I had a problem with my ice maker. He came over quickly, found the problem and returned the next…read moreday and fixed it. Great service. Highly recommend him for any future issues you may have. And he's a veteran, added bonus!

We had just been on a long trip and returned home to discover our dishwasher wasn't working. I…read morecalled Roman on Sunday morning through Yelp and he responded right away, came out later that afternoon and was able to fix the problem in very short order. He was very pleasant and helpful and was much cheaper than some others I spoke with. One company wanted to charge me $200 just to do diagnostic work. Had the problem been an expensive one, like an electronics board (about $250), with that company doing the repairs, it would've almost been cheaper to buy a new appliance. This is a great referral source for any kitchen/household appliance repair. Recommend without reservation! Jerry Sloan

It's a work in progress. I wasn't happy but we're working on it. I'll revise when the issues are…read moretotally resolved.

Wonderful experience! With us going on vacation, and finding a puddle of water in our kitchen,…read moreunder our refrigerator, we needed help right away. Cal & Logan came immediately the next morning and repaired our issue. They provided very responsive service, exceptional customer service and an experienced technician/owner. We will definitely be using them for any future needs, which we hope will not occur.

Very professional and efficient- Eric does a great job- very knowledgeable and thorough. Very…read morecareful and compreh wok. This is the second time he was at my house

If you see 5 stars in their website, am pretty sure some of their family or friends posted them,is…read morenot way they even get 1 stars, they are pure scammers,a unqualified technician, who smell like a ashtray came to my home,to supposedly fix my appliance,charge me 400$ and toll me that my appliance was not fixable, and that I would not get my refund. Please do not ,hired them they are not qualified technicians. They are scammers.

I had a problem with the electric igniter in my fireplace. Two other well-known gas/fireplace…read morerepair companies came & charged me for diagnosis to say they couldn't fix it, and walked away. I called Seagate who promised they would stick with me until they fixed it, and they did. I had an appointment within a week of my call, where Buddy identified the problem, ordered the part and installed it a few days later. We're now sitting in front of our warm fireplace! I highly recommend them, and they are the nicest people.

From the owner: Seagate Gas Works is a local business specializing in L.P. or Natural Gas services! We provide…read morefireplace maintenance and repairs, installation of lines and other gas appliances, conversions, additions, etc. Seagate Gas Works is licensed and insured. No hidden fees or credit checks. For a professional & personal experience, please contact Heather at 910-599-0711. We look forward to serving you!

We used Island Appliance for a warranty repair. The service tech, William, was very knowledgeable…read moreand professional. It was a tough issue to resolve because it was on a range and was heat related. After replacing parts several times at the direction of KitchenAid, the manufacturer replaced the unit. The technician did everything correctly and was responsive and friendly. I cannot comment on value because it was a warranty repair. I would recommend them.

Would have preferred 0 stars. What a rip off company! Excessively overcharging for minimal…read morerepair. $400 for a person to come onsite for 25 minutes. Do not use this company!

I called Archer's Appliance because I had a dryer that was shutting off due to overheating. The…read moredryer was also causing a lot of vibrations even with a light load of laundry. I did some troubleshooting on my own and the overheating was likely caused by a clogged dryer vent. I cleared the vent but I was still worried about the safety of the appliance so I wanted to have a professional do some troubleshooting. I scheduled an appointment for a Monday and due to some circumstances I had to call on Friday evening after normal hours to reschedule. Melody with Archer's Appliance called back on Saturday and was very polite and helped me reschedule. When the technicians came out for the repair, they discovered they couldn't access the dyer because of a cabinet that had been built around it. The cabinet provided no clearance to actually pull out the dryer due to how it was bolted to the washing machine below it. I felt bad about wasting their time, but they recommended that I hire a carpenter to rebuild the cabinet and then they would come back. I found a carpenter to do the job, and Jeffrey (technician) came back promptly and was able to properly diagnose the dryer and make sure it was working properly. He also tightened the frame so that it didn't vibrate as much. Despite having to come back for a second visit, they didn't charge me extra and I really appreciate that. The company was very reliable and communication was excellent. I felt bad about rescheduling on short notice and requiring them to come back a second time after the carpentry work was completed, but they were very understanding. They are definitely on my preferred list of vendors!

Up date on previous complaint about the washer not working when I got it home from archers…read moreappliances, at first they wanted me to deliver it back. But the owner sent a repair man and fixed right away. Still confident is lost. But better than nothing. Fingers

DO NOT use Dan for anything. I wish I had read these reviews before hiring him. After 4 weeks of…read morepromises to come and continuously canceling, I finally told him the job was over. I had to continually reach out to him - never any follow up on his end. I stupidly and trustingly sent him over $200 for parts he said he needed to fix my washer. And even after promises to "make it right" I have not seen any of my money back. I'm so disappointed that there are people out there like Dan who take advantage of people like me-and others apparently- who have good intentions and are trusting.

Unfortunately I chose Dan to replace my ice maker. I had to purchase the ice maker through a third…read moreparty and he picked up and installed. It did not work. We had a couple of texts back and forth and I was going to order another part even though he thought the replacement ice maker was the issue. I have been trying to reach him through yelp messenger and text for more than 2 weeks with no response. Now I have over $230 invested in this repair and no ice. I'm not happy.

Paid William Sanders $400.00 for a service to be done and canceled the repair order. Been waiting…read morefor a $300.00 refund for 6 weeks. He is not reliable and owes us $300.00 refund. Jim Stoutz No star is available.

William came the day I called him. Appointment was made on line (about 3PM) for a few days in…read moreadvance, but then he called me to ask if he could come that very evening. He was here about 7:30pm, did diagnostic workup of my whirlpool refrig - took about 75 minutes. He provided a clear and concise explanation of his findings and recommendations, everything was documented on line and downloaded as a .pdf file. Payment accepted by cash/check, CC, Venmo, etc. I rarely give out a rating of 5 stars out of 5 (or 10 out of 10, etc.) because that implies that there is no room for improvement (how many things can you say are perfect and cannot in any way be improved upon?) This was an exception.

I was introduced to this business at the annual home show a couple of years ago. They sell…read moreElectrolux vacuums, & something called the "Laundry Pro"; that is what I bought. It uses the same technology as the Space Station for sanitizing water: it ionizes it into hydrogen peroxide, so one doesn't need hot water! I love it! It uses less detergent, also... or none at all. They came to install it, & explained it to me. Though pricey ($400), I am very happy with my purchase.

I have had an Electrolux my whole life and love this machine; however, the authorized dealer/repair…read moreshop her in Wilmington is not a trustworthy shop. I took my vac to them for an ESTIMATE on a tune up and, without authorization, they did repairs and a tuneup. I was livid! I refused to pay the bill and we settled on a reduced amount, with the owner. The service tech was awful. He was rude and unapologetic. Also, ever since then, my vac makes a loud wining sound. The on/off pedal just broke on mine but I will NEVER take it back to these folks!!!

My husband and I have lived in Wilmington for the last 8 years and have worked with several…read moredifferent cleaning companies.  Pristine Clean is by far the best.  We appreciate the great customer service and the wonderful job they do for us.  They have always been willing to modify our cleaning needs when requested. We highly recommend Pristine Clean of Wilmington.

From the owner: Pristine Clean of Wilmington LLC is located in the beautiful coastal town of Wilmington NC,…read moreestablished in 2006 as a trustworthy and dependable small business. We are fully insured and work hard to meet all of our clients individual needs while reducing the amount of chemical exposure within an environment. We partner with NORWEX products, which improve quality of life by radically reducing unwanted cleaning chemicals! Please call us to set up a free cleaning estimate and to learn more about these amazing products! Services: Airbnb/Seasonal Rentals Commercial Buildings Pre-Move In Cleaning for Buyer Pre-Sale Cleaning for Seller Post Sale Cleaning for Seller New Construction/Remodel