HELPFUL? No. This hospital chooses not to support a group…read moreof doctors in Kellogg who have started their own practice. I had tests done at the lab here. When asked about getting my results, they couldn't give me a positive answer as to if I or my doctor would be faxed the results. I wondered why I was even there? After waiting over a week to see if my hand was broken, I called hospital asking for a copy of radiology report. I had not indeed received a notification to my patient portal. Uncooperative! It's a county supported facility! This is just one of my less than satisfactory experiences at this facility. If you can make it to CDA for ER care you would be better off. Your physician will hopefully be served better than mine. Mine seems to have been singled out.

A friend recently had a medical emergency in Kellogg, Idaho. He was taken to Shoshone Medical…read moreCenter for initial treatment and stabilization and received excellent and attentive care. Sure, it's a small town and a small hospital. They didn't have an army of specialists and the newest diagnostic gadgets but what they did have was a team of caring and dedicated medical personnel who treated our friend with great compassion and respect. The people of Kellogg are lucky to live among such caring folks and to have such a competent hospital available when they need care. I don't recommend having a medical emergency anywhere but it's comforting to know that small town hospitals are available when needed.

I admit to being a bit skeptical when reading over the website, just too good to be true. Has to be…read morea catch. I went ahead and contacted them, and am very glad I did! Spent an hour with NP Freed, very comfortable visit, never felt pressured for time or information, just got to know me, what I needed, where I was coming from. Great folks! Lab work done immediately, results back next day, great communications from Freed and the office, and I know exactly where I stand physically! Plus it was a lot more economical than prior providers! Now I'm sold. I would have no hesitation in recommending DPC to others. Glad to be a member!

I am new to the area, and have not established care with a primary care doctor. I was feeling…read moreunwell and knew that I needed intervention, have tests run, and probably a prescription. Although I have insurance, the fear of going to an urgent care, waiting for hours, and then being billed for full price because I have not met the deductible was causing more grief than my illness. My husband (Jonathan) found Direct Medical Care. I was suspicious because it seemed too easy. I made a profile online, and requested an appointment. The office actually saw my profile and knew who I was when I called....and... they fit me in that day, even though their schedule was full. I was seen by Matt (NP), and he was thorough, direct, and personable. I never write reviews, but I was so impressed that medicine was actually geared towards, me, the patient, and my comfort...not satisfying the limiting insurance rules, or waiting 8 hours in urgent care for something that should take 1 hour, at most. Yay! I am a fan!

First Doctor to actually explain what my labs meant in detail and the correlation to symptoms I was…read moreexperiencing. If there was a test that I could manage myself (e.g. high cholesterol) he explained how I could help myself or, if I chose, I could take cholesterol meds until it lowered. The office staff are friendly and don't rush you through the visit. I highly recommend Family Medical Care in Hayden.

Excellent care, wonderful, small staff. Personal attention to detail, and encouraging words, I…read morecan't say enough for a doctor Torquato and his staff at Family medical care in Hayden Idaho.

Lakeland Immediate care is Outstanding. I was greeted by Jessie who is polite, professional, and…read moreknowledgeable of insurance. The Nurse and Doctor who treated me were great. They were polite, friendly, professional, and knowledgeable. My appointment was done in a timely manner. Thank you.

Lakeland Urgent care is AMAZING. The entire staff is so kind. I was seen quickly. Dr Jermey took my…read moreconcern very serious. Immediately referred me out to ultrasound the same day. I DID have a blood clot in my calf. All the nurses were so amazing. He's an amazing doctor! Highly recommend!

If you need care don't go there! They have a deserter from…read moreUkraine that just comes in and verbally attacks you. Literally paid for no treatment. Went to Northwest specialties urgent care after and they properly took care of me. Not sure why kootenai urgent care was not able to do the same. Highly suggest Northwest urgent care for they are thorough and pleasant to deal with.

Today my daughter took my grandson into the urgent care and he was diagnosed with influenza A…read more However when the doctor mentioned Tamiflu, my daughter was apprehensive because of the side effects. The doctor basically said well if you're not gonna get the medication I'm not gonna prescribe it and waste everybody's time. He then proceeded to walk out the door. Instead of talking to my daughter, about other options or explaining why Tamiflu would be good for my grandson. He basically did nothing. He did not examine my grandson's ears, nor listen lungs which I would think would be protocol for someone who has the flu. If this is the way you treat your patient or the concerned parent I would suggest you need to go find a different job. We come to you for guidance and expect you to do your job with compassion, respect , and kindness.

My husband tripped in the garage and sliced his foot between the toes. I took him to Indigo on S…read more Regal in Spokane. His foot was bleeding profusely when we went in and the foot was wrapped in a towel. He is elderly and had a hip replacement 2 wks ago. Also is a diabetic and a bleeder. At the desk, they were more concerned with checking to make sure we could pay rather than check the bleed. They went through detailed information, asking if he still took some meds, several of which he had taken only 1 time 20 yrs back. I understand the need to check records but it doesn't take a rocket scientist to know the most important thing is to stop the bleed. There were at least 5 people working and only 1 patient. Although we were grateful for Samantha's cleaning and bandaging, overall we didnt feel totally confident of the judgement of the heavily tattooed staff.

Easy to make an appointment. Facility was clean . Staff were friendly and accommodating.read more

The procedure was fully covered by insurance but they still made me pay almost $1,000 upon arrival…read more When I called for a refund, I was sent to an India agent who played dumb and eventually asked me to send an email to customer service, who are not authorized to issue refunds. I had to file a credit card dispute. I am also certain they took unnecessary biopsies from healthy tissue to pad their bottom line.

My old doctor retired so I was assigned a new doctor for my annual checkup. I was pleased with the…read morenew doctor. She went over my medical history. But because I mentioned I had a recent issue with a frozen shoulder, I was billed additional service/appointment doubling the cost of my annual checkup. There were no referrals given or anything else related to the shoulder other than mentioning it (like 30 second discussion). I was charged an extra $415 for "Moderate Complexity Medical Decision Making" regarding the frozen shoulder. Yes my insurance paid for it, but I feel Providence is basically running an insurance scam.

I've been with them since 2022 and Dr Walsworth rates as the best Dr I've had in my life. He truly…read morelistened to my history and asked if I wanted to follow up on a topic. Testing uncovered several medical issues that needed to be dealt with, and they have all been resolved. He has provided good guidelines, always been very supportive and encouraged me to hit medical goals. They deal with routine stuff in house, but they are also quite good at sending me out for referrals if further investigation is required. Front office staff has always been courteous, and they have dealt with me promptly. I have always had great experiences there and I will continue to recommend them to friends.

Beware of the billing scam. I quadruple confirmed with my insurance and with the practice before…read moresetting foot in the exam room that this would be a free routine annual checkup which doesn't go toward my deductible and is free of charge. When I called to make the appointment and when I got to the reception I reiterated that it was a free of charge well check and nothing more. Then told the practitioner that as well. Just to establish a new doctor. Routine well checks are free with my healthcare yet they called it an illness visit and added a 45 minute charge fee to the insurance so I was billed nearly $250 for 15 minutes. My insurance said they billed it incorrectly to make money. I was actually only talking to the nurse for 15 minutes so she makes $1,000 per hour. This is atrocious and a scam. It's a rip off and you'll get scammed for money if you go to Ironwood.