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    Sierra Steam

    5.0 (1 review)

    Services - Sierra Steam

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Sierra Steam Photos

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    1 year ago

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    Diamond Cleaning Services

    Diamond Cleaning Services

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    Bryanna and her team have been absolutely instrumental to the success of my Airbnb business. Since…read morelaunching last summer, I've been searching for cleaners who not only do excellent work, but who truly understand how an Airbnb needs to operate -- and Bryanna's team delivers on every level. In the course of running a short-term rental, things inevitably come up between guest check-out and check-in, and her team has been phenomenal at stepping in and making sure the business keeps running smoothly. Bryanna is incredibly organized, detail-oriented, and knows my home inside and out. She proactively keeps me updated on when to restock inventory and maintains an impeccably organized supply closet. Cleaners are a critical component of any Airbnb operation, and Bryanna truly gets it. Her professionalism, reliability, and attention to detail give me total peace of mind. Thank you to Bryanna and her team for all your hard work and for helping everything run so seamlessly!

    Bryanna Sullivan and her cleaning team has helped our small Airbnb business with maintaining its…read more"super host badge" during our first busy summer season. She provided us peace of mind with excellent communication, going above and beyond in terms of service provided and being very organized. Bryanna's communication was excellent, always responding to our questions and concerns. Last minute bookings were easily scheduled with Bryanna ensuring that our home was taken care of and clean for the next guest. Bryanna goes above and beyond delivering quality short term rental turnovers and house cleaning. She was able to connect to the right people to help us with minor repairs within the home. She has even helped us with occasional request that are out of scope from the day to day cleanings. Bryanna's organization has placed us at ease with scheduling our short term rental turnovers. She has been great to work with; without a doubt I would HIGHLY RECOMMEND utilizing Bryanna and her team for any home cleaning services.

    Eric Laettner's Carpet & Floor Cleaning

    Eric Laettner's Carpet & Floor Cleaning

    (14 reviews)

    Eric responded immediately to my inquiry. He did a fantastic job on a well worn flooring for which…read moreI was grateful. His enthusiasm and pride in his work made the experience even more memorable.

    I want to clarify a few points in response to the owner's reply…read more The issue was not "pickiness." Visible lines/stains appeared after the cleaning. When the couch fully dried and the marks became clear, I reached out the next morning and asked if he could come back to take a look so we could figure out a solution. Those text messages are included in the photos posted with this review. He declined my request to return and assess the issue. The emphasis on "3 months later" does not change the issue. Because the service was paid through Cash App, I had to explore a dispute through my bank. I was advised the dispute will take 60 days or longer, which it did, and that I should also continue attempting to resolve the matter directly with the business. I did exactly that, but the owner declined to come take a look or consider the partial refund I suggested. The response also continues to reference a small spot I treated beforehand, which is unrelated to the marks shown in the photos. It's also worth noting that the couch was never re-evaluated by the owner after it had fully dried, which is when the marks became visible and why I asked him to return and see the issue in person, but he declined. Throughout this process I have focused on the service itself. The responses instead focus on labeling the customer as "picky," a "bully," or suggesting the need to "be selective with customers," rather than addressing & helping the issue. Which is a concerning business interaction as most customers, like myself, found him through Yelp. At this point I'm not interested in continuing a back-and-forth here. If the owner would like to revisit the issue and work toward a resolution, I'm open to that. Otherwise, I'll let the photos, texts, and documented communication speak for themselves.

    Sierra Steam - carpet_cleaning - Updated July 2026

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