A good place to see Hindi/Urdu/Bollywood films but, apart from that, a very scruffy place which…read morecould do with a bit of an overhaul. Very close to the West Ham football ground. You need a change of train to get here from central London - I found it a bit of a trek.

i would rate the service of this place very poor as the cinema halls have very little space.read more

We went to this cinema for a free screening I didn't even know it existed until then. The staff did…read moremanage to delay the film we were meant to watch by not getting it ready in time but they were very good and let us watch another film instead and also gave us free tickets to come back and watch the original film. We were there at 10am on a Sunday morning so it was very quiet which always helps when you go to watch a film so I don't know if it would be so good when it was busy but blimey the chairs are good. So much leg room and double thickness arm rests which lift up like they do on trains. Very nice indeed. There is a little bar there too.

nice little bar inside, is a very small and private cinema, prefer it to the big crowded noisy…read morecinemas, is visible from the road. not sure if they make any profit there though. go there with your boyfriend and kiss in the dark

Been coming here for 3 years and live 2 doors down. Cafe staff are incredibly rude, not all of them…read morebut have spoken to 2 who can only be described as aggressive. 1 today. Complained to Manger who was remarkably not interested in the least. Im a pensioner and disabled. Really distressing experience today, brought to tears and Manager actually laughed in my face. Unbelievable. Have asked Head Office for a refund of Membership.

My favourite cinema in London due to its constantly good selection of popular and alternative…read morefilms. They have an excellent bar upstairs which is very comfortable and relaxed- a place where you could equally go on a date and sit back and read the papers on a Sunday afternoon. They sell a variety of organic snacks and drinks which you can take into the cinema with you, in addition to the drinks which you can buy from the bar upstairs (a big plus of this place is being able to take beer and wine in to the cinema) The chairs are extremely comfortable- far more comfortable than usual- and are worth the extra few pounds that you spend on getting in.

Rudest staff and manager Totally unprofessional customer…read moreservice. Extremely rude staff. Unacceptable behaviour. Stevenage Cineworld. After rude staff and complain to the manager she told us at the door after the movie "feel free not to come back". Is it the right behaviour from a manager? But why I am not surprised after stinky attitude from one staff of hers.

The West India Quay Cineworld is closely situated from Westferry DLR, about a 5 minute walk. There…read moreare several buses that stop at the same DLR. Situated on the ground floor are a few self service ticket machines and a couple of human manned ticket desks. Upstairs is a bar with a small but decent selection of alcoholic beverages and soft drinks. Quite a cool place to hang out while you're waiting for your film to start, with lots of comfy seating and even a pool table. I saw my film in Screen 5 which is a huge screen with a few rows of comfy premium seats in the middle. Unfortunately the seat I was seating in was on the back row and was worn so much it felt almost like I was sitting on a wood plank. For the ladies who always get stuck waiting in the queue for one of two ladies toilets at cinemas, there are plenty of toilets and room to do makeup. The staff a very friendly and went out of their way to help me. There is also free wifi, yay! Over all a pretty good cinema, but they need to sort out there seating!

I've been here twice now (both times to see Avatar) and while the process to get tickets was pretty…read moreeasy (you can also preorder popcorn/snacks) I found the actual theatre to be a little lacking. The seats are so uncomfortable, even the premium ones. And for a three hour movie, seats are important. The popcorn was good, nothing crazy. It's just salted not any butter which I thought was too bad but maybe that's just how it is in the UK. On top of that, the seat rows are really hard to see in the dark. I wish they were somehow illuminated because a lot of people were stumbling around trying to find their row. Otherwise it was fine, I obviously went more than once so it wasn't terrible but could be better.

Really shit found hair in my popcorn and a finger nail the toilet were disgusting rude the was…read moreblood on a sick

Movie theatres are little different to review. If we talk about the main purpose i.e. watching a…read moremovie, this Cineworld location performs good. Good collection of shows, decent seats, good sound system, clean environment. But when we talk about perks such as food, it receives a thumbs down. As reviewed before by other yelpers, food really doesnt look appealing. If you dont look forward for food while watching a movie, just go ahead, you wont be disappointed.

This cinema is my local, and I frequent it often. I don't love it though…read more I guess it comes down to what you expect from a cinema these days. I mean, I kind of want some place that was built in 1920s and still has popcorn stains from war-time. But it's a bit unfair of me to judge every modern cinema based on that. Take for example, the Cineworld in Ilford. Each room is clean, the screens are clear and the prints tend to be very good. It's a good, solid cinema experience.. so why should I be negative?. This particular Cineworld is probably the best cinema to go to if you're Asian or interested in Bollywood movies; as they often have more films from the East than Hollywood. In fact; the place is really buzzing when a new Bollywood film is released; they bring out the whole community!. If you're more interested in British and American films like myself; then chances are you're only really going to get to see the biggest blockbuster releases; i.e. a new Johnny Depp film or Pirates Of The Carribean 9. But I'm not complaining - it serves its purpose, and is a fine if slightly soulless place to catch a movie. Kudos to Cineworld as a company though; for their Cineworld Unlimited passes; where you pay £11-16 a month for unlimited movies. A great deal.

Staff were nice film was good but the large popcorn was totally stale and there was no toilet paper…read morein the downstairs baby changing toilet. As a member who hasn't been for a while I was really disappointed. Also the cinema was almost empty.

Fantastic cinema and host to Sci-fi London International Film Festival and other great events!read more

I been to many cinemas and this one is fine. You don't come to cinema to eat, you come to watch a…read moremovie. Their Sky huge screen is awesome and the staff are very friendly. You could find enough places around the O2 for some food.

Great cinema in a great location…read more Positives: - I am a huge fan of customer service or customee care and this cinema always seems to never fail. The counter employees do strikw up conversations and make jokes which makes the waiting in the queue that much worth it. I'm never afraid of making a witty or funny remark as I have been accompanied with one in return which is always a nice thing - The SKYSUPERSCREEN is one of the featurea in which makes this cinema remarkable. I remember watching 'Gaurdians Of The Galaxy' on the superscreen and it was phenomenal. Always hoping my next movie is located at that screen because you have not trult experience high quality sound, crisp imagery and the full works to engulf you into the movie so much that you're just in awe. Definitely worth seeing a movie there for the screen (not forgetting Cineworlds new D-Box enhanced technology) - Legroom is on point in every screen. No need to pay VIP price like at Vue for extra legroom whereas Cineworld is notorious for providing guests with so much legroom, one can spread out and be very comfortable & I also love the priority seats instead of fighting for a seat when a new film has been released and the cinema gets busy Negatives: - Queue time for food or tickets can be atrocious at times. Booking online and bringing your own munch saves all that drama as well as ticket bootha beforw entering into the cinema, but, for whatever reason you want to purchase food or tickets from the desk then be prepared for a long wait as this cinema is regularly busy whether seeing an old or a new release. ***Lengthy but worth it queues for food with a sprinkle of generous legroom space. This truly is a cinema with high quality sound, crisp pictures with the added bonus of great customer when at the food desks truly makes my cinema experience that much better and deserves all 5 stars***

It's a quirky place to see a movie. On one hand they have better meal and drink service here than…read moremost of the American equivalents and the upholstered love seats in the theater are a really unique touch. But, the screen is smallish and strange expedience, and the slope of the seating is so low that you're likely to be looking at the back of someone's head. It's not the Alamo by any means but it's not a crappy AMC multiplex either. Recommended, sort of.

Expensive tickets for small rooms with ripped/stained couches in a smallish room. Was expecting…read moresomething nicer/cleaner. The waiter was nice! Popcorn was full of kernels, so kids didn't want to eat it.