This tattoo shop is owned and operated by some of the rudest, most unprofessional people I have ever done/tried to do business with. I had a small tattoo done by the owner, then booked an appointment with one of the assistants to have a larger piece done by the owner at a later date. After waiting for months, I got a call from the office manager to confirm my appointment. With that, she declared that not enough time was booked for the work I wanted done, and that I'd have to reschedule, which would be almost a year later! Desperate to get the piece started, I tried to negotiate with her and the owner to get it started, then finish at a later date. After much contention and rudeness from both of them, I was told I was "wasting [his/owner's] time". I should've gone someplace else then...my fault. But I went ahead and booked that (longer) appointment for almost a year later. In the meantime, the owner recommended another artist at the shop, so I booked an appointment with him for just a few months later. My plan was to have him do the work, then have the owner do something else when that time came. I then got a call from the office manager scolding me for booking 2 appointments with 2 artists. When I tried to explain to her and the owner my plan to get 2 different things done, they told me again that I've wasted their time, they canceled my appointment with the owner, and refused to return the $100 deposit! At this point, I had to go through with the appointment I had booked with the other artist, or I would've been out another $100 deposit. Several weeks prior to my appointment with the other artist, I sent him an email with detailed info for what I wanted, complete with photos and descriptions. My appointment was on a Monday morning following a big tattoo expo/completion, where he had competed. Upon my arrival to the studio, I quickly learned he had done absolutely nothing to prepare for my appointment. He spent the next hour trying to read through the email I sent, while trying to draw something up very quickly. I could see he was struggling to come up with a design I had asked for. He became increasingly irritated and annoyed with me and the fact that I wasn't willing to allow him to slap some half-hearted drawing he came up with on the fly on my body. With that, he refused to do anything, returned my deposit, and cancelled the appointment altogether. After such a nightmare of an experience, I will never do business with this shop ever again, and I would never recommend them to anyone. There are so many other shops with talented artists who do amazing work, but who do not have the superiority complex, rudeness, and unprofessionalism the owner/employees this place has. read more