Yesterday we had such a great experience working to lower some costs on our Insurance, Julie was so…read morefriendly and helpful, we really appreciate her help.

I have been a customer of Kelly Gerdon's office for over 15 years. I don't think I have ever filed…read morea claim. This year I had an excessive leak while I was in Chicago for chemotherapy. My roof leaked really bad in my garage. I was just under the assumption I would have to pay to spot fix the leak as I have been doing for the last few years for the other leaks. It is a flat roof with foam and I pay to get it recoated every two years and just had to pay to get the skylights resealed. Under advise of others I contacted my insurance to see if they could do anything as I have been a customer for so many years; through many different vehicles and properties. I explained all this to Kelly's office and they said "they would see what they can do for me". I was contacted by an adjuster and made an appointment to come see me. First, the adjuster was over 30 minutes late for the appointment window. Then he tells me that I does not cover a missed leak even a bad one, because that is home maintenance and should have been fixed by us. I don't know why he came to tell me that when they could have told me that over the phone, that my policy would not cover it. I explained all this to Kelly's office. He sat is his car talking to his company for a while and came it to tell us no it wasn't covered. Thanks for wasting my day.. I was then called by American Family about my dogs I have two medium sized mutts, they wanted me to tell them specific breeds. I don't even know that. They are incredibly sweet and older dogs. What does that even matter? You want the specifics on the breeds of my cats too? I just received a letter from them stating I need to have my roof repaired by October now or they are dropping my policy. Oh don't worry you wont have my money/policy anymore. I will voluntarily change it now. F-- poor customer service for the customers they should be trying to keep

Get Jason all the information and he never contact me back within so many days or at all. I text…read morehim and called him several times, and never returned. I found insurance on my own. DO NOT recommend this agency at all !!!!

I have been with B&B for a few years and their service is amazing. I get all of my questions…read moreanswered and most importantly I get to talk to Jason whenever I call. I was in an accident and I called up Jason at 4am to see what I needed to do. Jason answered and helped me through the process. B&B is a great company that cares and will help you out!

Julian was kind to explain all my questions thoroughly, patiently and went out of his way to…read morecomfort me as I deal with some disabilities. He was honest, upfront and I feel at ease making such important life choices. Thank you kindly for your outstanding business.

Julian was very friendly and educated in all types of insurance. I inquired about a life insurance…read morepolicy and he explained everything to me. He took his time in answering any questions I had and explained my policy and coverage in depth. Julian got also got me a very competitive rate. I am very happy with my experience and my policy. 10/10 recommend.

The BBI group is the best insurance group that I have ever gone through! Jen and her team have been…read moreextremely helpful by getting me and my family the best rates for both our cars, and home. Not only that, but she is quick to respond, an expert at what she does, and is just so sweet! I recommend Jen and Jessica to everyone!

Ive been with State Farm - Todd Brown since 2008 and always a pleasure when I call in with any…read morequestions or concerns. Marlen was a great help today when I called in to add other vehicle to my policy. she was polite and very knowledgeable! :)

Jennifer is my go-to for all my insurance needs and I wouldn't be there without her. She goes above…read moreand beyond for all of my rental properties, cars, and other insurance needs. She is quick to respond, friendly, and gets me the best rates and provides 20+ years of knowledge into the space. She helps advise me and I wouldn't be here without her!!!

I have been with state farm for years and Carlos has been awesome since then…read more He always gives me the best deals on policies and he actually spends time and goes out of his way to explain the details of each coverage. Cant say enough good things about him. Highly recommended

One of the most caring agents around. Karen helped us SO much this month while we were struggling…read morewith COVID. I would highly recommend their office to anyone looking for a reliable car insurence agent.

Over 25 years of experience in Health insurance Benefits. Professional, Top notch customer service…read more They truly have their clients best interest in mind. Highly recommend. Five star.

Recently my wife and I decided to shop around a bit for insurance. She's always been with a company…read morethat has an overly enthusiastic, wisecracking spokeswoman with a retro hairstyle. I've stuck with a company represented by a lizard that may or may not be Australian. After we got married, it was time to consolidate and also consider the dreaded (dun-dun-dun) life insurance. First impressions upon walking into an office where I'm going to be giving a lot of personal information and leaving a little lighter in the pocket are important to me. This office blew me away. It's beautifully styled and cozy, with tastefully framed pictures of local parks, mountains, and buildings on the walls. Both Tyler and Natalie Kersten greeted us, and Natalie immediately won me over with homemade cupcakes. We spoke for awhile and they are absolutely hilarious. Then we got down to business. Tyler listened to us describe what we were hoping to accomplish and told us (in the no-BS manner that he has) that he would do his very best. Auto and home insurance were much lower than what we were paying before. Score! The life insurance bit took some time. Since neither my wife nor I had any idea what was available, Tyler explained the pros and cons of every option available to us in a very easy to understand way, and then made sure that all of our questions were answered before moving on. We both signed up and the process was extremely simple. Farmers even sent someone to our home to do the blood tests. I can say without hesitation that I have never had a good time while signing up for insurance. Until now, that is. Tyler and Natalie's office is a welcoming environment full of laughs and genuine affection. I look forward to the next time I need to stop by their office. Maybe I'll just make something up to see if there are any of those cupcakes available.

Tyler and his staff provide nothing but exceptional business. Not only did we receive a great quote…read morefrom them but they went above and beyond our expectations to research any other possible discounts we could get! They always so responsive to any questions or needs we have and everything is always handled quickly and promptly. They were able to resolve and issue with had with our DMV registration in less than a day. Their services go beyond providing great insurance. When we had an issue with our water heater, they referred us a trustworthy contractor that was able to save us tons of money. We are truly grateful for all the service they provide and are definitely spreading the word about their exceptional service.