We had some unexpected water damage around the holidays. There is never a great time to have…read morerenovations done, but the holidays is terrible timing! The guys made sure everything was set and safe so we could enjoy the holidays in our home before the renovations started. From the very beginning they kept us informed, updated us as things changed and kept an open line for communications and questions. Our contractor was Bob. Bob made the process easy! And everything turned out beautifully! Thankful that I didn't have to stress while my house was transformed! Thank you!

We had a water leak and the response from Paul Davis was exceptional. The whole team was…read moreprofessional, knowledgeable, and kept us apprised of each step along the way and there were no surprises. They were fantastic to work with ! Special thanks to Brandy, Mike, TJ and Shaun. There were a couple of others on the team that worked on our issue, but I can't remember their names. Please give a big thanks to everyone from us!

BluSky is NOT trustworthy. BS gouged us after Hurricane…read moreFlorence. They charged us 4 times what other companies charged their customers. BS has no integrity. They do NOT honor their word. They told us work begin after contract was signed and deposit of $100,000 was made. BS had both by 4 March 2019. Yet, here it is eight weeks later and we had to find our own HVAC contractor to replace the units before any interior workcould begin. BluSky HVAC could NOT it us in for 5 to 6 weeks, which means their work wouldn't start until the end of May. How were they going to get all units done by June 7 if their HVAC subcontractor couldn't be done until end of May? Please BluSky male employees treated my sister as if she was a little lady that didn't understand the testarone laden construction world where only men that have been doing this know what's going on. They did NOT act with integrity. They lied, intentionally misleading us, when answering any question asked about work schedules, materials used, failure to a program manager that wasn't spread so thin that we might as well of not had a PM...The PM specifically told me that he had 18 projects to manage and that our project was #2 on his priority list. If we are #2, #3 through #18 are completely screwed. BluSky corporate offices are in Colorado and their contracts state that any legal action must be litigated in Colorado. SAVE YOURSELF FROM HAVING LITTLE TO NO RECOURSE....HAVE AN ATTORNEY REVIEW THE CONTRACT BEFORE SIGNING IT. And, demand that a clause stating they will pay you a thousand dollars per day for EVRERY day over their stated date of completion. BluSky does NOT care about your project. They will, only VERBALLY, promise to be on time and do what they say they will do. BS told us the permits weren't issued until April 8, 2019. However, permits were NOT actually issued until April 18. I asked why it took six weeks to get permits? BS lied...they told us the Bldg permit office was at fault for delay. WRONG. BluSky failed to submit the permit application until April 8...the date they stated the permits were granted. I asked why didn't you apply for permits on March 4th when we paid you $100,000? No response, just excuses and hollow apologies that they will do better. They did NOT. They will NEVER take responsibility for their errors, mistakes and or omissions For example: their plumbers failed to cap supply lines after removing our 3rd floor showers. Had BS cared enough to at least tell us not to use the water or answer our requests to turn water back on we wouldn't have suffered an additional $15,000 in water damage. Did they take responsibility for causing this damage? No, of course not. They told us we had to file another claim with our insurance company. Really? This company will not provide you with a schedule, and if they do finally get around to sending a schedule.....they won't adhere to it. If you decide that you don't have any other choice but to hire these criminals, then insist on a DAILY schedule until they prove they can be trusted to do what they've contracted to do! We contracted with BluSky (BS) to repair our five beachfront vacation homes in Topsail Island NC. We signed contract on March 1, 2019. On March 4, we paid BS $100,000 to begin work. They promised verbally and in writing that they would be complete June 7, 2019. Also important to know we paid BS $354,000 to do restoration and remediation after Hurricane Florence. The above review is provided as a public service message to keep you from becoming another victim of this criminal enterprise. BluSky wont honor their promises. Please reach out to me before you make this mistake.

I manage several commercial retail & office buildings in Wilmington. We had a horrible sewer gas…read moreodor issue at one of our leased multi-story leased locations that other vendors could not determine the cause of. Disaster One was contacted and immediately jumped on the job by sending out a team to determine the source of the odor and rectify the cause. And they did all this without disrupting the tenant's business operations. A big thumbs up from this property manager!

The owners husband was extremely rude, showed up late, pulled into my driveway blasting music. If…read morethis is how they run a business, I didnt even want to take a chance seeing their quality of work.

Had a gutter addition completed recently and you cannot even tell the new section was an after…read morethought. I don't recall what company did the original install but Patriot did a good job making sure the new gutters were tied in.

A kitchen pipe broke in our kitchen, after living in the home for only 5 days. Most of the kitchen…read moreand half of the dining room and living room filled with water, before we found the shut off for the whole house. Our insurance agent contacted Gerard with Puroclean, and he came to our home that night, around 10PM. He and his crew have been professional, efficient, knowledgeable, and so helpful. I am so thankful for them, they've been such a blessing to us. I highly recommend them!

In August 2020, my vacation home got flooded out and everything inside got ruined. I called…read morePuroClean to work and restore the home and they came through! Not only does the house look like nothing ever happened to it, it also increased my homes value! Great work by Gerard and the team, I recommend 10/10 for quality and timeliness.

Excellent professional company who stands by their work. Reliable. Shows up on time.read more

I was disappointed in the cleaning and polishing of the hardwood floors. The polish wasn't evenly…read moredistributed, leaving streaks. Although a technician came back to fix, he stated he didn't have the polish with him and would come back. Well, you know what happened, he never appeared. Called them on Monday and told them I was disappointed but would not require further service. Would not recommend.

Never go to Crawlspace for their services. Overpriced, poor work, lack of follow-up, unless you…read morepay for them. Ask to speak to Shawn the manager on the estimating process. Apparently they overcharge with poor excuse that they never want to unestimate the actual cost so they do not want to go back to fix anything if they under estimate the cost. In our case they quoted a price which assumend 6 hours of work. They finished the (very poor) work and would not adjust their price. There are so many firms that you should consider before you sign anything with them. Very poor Business Ethics. DON'T MAKE THE MISTAKE WE DID..... BTW 1 START IS AN UNDERSTATEMENT

Mike and his team were very prompt in assessing what our Crawlspace needed. We learned that we had…read moreissues with our piers and with moisture. The vapor barrier that we had previously had installed was merely painters plastic. The crew added top quality wall to wall plastic and a dehumidifier. We have been happy with their work and definitely recommend them.