly, and I was sleeping in my own warm bed by that night. I'm at home safe and sound now, and the truck is in my local shop for the week while we wait on those special order parts. If you read some of the other 5 star reviews, you will see that this is not a one time thing. Joel has helped many people in the past in similar situations. I'm tremendously grateful that he helped me, and he will probably be able to help you too.

Hit some debris on garlock and got a flat. We had to use the spare tire and didn't really want our…read moretrip to be ruined so J&S popped up on google and we went. Joel gave us a good deal and replaced and put on the tire for us. Great service, great guy. 100% recommend. If you're on the 395 area and run into some car troubles definitely give J&S a call.

In times of need you will do just about anything , and breaking down in your RV on the way to…read moresomething important to you is one of those times. By chance (and a Google search) we found D.E.E.CO. , we stopped in front of this shop and waited till morning for them to open. Are we ever glad we did ! Allen was far more than accommodating ! We had just installed a BRAND NEW alternator in LA and it was faulty (No amperage) Allen had it diagnosed in minutes as well as found a small wiring issue , got on the phone to the repair yard in LA , had the part ordered through them , they air freighted it to us , over night from Tennessee , it arrived by 1pm that next day , it was installed within 20 minutes of its arrival and we were on our way. Many thanks to real people helping other real people.

They fixed my broken shift cable mount on my Nissan Altima 5speed transmission by fabricating a new…read morebracket and mounting it. Saved me approximately $1100.00. Works great.

My van needed to get towed to a shop today, and American Towing was very helpful, both on the…read morephone, and then when the tow truck driver showed up to handle my van. I forget the drivers name, but I think it was Armando, or something like that. He was awesome. Very helpful, nice guy. I don't know if tipping is a thing with tow truck drivers, but if it is, I wish I had more than the small amount that I was able to tip him with today. He definitely deserved more than I gave him.

THANK YOU THANK YOU THANK YOU to the wonderful people at American Towing that helped me rescue my…read morecar after being caught in a flash flood. They made a very traumatic situation better by their kindness and quick action. Thank you Rachel and the very kind and hard working tow truck driver I didn't catch the name of.

I was involved in a collision and my insurance company contracted with this company for the tow…read more From the begining it was a disaster and they never showed up to tow my vehicle. There was a disconnect between my actual location and where my insurance company told them my vehicle was. When the issue was corrected the service was delayed/cancelled because of safety concerns. All of this was okay and understandable until the dispatch lady called me back. She yelled at me because I "killed the PO". She was extremely unprofessional and rude. When I was given a chance to talk she hung up. Luckily my insurance company partnered with Pro Tow after learning of Inyo County Towing's poor customer service. Not only was Nick a pleasure to deal with, he was able to retrieve my vehicle in a timely manner without issue.

Pro Tow and Recovery sets the gold standard for towing and customer service. From the moment I…read morecalled, I knew I was in good hands. The phone was answered immediately. The representative, Kyle, was kind and professional, making a stressful situation feel instantly manageable.The speed of their service was truly unbelievable. Kyle arrived on the scene and completed the drop-off in roughly 20 minutes from the time I first made the call. They were very easy to work with and provided absolutely wonderful, professional service from start to finish. If you ever need a tow, save yourself the stress and call Pro Tow and Recovery. They are fast, professional, and genuinely caring.

Dave and his team jumped on my emergency repair first thing in the morning and got me back on the…read moreroad before noon! this place is more than a repair shop. these guys are heroes. saved my vacation and my marriage!

Spectacularly responsive, professional, helpful... I cannot say enough good things about Dave and…read morehis associates. I feel safe and more knowledgeable about my vintage Shasta trailer than ever before. Thank you, Dave. I'll be seeing you again as my journey continues regardless of my rv type.

I just want to thank Teresa and her whole crew for saving my car's life…read more They were so patient with me , especially since I kept calling being annoying and wanting an update. But they saved otis's life and he looks BRAND NEWWWWW!!! It doesn't even look like I got hit by a semi. Thank you again. I appreciate it so much!!!

FANTASTIC service! SEVEN.........days ago my wife's car…read morebattery died. So I drove out to her and gave her a jump start so that she could drive home ASAP. From home, she called AAA roadside assistance. An hour later a tow truck arrived, tested her battery, said it needed a new battery. Then they said they were out of stock, and would have to order a new battery and that it "SHOULD" be available in a week. Today was that week and now they are saying 3 more days. It turns out that AAA supplies the batteries to the tow truck companies from one source. AAA has done absolutely NOTHING to resolve this issue. So this morning, my wife calls Teresa's and the manager tells her that her battery will arrive in 20 minutes, and that he would install it himself. We jump started her car and she drove to Teresa's. When she arrived there, so did the new battery. They drove her home so that she didn't have to wait at the shop. Two hours later they called and said it was ready. They came and picked her up, and she drove herself home. We completely trust Teresa's as they always provide professional service and NEVER try to upsell you something you don't need. We are dropping AAA roadside assitance after being a customer for over 30 years. We are going to try the Sam Club for roadside assistance, and switch to Travelers for auto insurance. I am boycotting AAA. Thanks Teresa's *****

I just picked up my van yesterday after getting the door replaced and other fixes. I had it…read morerepaired by a shop in Palmdale and they jacked it up. I gave them 3 times to fix it. They didn't, I sued in small claims and won. I got hit in a parking lot and took it to Sam's the same day. I received outstanding treatment. Unfortunately, I made the mistake of not using them first. I am now scheduled with them, to have 5300 dollars worth of wind damage repairs done. I'm not making that mistake again, of going somewhere else.

I was run off the road and creamed the whole right side of my shinny red Miata with a guard rail…read more Front bumper to rear bumper was damaged on right side. Took my car to Sams. The owner, Pedro and his crew, did an absolutely fantastic job. Red metallic clear coat paint matches perfectly with undamaged areas. No evidence of any damage. His crew even fixed a few other minor scratches not part of the accident. It took awhile, about three months, but this was due to a lack of parts in the inventory and parts had be ordered from Japan. Not their fault. I have used this shop on the past and always had excellent results. Would highly recommend this body shop to others.

Had an axle replacement for my older Volvo. They did a great job in a timely manner. He gives you…read moreoptions with parts and prices before completing the job. His price is reasonable and lower than anywhere else in town. He is well experienced with foreign vehicles as well and knew how to immediately remedy the problem presented when nobody else will touch my car. I will definitely use his services again.

I'm going to give him a great... This is my first time going to this shop but I appreciate the fact…read morethat he was willing to take it without even knowing what he was getting into and he was quick to look it over and call me back. I have yet to actually talk to him but it's only been 1 day. Every other shop I called in town didn't have any openings to even look at it for a week or more or they just didn't answer the phone. My car is definitely going to be a challenge so I expect the price to be pricey and I'm sure it will take time. The comfort of knowing that it'll be done properly makes me confident that he deserves the 5 star rating