The prepaid cremation for my friend not only cost me $1597 but it has now been over 2 months and we…read moreare still waiting for the ashes. I think it is wrong that they sell the prepaid plans and do not tell people it will still cost your loved ones over $1,000

If there were more stars I would give them. I seriously can not thank Chapel of the Pines and their…read moreGeneral Manager Kathy enough. I was having a horrible experience with another place and Kathy swooped in to save the day. Not only did she go WAY above and beyond to come through for my family, she did it with kindness and compassion. There are not enough words to write and explain the gratitude that I feel towards them, so hopefully they know much I appreciate them. If you are in the unfortunate situation where you need these services, do yourself and your family a favor and use Chapel of the Pines!

Management reached out to me about my bad experience and offered an apolog. They also reviewed…read moretheir fee and noticed a small error (no second person during transport) and refunded me the difference. I stand by my review, but I am happy the management contacted me and says that they are working with their staff to improve the quality of their service.

Scott the funeral director was very kind, understanding ,compassionate and professional' He has…read moretaken care of a total of 3 of my family members over the years'' I searched for him recently when my father passed'' I can not recommend him enough'' If you want kind understanding professional service for a loved one go see Scott at Eldorado Funeral and Cremation in Placerville''

BEWARE of this woman, her name is Joy and she lives in the Hidden Springs Mobile Park. My family…read moreand our guests were having a service for my grandfather and as we were leaving she drove up full speed to get out and yell, offend, and say racial to slurs to us. I'm hoping she didn't drive onto anybody's grave site since she drove up on the grass area. Try and keep your distance if she approaches you here. She appears to be very mentally unstable and in need of help possibly. Hopefully the memorial park can take care of this so that people can come to visit their loved ones in peace without disturbance.

On 9/29/2017 we buried my grandmother here at this memorial park. Grandma had chosen this location…read morebecause it was the same memorial park that her brother/best friend was buried and the maintenance is very well kept. While everything is so green and properly maintained; my grandmothers grave somehow shows to be the greenest I have seen. The location is nice and quiet; also located near the funeral/grievance hall chapel of the pines, makes it nice and serene for when one i paying their respects.

Doug was understanding, kind, and extremely helpful in guiding me through the steps to arrange for…read moremy brother's cremation. Doug conveyed respect and understanding, especially as my brother's death was unexpected, and I live 2000 miles distant in TN. Doug was also helpful in providing the death certificates and burial permit, and making arrangements with a local relative to pick up my brother's remains for a near future internment/remembrance with family. I highly recommend Foothill Cremation.

Foothill missed the 5 star mark due to difficulty in reaching them and a delay in providing a…read morepreviously ordered necklace urn. But I will say that the two young people who picked up my sister were respectful and kind, and Devon, whom we met later to choose other urns, was as nice and considerate as can be. They are a small company and so are likely spread thin when business picks up, thus the difficulty in getting ahold of them at times. But I couldn't imagine nicer people to deal with at such a difficult time.

As a huge animal advocate, it was extremely devastating when we lost our fur-baby Elvis. Not only…read morewas our family grieving but our other fur-baby. Having the ceremony kit gave us a healthy way to process all our stages of grief. The kit contains a variety of experiences that are relevant for everyone at any stage of processing a loss of their pet. It helped our family and I am thankful for.

I cannot begin to describe how amazing Rebecca was with planning my wife's celebration of life…read more When I reached out to Rebecca, I was completely overwhelmed with where to start with the arrangement process. She started with an initial meeting and took the time to learn about my wife, tried to understand what was important to her, and pull elements of her life to incorporate into the celebration. Throughout the process, Rebecca was kind, understanding, flexible, and supportive. She provided appropriate suggestions to help make a memorial that honored my wife in the way that she had requested before she passed away, and I cannot express my gratitude enough to Rebecca for providing this gift to my family.

My Mother passed away at the end of December. Green Valley Mortuary in Rescue, CA, guided us…read morethrough a painful experience, paying close attention to the details. Douglass Straight, Michelle Goff, and the rest of their team held my family's hand from choosing a pastor who offered a service that met our spiritual needs to a final resting place for Mom under a large Oak Tree, where she would find peace. Doug listened to our needs and exceeded expectations, making the resting day peaceful and less traumatic for the entire family. Michele helped design the perfect headstone, which included a vase for flowers. I highly recommend Green Valley Mortuary of Rescue. My entire family thanks you for your patience, love, and understanding.

Aaron was friendly, helpful, and thorough. I understood exactly what I was paying for, and he made…read morethe process easy. Highly recommend him and Green Valley Mortuary for prepaid funeral arrangements.

Weird to be leaving a review for a funeral home. But mom has been here for 26 years now,…read moreunfortunately... Anyways.. any time I come to visit the area seems well taken care of. Now that my brother and I are a lot older we would like to change the name on mom's headstone. We asked the staff but sadly it's still "owned" by the step father. We would need him to release his rights to it, and sadly that day may never come. We really hope it does.

We recently had a celebration of life for my dear father-in-law…read more Huge thank you to Cherokee Memorial Park and their staff for a very memorable tribute. We received such positive feedback from those who attended. It was a beautiful morning, and everything went according to plan. I would like to acknowledge Nickcole Northcraft for pre-planning; Lisa Tran for ceremony preparation; support team, Patsy, Vicki, Valerie; and the groundskeeper helping that day. If you are looking to make arrangements for a dear loved one, I highly recommend Cherokee!

When the time came that I need this service I felt like I wanted it to be simple and respectful for…read moremy mom. Lassila made all that happen. Walked me through my options. In some cases the legalities. My 88 year old dad wanted me to take care of this, but they needed his permission for me to do that. Helped me get all the right paper work. Communication was spot on. They helped facilitate picking the ashes up closer to where I live. No question was too much. I struggled with whether or not to have an obituary for my mom in the newspaper. They have an obituary service on their website. Perfect. I sent the link to who I thought would want it. What I didn't know was how distant family I didn't know about could do a search online and find it. Then contact me to send their condolences. I price checked a few places and they were competitive, convenient and comforting.

During a very difficult time, Lassila Funeral Chapel showed genuine compassion, professionalism,…read moreand respect. From our first interaction, Eugene, our funeral director, created an atmosphere of dignity and care that brought comfort when it was needed most. All services were provided with exceptional attention and sensitivity. Eugene took the time to explain each step and ensured everything was managed with grace. His kindness and empathy were evident throughout the entire process, and it was clear the staff at Lassila Funeral Chapel truly cares about the families they serve. They also included after-the-services follow-up help to provide care to the family. We are deeply appreciative of the compassion and professionalism shown to us and definitely recommend their services.