Found this agency while looking to insure and register my vehicle came in and was given a good…read morequote,went with it and also asked for the DMV service it is worth the extra cost to avoid going in person which is really bad right now with appointments. Today after a few days wait got my plates and good to go thank you again for the great service:)

Notary services are by appointment only, and the person isnt in during the mornings. They think…read morethis is fine.

Thank you so much J for all your help! Great communication throughout the entire process, and you…read moregot my SR-22 situated quickly and smoothly. I really appreciate your professionalism and support.

Zero issues with this company, everyone I've spoken to on the phone has been more than kind and…read morehelpful. Called to renew (and bundle) my home and auto and they helped me get a decent quote. Made the whole process really easy honestly. Communication by text is a really nice option too, so that's a bonus.

I had an old Met Life policy that had been calling itself Farmer's but was told it was still Met…read moreLife coverage. I needed to update my insurance and wanted to work with a local agent. I'm a senior and generally nervous. Daniel M at Farmer's on Durango made me comfortable and was very patient as he explained a number of things that I wasn't aware of. I had planned on visiting another company, but decided to become a client at Brianna Vetter's agency due to the quality of personal service that Daniel offered.

I have just purchased a new policy for my new car. Agent Daniel Mendoza got me an excellent rate…read morewith Farmers--Bristol West. The process was fast and easy . I am so happy I found this agency because I was with another Farmers agency-- which was a nightmare, for a year before. I highly recommend Brianna Vetter's Agency .

Stacey Coffin and Brianna the best insurance team we could have taking care of all our insurance…read moreneeds for our business. Business liability, workers comp and auto insurance . After being with another company charging much higher rates we were recommended to Stacey, over years ago; she shopped around with her pool of insurances for the best rate and coverage for our business needs and yes her quotes were the most competitive no brainer there. Over the last 4 years we have had questions on different scenarios and doesn't matter what time or day of the week it is Stacey and Brianna are there for us. Yes we had to file a claim for Workers Comp, the easiest process dealing with the insurance company for coordinating medical treatment, employee compensation and keeping the employer constantly informed. At time of renewal every year Stacey runs a comparison report on insurance rates so if she can save you a buck you bet she will.

Dear Jim, Business Manager. First of all, calls with concerns or questions to your office are not…read morerecorded! And in a last ditch effort to down play my experience? You're implying I've misrepresented what happened to me! Again, I stand by my review as I do with all my reviews...(I've since moved over directly with my Travelers Insurance.) Which by the way, avoids me any delays, and they're not Commission based as your Agency? If you didn't get my point before in my review, I will reiderate: The rate increase is neither here, nor there. That cannot be changed, as it is across the board? It's the unfortunate way this agent, Martha acted by misquoting my Policy renewal in an email, at which I will post to show she had me thinking that there was no change in the rate at this renewal in October? At which any customer would have at a minimum have Trust issues with at that point. Then blinsidedly, I receive a letter directly from Travelers Insurance that I have a 30% increase? That type of an increase merits a phone call in advance after the email she had sent me, telling me the complete opposite!! With Zero personalized service on behalf of your Agent, which you apparently defend over a valued customer such as I, with this Policy since 2012. Furthermore, my Insurance Carrier, Travelers debunked your Lie you stated in your reply to me..(that in fact all agents were notified of this increase since May 2023!) And not the "only 30 days in advance", as you've stated? I remind you again, defending an Employee over a valued Customer is never an Option for a business Manager, or an owner? "The Customer is Always Right"

Britnie Williams is excellent in helping you get the insurance you need. Fast responses! Got a…read moregreat deal for my auto insurance and home insurance! Very comparable rates and beat the other rates I was looking at and even got me more coverage for the amount I was looking at! Would definitely recommend to anyone who needs insurance in Nevada. They also help you with sending cancellations with your current insurance to obtain a refund. EXCELLENT! #Homepolicy #Autopolicy

Great service. Everyone I've spoke to is always super helpful and polite. This time around they…read moreweren't able to get me a better deal than I could on my own because I have access to a particular company. They were still honest and super gracious about that. I would not hesitate to use them in the future and I have recommended them many times throughout the year. Thank you LEO Group!

I just got a quote on a property in Las Vegas, Nevada and I was shocked at how competitive their…read moreprices are compared to other Insurance Companies I quoted from. Christine was very pleasant and easy to speak with...why can't all insurance quote experiences be this way? Awesome!?! I will most likely be going with them for my Home Owners' Insurance.

I had XXXX insurance for a property and I called them to see if the homeowners insurance can be…read moreadjusted down. Well, their computer models lowered the rate, but nothing significant. So I made a call to Hiew Insurance after seeing them on Yelp. I'll concur with the other reviewer that Christine is very helpful and is working to help you as the home owner or car owner. She (and Sally) will work a few numbers for you based on your insurance needs and you can make the choice. Well, in short, I made the switch to Hiew. I do not need to continue paying XXXX as they did not want to work with me on my insurance policy. Even if Hiew was just a little lower, I probably would have switched anyway, just so I would not continue payments to a company that thinks they can keep customers without working with them.

I've been a State Farm customer for many, many years and have dealt with a handful of agents over…read morethe course of time. My experience with Gerick tops them all. Gerick is knowledgeable, helpful and actually took the time to understand my specific situation before making any recommendations. Communication was professional and prompt. And as a cherry on top of the cake, he was actually fun to talk to. I mean...when do you get THAT when dealing with insurance? "Like a good neighbor....Gerick was there!"

Had insurance with them for 5+ years. Asked them to remove one vehicle and add a new one. They say…read moreperfect the bill is the same ($130) so you will get credited and have no bill. I get a bill for both ($260) a month later. They tell me it's no one's fault just pay the bill. Then the app says pay $59.xx before the 10th. Paid the bill on the 9th. Go on the app on the 10th and it says $59.xx still due even though it shows it was paid on the 9th through the app. Insurance lapsed but thank god I didn't have this truck registered. Stay away from this office. If they couldn't remove a vehicle in 2 months time a claim is probably a nightmare.

This agency does an outstanding job! Ed and team take their time to explain, in Laymans terms,…read morecoverages and possible liability exposures. The time and effort are more important now than ever! Thank you all for being such trusted advisor's with my insurance portfolio!!

We've been with AMS Insurance for many years, but unfortunately, the customer service has…read morenoticeably declined over time. It's disappointing to see the difference compared to how things used to be. Another concern is that AMS doesn't check or offer quotes from all available insurance providers, which limits your ability to find the most cost-effective coverage. You're not necessarily getting the best value. I recommend checking other companies first--such as Navy Federal, GEICO, USAA (if you're military), and others that AMS may not work with. Be sure to ask which providers they represent and which they don't, so you can make a more informed decision. Personally, I recently switched and ended up saving more than half on my monthly premiums--while also getting better coverage than I had through AMS. Another downside is the process for making policy or account changes. While claims can typically be handled directly with the insurer, all other changes must go through AMS. This adds unnecessary hassle, especially since their current customer service is slower and less responsive. You can't make quick updates yourself, which can be frustrating. Before COVID, I would have recommended AMS without hesitation. But since much of their team now seems to work remotely, the service just isn't what it used to be--and that's unfortunate. I'm grateful to have found a new insurance provider that offers better rates and allows me to manage my policy directly and conveniently.