Please think twice before buying a vehicle from Bush Auto Place in Wilmington, OH…read more My husband bought a truck from them that turned out to be a complete lemon within the first month. It broke down, needed a torque converter, and they kept it over a month for repairs. That was just the beginning. Since then, we've taken it back over and over for issues they "couldn't figure out." TWICE, my husband and our small children were stranded in the middle of an intersection coming on to a highway -- their lives literally at risk!!. Every time, the truck was in the shop for weeks and weeks, with no loaner vehicle ever offered -- even though my husband runs a 2-man remodeling business and relies on his truck to feed our family. We did everything we were told to do to maintain our powertrain warranty -- even driving an hour away just for oil changes at Bush. ALWAYS making sure we don't lapse in mileage!! They never once said we were over mileage. NOT once. But suddenly, after all this time and all these visits, they say we've lapsed and are no longer covered. Why? Because we had ONE recent oil change done elsewhere -- because we were at our ends wits with them so we called THEIR OWN insurance company that told it was ALLOWED! Then -- the final blow -- after all the back and forth, in ONLY 4 days of just having it they finally admit we need a new transmission and motor. When they've kept it for months before, The same thing we told them from month one it needed! NOW that they know WE need these replaced they're excuse it that we lapsed in mileage and that their insurance gave us false information!?! I mean come on! We've been patient. We've prayed. We've shown Grace. But we're now looking at going into deeper debt just to replace a truck we still owe so much on -- all because Bush Auto Place failed us. I asked him after knowing all that we've been through. How are you OK with selling a vehicle like that?. His exact words were " we can't tell what's wrong with it by just looking on the outside." So that tells me that they don't run diagnostics or properly inspect their vehicles before reselling them. I'm sharing this to save someone else the heartbreak, danger, and financial stress we've endured. Don't make the mistake we did. Your money, time, and family's safety are worth more

The salesman was nice enough and the car was nice enough. The sales manager wasted tons of our…read moretime, trying to force us into an extended warranty that we told him at the beginning we were not interested in. He said he had to go over every different type or he would get in trouble, but the big complaint is that I went to cosign for my daughter so the loan would be in her name and he put the loan in my name in order to secure a lower rate and lied to us and told us it was the same thing. I should've been smart enough to stop it right there. In addition he got the sales tax wrong in his hurry to close the deal.

Bought a new to us car here. We had been keeping an eye on things online, and they had two we were…read moreinterested in. We called ahead and they had them ready when we got there. Kolton was very helpful without being pushy. He understood what we were looking for, and explained anything we had a question about. Older car, bought as is. Had a few issues that we knew about, and they knew about. They had done a little work on it. We took it to a trusted shop later, and they took care of those, and recommended a few other preventive maintenance things. Nothing big or surprising. I'll note that they have pretty good reviews, which is unusual for smaller car dealers. Price was reasonable. Each of the staff we dealt with was great. It's not a huge dealer, and they mostly do new cars, but they had a decent selection of used. Paid cash so I can't speak to their financing. We didn't try to talk them down much because it was already a good deal. But they did negotiate readily. Sweetie is happy with her weird new car.

Thanks Kalista for your awesomeness, you really came through for us when we really needed it the…read moremost, having limited transportation was not how we imagined living but then you came along and changed that. Helping us by getting us the vehicle we needed and at an amazing price. Thank you so much for all your help. And thank you Wilmington Auto Center for having so many selections.

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again