We've rented a cello from Bertrand and have been very happy with the service and maintenance. For…read moreexample, one day before a concert, a cello string came off due to normal wear and tear, and we reached out to Bertrand for help. Mr. Dennis G. understood the urgency of the situation and kindly assisted us in repairing the cello. In addition to the prompt service and kindness of the Bertrand team, our daughter's cello teacher, Mr. Elliot R., has been wonderful. He does an excellent job balancing encouragement with allowing each student the space to develop their own self-motivation to learn the cello. Overall, our family has been very happy with Bertrand at the Carmel Mountain-Rancho Peñasquitos location.

Bertrand's Music is a music store focused on "school band & orchestra sales, rentals, lessons, and…read morerepair," as stated on their website. Our middle school band teachers works with Bertrand's Music exclusively and I understand that they trust them. The store itself looks nice. They had some instruments for sale displayed, along with music books. They have rooms for lessons in the back. The parking lot is usually congested though and parking is not easy. Our experience is only with getting an instrument repair quote from them. I'm sure the lessons and rentals are just fine here, but we would not exactly recommend Bertrand's for repairs, especially if you weren't even referred to come here by your school band for an instrument that belongs to the school. They have to ship out the instrument somewhere off site to even give us a quote, and we had to wait ten business days just to hear back that the instrument was unsalvageable and not worth repairing. They were unable to provide us with any written detail of what exactly needed to be repaired and what the cost would be. I'm not sure why they do it like this, because it appears a bit unprofessional. If you're looking for someone to repair a specific instrument that you own, we don't think this is the perfect place to bring it. It would probably be best to find someone who specializes in repairing that instrument to do it on site. Repairs were just one aspect of their business and it's technically a relationship between the school band and Bertrand's, so it didn't bother us. The staff were very nice and accommodating, and we appreciated that. They provided us with a receipt that the school needed, and it was as simple as that. Thank you!

Bach to Rock Rancho Penasquitos is a great place to learn music and multiple instruments. They have…read morea great and friendly staff. Their Bach to Rock Director Diego, receptionist Kimble, and also for both Collin and Eva who are both amazing and excellence instructors. I've had the privilege of joining our daughter with our two grand children for their private piano lessons every Friday. Their instructor "Eva" has been amazing!! We love her spirit, her kindness, and her patience. She always makes them feel confident. The kids truly enjoy her.

Everyone, please avoid this Bach to Rock location. I want to share my very upsetting experience…read more On April 6, my child went in for a scheduled lesson, but the instructor never showed up. Even worse, the front desk staff did not notify us at all. As a result, my child was left at the front desk for 30 minutes without any supervision. Afterward, we reported this situation to them, but the person in charge made excuses, claiming it was a system issue and saying that they had been looking after my child. However, regardless of what happened, they should have notified the parents immediately. Furthermore, we did not ask or need them to supervise our child. What is even more upsetting is that my child told us that there was no one at the front desk for a long period of time. This means my autistic child was left alone without any supervision for nearly 30 minutes. My child has autism, and these lessons are part of a therapeutic program funded by the Regional Center as a third-party provider. What happened was extremely shocking and distressing for our family. Given this experience, we no longer feel safe sending our child there. We requested a refund for the unused portion of the prepaid lessons so that we can find another provider for proper treatment (the Regional Center has already paid in full), but our request has been completely ignored. We find this situation extremely alarming and highly irresponsible!!!! This is an extremely irresponsible organization that shows no care or compassion and is taking advantage of resources meant for children with autism. Please stay away from this place.

Educated at UC Long Beach under the great Eric Marienthal, Isaac is a serious force to be reckoned…read morewith in all things musical. Isaac has the breath and depth in ideas and experience for creating music in multiple genres, on stage and in the studio: from pop, to R&B, gospel, smooth jazz, and straight-ahead as well. Isaac and I have collaborated on many projects through the years large and small, live and studio. Highly recommended.

Outstanding professional with an amazing variety of music. Issac is a super cool guy and will work…read morewith you to meet and surpass all your expectations.

Referring to Jeff K's review, I think I can clear a few things up. I was in the store that day with…read moremy son. He began yelling at customers and screaming at staff, swearing while there were children in store. Jeff was an absolutely unhinged customer. I've shopped here many times and the the staff has always been nothing but helpful and polite.

went to ask for help with a problem with a instrument device was told no problem easy fix , called…read moreall week with no reply from Rio from the store, finally got fed up and went and got it back, other employee was rude when I said tell Rio thanks for nothing, Will never go back again BEWARE this store

Amazing! All of the teachers and instructors are the best!! My daughter just started musical…read moretheater last year and loves it so much because of the wonderful staff!!

I just want to take a moment to share how much our family appreciate the teachers and staff at…read moreMusic Pillars. I loved how organized and efficient they are with scheduling, recital programs and really accommodating siblings and getting them in on the same time. Lucas and Jake really enjoyed their time with their teachers. Special thanks to Ms. Addison, Ms Ghazal, Mr. Alex and Ms. Anna for their dedication and commitment to their craft. Thank you for making it fun and enjoyable to learn music for my boys!

Great teaching staff and great results! Book with confidence! Music shapes young lives and adds…read morecolor to all walks of life, both young and old. Convenient location and easy parking. Overall a great experience. Guitar teacher is great!!

My son (who is elementary school-aged) has been taking drumming lessons at Poway Music Academy with…read moreEmmanuel for a few years now, and we highly recommend music lessons here! Emmanuel teaches various instruments to both adults and children, and he is very kind and so great in teaching and encouraging my son during lessons. Wile Emmanuel will choose certain songs and beats for learning purposes, he also allows my son to choose songs he wants to learn, and Emmanuel will even write out the music for the song if he doesn't already have it. Emmanuel is an amazing teacher and musician and because he can play multiple instruments, he will often play guitar along with a song my son is learning, which is not only a lot of fun for my son but helps with his drumming. If you are looking for drumming or guitar lessons, this is the place to go to!

Amazing instructors with a wide range of talents to enhance your skills and knowledge. From choir,…read moreto strings; this place will bring you to the next level. We are using them for piano, double bass, and violin lessons. They are exceptional with our 10 and 13 yo. My children's love for music continues to grow and they're always excited to come to practice.

I love this place. The service is amazing and they worked with me to find a time that works for our…read moreschedule. Very professional and they have excellent teachers. My daughter actually wants to go back each week.

My son has been taking 45-minute 1-on-1 weekly voice lessons at US Music Lessons for 5 months so…read morefar. His instructor, Mona, is wonderful with him. She is very positive and gives him lots of good coaching in a way that isn't overwhelming. Because of his lessons here, he had the confidence to sing in his school's talent show, which has further boosted his confidence in general. He also joined a US Music Lessons rockband that has an instructor. A convenient factor is that you can do lessons online if your kid is feeling under the weather or you are out of town. Cody is a very friendly administrator who helps with scheduling and is always pleasant. I highly recommend the team!

Our 7 year old is taking his piano classes almost a year now. He is happy here and having fun…read more This facility is at a convenient location, especially if you are from Rancho Bernardo area. The office staff including Edison are very professional and helpful. They instructors are very knowledgeable and kid friendly. We had worked with Ms Sarah and currently with Ms Heather. Ms Heather is very gentle and nice towards my 7 year old. My son loves Ms Heather and very keen to attend her class. They recently, few months back, opened another building in the same location. This is one stop music class, DRUMS, GUITAR/BASS, PIANO, UKULELE, VIOLIN, and VOICE. They also offer ONLINE LESSONS. I would recommend this place whole heartedly. My heather is awesome.

We started our then 9 year old with no music experience and wasn't even sure he would like or stick…read morewith it as he is more of a sports lover. He has been there over 2 years now and absolutely loves it. He does the 1:1 guitar lessons and the group rock band and is having a blast. He has learned a ton and it gives him a great combination of learning and enough to do on his own as much or little as schedule dictates. Big props to Mr Al who does a great job keeping it informational and super fun. We hope the rock band program continues to grow as that has been his favorite part. Traditional "band" programs (like through regular school) tend to focus on more orchestra type instruments so this program is perfect for him as he enjoys more rock style instruments. Also shout out to Madison who works on everything behind the scenes and does an amazing job with communication and setting everything up. It's been a great program to focus more on his creative side of learning. Give it a shot!

Not an inclusive place. I do not recommend this place if you have a special needs child. Very…read moredisappointed ! Update: I'm kinda surprised they are affiliated with SRDC and that about 10% of their clients are special needs, because clearly they have no tolerance for behaviors that autistic children might present and have no clue on how to address them. They kicked my son out of the school due to unexpected behavior which was clearly escalated by his teacher who is inexperienced and likely not trained on how to deal with behaviors and emotional disregulation autistic children might present. Instead of trying to solve it her way, she should have called my husband right away to help stop the situation, but she didn't and this worsened his disregulation, behavior and emotional distress. The incident report clearly described that her attitude and the words she told him exacerbated my son's disregulation. This was the first and only incident of disregulated behavior, he attended the school for more than a year with great behavior and engagement and 0 complaints. My son is only 7 and not strong at all. Violent threats?? Give me a break! He did not touch or say anything to the child. He was in the room with the teacher only. It's very unfortunate and actually horrible (as per my son's therapist) the way the school handled this situation. My son got traumatized after this incident. He enjoyed going to piano lessons every week, liked the teacher and he was learning a lot. In fact, he had graduated from primer level last week, received a certificate from the teacher, she seemed very happy with him, and my son participated in recitals with great performance. I tried to reach out to the school right after the incident to try to understand what happened and what might have triggered the very unusual behavior and I also offered to assist my son in future lessons, but the owner of the school didn't bother to engage in a conversation with me at that time, he abruptly terminated my son's enrollment. Only after I posted the review, the owner tried to reach out to me to have a conversation, but sorry way too late. I have found a fantastic private instructor experienced with special needs kids and I no longer have anything to do with your school, SO STOP TEXTING ME! Important takeaways: The review portrays the school as lacking inclusivity and sensitivity toward autistic children, mishandling communication with parents, and being reactive rather than proactive. For a business, it highlights the importance of staff training in special needs support, immediate and transparent communication with families, and respectful follow-up after incidents. For readers, it signals that while the school may provide good instruction under normal circumstances, it might not be prepared for unexpected behavioral challenges or collaborative problem-solving with families.

I am an adult who has been looking for piano lessons in San Diego for a few years. I started with…read moreKatherine a few weeks ago and I'm very relieved to finally be in good hands. I can highly recommend her.

I highly recommend teacher Katherine from K&M Music School. My kids have been learning the piano…read morewith her for only 2 months, but I already noticed a significant progress on their skills. She focuses on building a firm foundation for kids, including music theory and fingering techniques. She help my kids not only play the songs correctly and accurately, but more important play with better musical abilities. Katherine will provide proper materials to improve kids skill according to their levels and problems. The most important thing is Katherine is so nice and patient to kids. My kids just love her piano lessons!