I found this hotel through ChatGPT--yes, another gem discovered with the help of AI! After I entered all the places we planned to visit during our trip, ChatGPT suggested that we stay in Santa Monica. I was a little hesitant because Santa Monica hotels are known to be expensive, and I preferred to keep our room under $300 per night before taxes and fees. The Shore Hotel offers a great package if you don't mind staying in a room without a beach view. We booked a room with two queen beds--Pool Terrace, if I remember correctly--using their Coastal Getaway rate. The package did not include in-and-out valet parking, daily bike rentals, or access to the gym, but it was perfect for us since we planned to spend most of our time outside the hotel. Our ground-floor room faced the swimming pool, but trees provided privacy by blocking the view into the room from the pool deck. We really liked the room, especially how easy it was to access the pool. It was only about a 60-second walk from our room to the pool entrance! Unfortunately, at around 1 a.m. on our first night, the toilet began having plumbing issues, and bubbles started gushing out of the bowl. About half an hour later, I contacted Manny at the front desk. Since the bubbles continued and an engineer was not on-site, Manny eventually had to move us to another room. It was not fun waking up the kids at 2 a.m. after a long day of driving, especially since they had already settled into the spacious room--and we all loved that room! There was enough space to lay out all four of our carry-on suitcases. However, Manny acted very quickly. He asked Chris and another staff member--sorry, I forgot his name!--to prepare our new room and help move our luggage while my husband and I hurriedly repacked everything we had just unpacked. By 2:30 a.m., we were in our new room. At first, my kids thought we had been downgraded because we went from two queen beds to one king bed, and the room seemed slightly smaller. However, Manny arranged for a rollaway bed--and the room itself turned out to be a major upgrade! He moved us to a third-floor room with a balcony directly facing the beach. The new room was an accessible room, so the bathroom had additional grab bars. That worked perfectly for us because the bars were great for hanging our wet swimsuits to dry! Our original room only had a large rainfall showerhead, while the accessible room also had a handheld showerhead. That was especially convenient since we were traveling with young children. Overall, I really appreciated how well Manny handled our situation! I almost want to gatekeep the Pool Terrace room because it offers such great value. I was initially concerned about noise because I was told that the pool stayed open until midnight on Saturday. However, I can attest that the glass doors do an excellent job of blocking outside noise. My husband and kids had no trouble falling asleep before the plumbing issue began. Honestly, I think the Pool Terrace room would be my go-to choice for our next visit because my kids really enjoyed spending time at the pool. The pool is not very large, but it is more than adequate for cooling off on a hot summer day. We were also fortunate that none of the children using the pool were overly rowdy. Everyone behaved well while still having fun. The hotel offers cabanas for rent, but we had no trouble finding chairs on weekdays or later in the evening on the weekend. I can definitely see myself staying here again the next time we visit Santa Monica! read more

Unbeatable location, but the housekeeping fell short. If you are looking for a vibrant, modern spot right in the heart of the action, Shore Hotel definitely delivers on atmosphere. You cannot beat the location--it is literally steps from the Santa Monica Pier, making it super easy to walk everywhere, grab food, and enjoy the beach. The overall vibe is bright, fun, and energetic. The pool area is great for lounging, and the bar serves up fantastic cocktails. The hotel itself feels sleek and updated, with modern amenities that make the stay comfortable and convenient. Unfortunately, the experience was bumped down a few notches by the cleanliness of the room. While the design of the room was sleek, it clearly hadn't been thoroughly cleaned before we checked in--there were noticeable spots left un-dusted, and the bathroom floor needed a much better sweep and wipe-down. It's a fantastic hotel with awesome perks and an epic view, but for the price point, management really needs to tighten up their housekeeping standards. Would consider staying again, but I'd definitely inspect the room first! There was food left in the mini bar. The bath tub had sand and hair. Disgusting! Thus the 3 stars! read more

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My family found the Shore Hotel four years ago and we've come back every year since. The rooms are clean, the service has always been top notch and it's small enough to make our stay feel special, rather than staying at a large corporate hotel. I like the view of the Pacific Ocean and the Pier and we always meet people from other states and countries when we stay there. Everyone is really nice, which is indicative of the type of people who chose to stay at the Shore Hotel. The food is great and dinner poolside is something we look forward to. My daughter is rather selective, but she's always found something that she likes. I can't speak more highly of this hotel read more

We had the best time at the Shore Hotel. The location is great, it is on Ocean Ave right next to the Santa Monica Pier. It us within walking distance to many restaurants, the Pier and the park. The view is fabulous!!!! We had a balcony with a full view of the ocean. The staff is wonderful. Everyone was professional, pleasant, and helpful. Everyone went over and beyond to make our stay incredible. The concierge team sent up a card and dessert plate for our Anniversary. I accidentally left my toiletry bag at the counter when checking out. It didn't have anything valuable in it, but I did want my makeup and iron. They have a super easy form to fill out online and they are shipping it directly to me. We only experienced 2 minor drawbacks. First-Housekeeping can do a better job. The shower is a focal point of the room, yet it was not beautiful and shiny. It was completely covered in hard water deposits. Yuck. The metal lamps and table top mirrors left ugly rust stains. I asked for a pretty drink from the bar tender. I let him know I like all spirits. He served me an Aberol Spritz. It was OK, but that is their go to drink. I could have just ordered it. read more

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Beautiful hotel in a great location! The lobby smells amazing - like a Disney hotel. They gave us complimentary champagne when we checked in. Our room was gorgeous with a large balcony. We didn't find the privacy screen for the bathroom until the second day, so we were a bit horrified by the lack of privacy. The pool and hot tub were very clean and pretty. I wish we'd had more time to enjoy this hotel and all of its amenities. Our only complaint is the WiFi situation was awful. I couldn't get any service with Verizon anywhere in the hotel and their WiFi was super slow and unsecured. This meant my phone battery constantly drained. read more

Shore Hotel - Bedroom looking towards bathroom. There is a privacy screen button that rolls down a screen to cover the shower. - Hotels Near Me - Santa Monica, California

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We had such a wonderful experience today, and I especially wanted to recognize Celina. She was genuinely one of the nicest people we interacted with during our visit. What stood out was how attentive she was to everyone around her. She kept checking in on guests, including us, making sure everyone was comfortable and having a good time. She was incredibly kind, polite, and welcoming, and none of it felt forced. You could tell she genuinely cared about the experience people were having. Celina really went above and beyond for us, and that kind of service makes a huge difference. We left very happy with our experience, and she was a big part of that. Thank you, Celina! You're an absolute credit to the team. We would happily come back and recommend this place to others. read more

Had a great time with my family at the shoreside restaurant. Such a great time and top of the line service from Semih very attentive and makes you feel welcomed and at home. We live in Santa Monica and we'll come here more often now with friends and family. Thanks again for the exceptional service Semih. read more

The bed was comfortable, the tv had a good choice of channels and the staff were nice. With that said when we entered our room, we had a broken drawer in the walkway that wouldn't close, tape on the walls and ribbon on furniture to hold balloons from the previous "party". The shower without a wall-mounted wand alternative is pointless to wash anything below your waist. I understand water conservation so at least have a wand as a choice. Lastly, ordering food through the TV's QR code wasn't an option and kept erroring out which forced us to get meals offsite and defeats the purpose of an onsite restaurant and room service. When the two of us decided to have a drink at the bar, we were ambushed by an automatic 18% gratuity on the bill that also applies to meals too. I understand doing so for large parties but not two people. Business choices like that make people bring their own booze and food which seems counterproductive. 20 feet from the Hotel's entrance is The Ivy Restaurant which outclasses the hotel's food and drink option in every way without the secretly added 18% gratuity. Be aware that they're lots of nickel and dime, non-tax charges on the bill too. Our room rate was ~$430 per night for three nights (~$1,284) but the final bill came out to $2,000 with our bill in the pics. read more

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My stay was really short only one day but the view from the room was amazing. Just look straight towards the beach and don't mind the looking down towards the busy street lol. The room was beautiful but the restroom was not the best. Everything could be heard if you what I mean. Plus only thing that covered the see through shower was the curtain. The staff was really nice and guest parking is not bad 60 dollars for all day in Santa Monica. If your not use to the homeless population in LA then maybe you shouldn't come to Santa Monica. The only thing that i dislike was that a guest left their tray of food out and no one came to pick it up. Other than that everything was great read more

My daughter and I recently stayed at the Shore Hotel Santa Monica, CA to celebrate her birthday. She had not been to CA before and Santa Monica was a great place to visit. The Shore is a nice, trendy, hip, hotel for young folks, I'm a boomer (loud music everywhere) and she's a millennial, but we both enjoyed our stay. Please read the fine print because this is a "resort" hotel. Other than all the fees, it is centrally located very close to the pier, which was being renovated during our stay, but still accessible. Nice attractions all around with plenty of things to do. The hotel is near the ocean, beautiful views of the sun rise/sun set. And there is also a park across the street and lots of places to eat. Our last night there we had dinner in the hotel restaurant and the food was delicious (lamb chops and salmon), kudos to the chef. The best part of our stay was the staff interaction. The staff were amazing, friendly, kind and attentive. Celina C really was a stand out! She provided exceptional customer service. She was witty, charming, and can read the room and anticipates the customer's needs. She did an extraordinary job as our waitress/server during our last meal. Other honorable mentions include: Lorena and Rafael who provided excellent customer service each morning when I came down for my coffee, we had friendly chats about everything and they listened to me ramble on and on, showed respect and courtesy to an old lady . Jose also was very polite, kind and friendly. Overall it was a wonderful experience and I would return to the Shore Hotel to stay if ever in Santa Monica! read more

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The Hotel is nice. It was clean, the food was delectable and the staff were wonderful, professional & friendly. The location is is scenic, near the beach & childrens' museum. Our family held our Reunion there and it could not have been better! read more

The room was cozy- good was delicious- location was perfect! Service top notch. I will definitely come again. Oh and parking was super convenient read more

Went for a little get away with husband ~ Right next to the pier and lots of good restaurants around and a very short walk to the promenade so very convenient! Workers were very helpful and friendly there! There was a guy named Volkan who was very friendly and gave us a complimentary wine and guided us to the elevator. Very good customer service and thats so important these days in business cause I met some unfriendly workers at certain business that I would never go back to even if I like it . Definitely will be back!!! read more

Shore Hotel - Hotels Near Me - Santa Monica, California

We walked into the hotel to a glistening modern lobby & a very warm friendly welcome. The check-in process was quick & easy. Two glasses of complimentary champagne & we were on our way to a sparkling clean room. Great balcony view & comfortable bed helped make this all top notch. read more

Shore Hotel - Room balcony view - Hotels Near Me - Santa Monica, California

Rooms nice. Staff was great. My only complaint was the French Onion Soup was horrible. It was bothering me since we checked out. Luke warm and had no cheese or bread. I would call it onion broth. Take it off the menu or make it properly. The waitress did agree the soup was not as advertised. Only 4 stars because of the misrepresented soup. read more

I was in Santa Monica for the Broad Humor Film Festival, which hosted its Screenwriters Brunch at the Shoreside Restaurant at the Shore Hotel. Damn! What a lovely hotel. Wonderful food, and the hotel's ambiance and location are tremendous. I can't wait to go back and stay there, right on the beach. read more

Well....less than 2 months after my breakup. somehow got a date night in Santa Monica. So I decided to just spoil myself along the way and picked the most obviously fancy Hotel in SM. Remember that big glassy hotel right there by the pier? Yup that one. It wasnt cheap but is it worth it? I would say it is upto individual choice. The hotel is clean and nice, the room design was fancy. Check out my picture with the glass see-thru shower space. My room can also see the pier and the Ocean. it was something. The parking is valet only and the space is tight. The service? excellent. My only complaint is the noise. This is not the hotel's fault. It is just the natural of the location. With the hotel being right at the pier, you will always have drunk people, homeless people, pier goers and fast cars blowing by your hotel room. I will be back...someday. But i will be back read more

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This is by no means a 5-star hotel. Stayed here for 2 nights as part of my honeymoon before departing for Tokyo. We wanted to stay in LA first to break up all that travel. After the stay, but ESPECIALLY after the customer service we experienced in Japan, I wish we had never stayed here. I'll start with the fact that they try and nickel and dime you for EV-ER-Y-THING. I had a bad feeling about the Shore Hotel when we called to request an early check-in, and they said sure, for a fee of $75. We booked our room on booking. com, so we were unaware that we chose a "room without amenities." Amenities meaning for one, wi-fi. LOL!!!! In this day and age, when everyone has data plans, WHAT in the world is going on with charging guests for wi-fi? We mainly just wanted it so we could project our ipad to the TV and watch something other than cable at night, but when we inquired, the front desk staff told us it would be $15/day PER device. Hilarious! Even Venice Beach had free wifi. On the beach. The fridge was labeled "not for food," and all the drinks in there were not even slightly chilled. Elevator next to our room did not go to the lobby. When we pressed floor 1, we went to the first floor but then ended up in a maze, and when we asked, they told us that the elevator doesn't go to the lobby because we got a "room without amenities." hehe It continues. The parking was $20/night if you just store your car and don't take it out. It was $45/night if you use your car. So we rented a car, then we were trying not to use it at all so we didn't have to pay even more. Just so ridiculous. I spent 10 minutes taking the coldest shower of my life because it was not intuitive figuring out how to get hot water. I eventually figured it out, but by that time my shower was over and I was shivering. The shower also had someone else's hair in it when we arrived. blek. The bathroom wall was made only of glass. So when we arrived, from the beds, you had a full view of the shower and toilet!!! Eventually, my husband found a button that made an electronic screen go down so that you didn't have to watch someone else use the bathroom!! What in the world??? Did they run out of money to build a real wall? I liked that we had an outdoor little balcony, but it was made gross by a cigarette holder filled with cigarette butts and rainwater. We attempted the outdoor hot tub, but it was evident that it hadn't been cleaned in quite some time by all the white foam. (Look up what the white foam in hot tubs is - you'll never forget after you know.) Finally, on our reservation, I wrote that it was our honeymoon, and we'd love some non-alcoholic bubbly. Well, we checked in and nothing was in the room. That was fine - I figured if we had to pay for wifi, we wouldn't be getting anything. Our money, passports, iPads, were strewn about and we went downstairs for 10 minutes (add on 10 for the time it took to figure out the elevator). When we came back, there was a bottle of alcoholic champagne with a note that hadn't been there before. I was a little weirded out that someone just went into our room with all of our valuables laying around. When I spoke with the front desk, I told them we appreciated the gesture, but we requested non-alcoholic and we were uncomfortable with someone in our room unexpectedly. The front desk guy said that's because we didn't press the "privacy button," which he said in a manner like I should know what that is or as if all hotels have this. I told him I had no idea what that was. He explained there's a button that you have to press so that staff doesn't walk into your room. I said, oh ok, I've never in all my years experienced that at a hotel, just the privacy signs for the door handle. He said, "We've done away with those." LOLOLOL All I have to say about that is - if you are going to create a system that is different from the entire WORLD - then explain it when guests arrive!!! Then he said he could send up a NA bottle, but we'd have to go back up to our rooms. We replied that it took us 20 minutes to get downstairs, so we wouldn't be going back up now. We were getting dinner and we could get it on our way back in. When we arrived back, we picked up the bottle, which needed a bottle opener. We requested to borrow one, and another guy at the desk said, "Wellll......as lonnngggg as we get it bacccck...." as if we were little kids who wanted to steal his shit. The only - and I mean only - saving grace for this place is Adriano. He was so kind, tried to make our stay better when we voiced our displeasure, and gave us the bikes to use on Venice Beach. When we wanted to keep the bikes longer, we called him and he said no problem. What a disappointing start to my honeymoon, a once-in-a-lifetime vacation. Luckily, the Japanese more than made up for it in ways the Shore Hotel would never imagine in their wildest boardroom meeting dreams. read more

Shore Hotel - The balcony with gross cigarette rainwater area - Hotels Near Me - Santa Monica, California

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Pricey but worth stay if you want close vicinity to all things beach related. Check in is pretty strict on time but they will hold your bag and accommodate early check in if possible. Check out is latest 11:30 or you have to pay extra. Parking $50 a night. If you can have someone drop off it's better as you can walk anywhere here! To Venice beach, to all promenade, etc. Love they give you beach and pool towels. No worry about bringing extra items to lay out in sun. Complimentary coffee all morning at Lobby area that is reminiscent of Miami with all its open windows. The gym is small is minimal equipment but it works just right. There is a whole shower in gym in case you wanna smell all good before heading out of gym. The pool is heated (yay!!) so u can enjoy 7am-10pm. Restaurant area is nice with heater next to each table. Complimentary coffee in room, the water in fridge are not free. $6 per bottle. Be sure to scan the price in TV before taking anything or you'll be charged. Overall the snack bar is stocked well--and priced high. If money is not too tight this is a good staycation place. They do change for everything especially if you are a party of 4. Even in restaurant automatic % charge included in bill. That would be most families! Party 6 or more will be charged more % in bills. Other than that the place is gorgeous, the room clean, balcony amazing, and location perfecto! read more

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Due to asbestos in my apartment the management asked me to relocate fo several days and offered a generous stipend for my expenses. So happy I selected The Shore. I was with my very old dog and the staff treated both of us so well. My room was very clean and comfortable. I did not request an ocean view room. I requested ground floor and the patio and courtyard were perfect for me and my dog. As the other hotel guests were lounging by the pool I enjoyed the serenity of my ground floor room and my senior dog loved running around on the courtyard . The service from check-in to check-out was extraordinary. Volkan at the front desk is an asset to this property. He was so helpful and caring. I ate most of my meals in the hotel restaurant. They were fine, not great, but fine. Blue Plate Taco is just a few feet away and I enjoyed dining there as well. P.S. The bathroom and the amenities were excellent and the shower was amazing. I just recommended it to relatives who will be traveling to Los Angeles soon. read more

Location is Super Great! The rooms are Great! The pool is not so great.. It's small, more like soak pool surrounded by chairs. It would be a Great size for holding a goldfish race though! read more

Dillion was a great waiter at the cabana for pool day! What a great guy and pleasant experience! Dillion is the bomb.com. read more

Shore Hotel - Dillion ! - Hotels Near Me - Santa Monica, California

Everyone is so accommodating and kind. I really had a great time when I was there and the staff made me feel like I was second home. I highly recommend this hotel to locals and travelers alike. read more

Shore Hotel - Hotels Near Me - Santa Monica, California

Beautiful hotel! This place was great. Couldn't ask for a better location staff was all helpful and exceeded my expectations. Rooms are modern clean and beautiful. Price is competitive and totally worth it. I highly recommend this place. read more

Shore Hotel - Peekaboo shower with automated optional privacy screen - Hotels Near Me - Santa Monica, California

Excellent location and very friendly staff. Beautiful ocean view and nice spacious room. loved all of the cables for charging, up to date. It is pricey but location is what you're paying for! read more

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My husband and I recently found ourselves in Santa Monica for an afternoon. After enjoying our site-seeing around the Santa Monica Pier, we decided to spend the evening in a local Hotel and drive home the following day. We ended up staying at The Shore Hotel on Ocean Avenue directly across from the Pier & the Beach. From the Champagne at Check-In to the welcoming and refreshing Chilled Fruit Plate waiting for us in our Beautiful Room, pretty much everything about our stay was so, so far beyond our expectations. Firstly, the Hotel itself is beautiful and very well maintained. There always seemed to be a staff member quietly busying themselves in the lobby, a hallway or elsewhere on the grounds. Each member of the staff that we passed in the Lobby or a Hallway always offered a big smile and a pleasant greeting. There is ample security at and around this property. Most seem to be in plain clothes and they definitely don't stand out. While the Hotel is certainly in a very nice area, it is still reassuring to know that the on-site security is so well thought out. As for our Room, it was very large, well appointed and spotlessly clean. The Bed was very comfortable, the Shower in the flow-through Bathroom was excellent and our Balcony had a gorgeous Ocean/Pier View. We didn't have a chance to visit the Pool/Spa area in the enclosed Oceanfront Courtyard, but it looked very inviting as well. We enjoyed Breakfast at the Hotel Restaurant (can't remember the name) before Check-Out, and by this point to no great surprise, we found the Food, Service and Value to be as perfectly on-point as everything else. Note: While I'm not sure if it is affiliated w/ the Hotel, there is an EXCELLENT Restaurant next door called "The Blue Plate Taco" that my husband and I both highly recommend as well. Throughout our stay, no detail was overlooked by their excellent and very attentive staff. 10/10 all the way!! read more

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A group of 9 of us came for my sisters birthday. Had an excellent stay. Adriano was so helpful and even arranged a cake and wine sent to the room which made our stay so special. Neri was very helpful. All the staff were great. The view from the ocean view room was amazing. Thank you for such a great time. The location of this hotel is spot on!!! Only negative was the pool seemed to be more centered towards children and not single adults looking to lounge and have cocktails at the pool. Luckily there are lots of bars and restaurants around. Thank you for everything!!! read more

Shore Hotel - View from ocean view room - Hotels Near Me - Santa Monica, California

On a positive note, the view from the room is very nice. The pool area is pretty sweet, too. I enjoyed going to the pool in the morning & grabbing a bite to eat. For their limited size.. The design of the rooms is quite nice, as well. It was decently clean. On the other hand, the wi-fi is god awful. Like, about as bad as I've ever seen in a hotel. Good LUCK getting any work done or trying to play a game on your phone before bed. There's no streaming options or entertainment options, really at all.. The TV situation is so out-of-date it's disappointing. I have work to do & the bigger screen is a major help. At other hotels, I usually cast my laptop to the TV no problem. But of course, Sharecast doesn't work.. fair enough. I'm not a whiny type of guy, I can make it work. So I walk to the lobby & ask the man at the desk for an HDMI Cord (and i know they have plenty) after which he looked at me like I was crazy for asking such a question. He almost looked at me like he thought I was trying to steal an HDMI cord? Like c'mon man. i'm already upset that I can't get any work done in your out dated hotel.. now you're going to give me an attitude about a simple question? yikes. The young woman at the desk was very kind to me before he barged in.. Lastly, They need to stop handing out that bathtub champagne, too. I'd rather not get a drink than be given that stuff. I could continue, but i'm not one to pile on. The point stands - Would not come back. I'm not a TV Exec.. so It's not all about pools and views, The Shore. Some people have to travel & work at the same time. Considering making major improvements in those areas. read more

Shore Hotel - view from the room - Hotels Near Me - Santa Monica, California

Hotel's lobby is dingy and has a terrible pungent smell of a toilet cake. All common areas smell like that including their restaurant. Absolutely repulsive. I had to hold my breath every time we were walking through. Upon our check in late evening we had a strange overly friendly and somewhat aggressive young male who seemed to be under influence of some sort to size us up and follow us into the elevator while getting into our faces and continuously trying to make a conversation. The very next day the same person was circling the lobby area during the lunch time. Staff seemed to be familiar with this person and didn't seem to mind him. We saw a lot of people like that outside of the hotel as well. Extremely sketchy outside at night (lots of people are openly dealing drugs) and not much better during the day. We had few unprovoked close calls with people who were having bad reactions on drugs within 30 minutes when we were having a breakfast near by at the outdoor patio. The entire area of the park has a very serious rodent infestation which is an obvious issue and is ignored. Dishonest. Fraudulent charges on a bill. There is no way to take care of it if you already left the hotel. One gets constantly rerouted through the phone tree, you can't get anyone to address the issue. Long story short, do not recommend. read more

Spent two weeks here last year and came back for another two weeks. I will for sure be back for another. The staff is amazing and very polite. This place feels so safe for two girls going alone, it's close to a lot of stuff, and housekeeping is amazing at their jobs it's so clean. For the price I say it's very worth it. read more

I just had a fantastic experience over the phone with Adriano, the Shore Hotel's Lead Concierge! Adriano put in a last minute request from me for some special visitors. He was incredibly accommodating and attentive, and he deserves recognition for such top tier service. Huge thanks from T & C! read more

This is based on the restaurant side. We didn't stay here, we stay at their sister hotel. We only ate here for lunch. Service was incredibly slow and rude. The server was our host who told us to sit anywhere that was available. He didn't even ask us for drinks. It was about 15 minutes before he came to our table to ask us what we wanted to drink. The menu is brought up by scanning the QR code that's on the dining table using our phone. We ordered as soon as he got our drinks because he didn't know when he would be back to take down our food order. I wanted something on the lunch menu that started at 12pm to closing, daily. (Salmon with grilled veggies) he indicated that it would not be available until 1pm. We were there a little after 12:30 and the menu said 12:00 that that's what available. He told me to look on the breakfast menu. I didn't want breakfast for lunch :/ but I didn't want to have to drag my family to another restaurant and wait. He didn't check on us or refill any waters. He was only waiting on one other table with three people. So I don't know what the hold up was. Our food was ok - good. My husband got the cheesy grits with shrimp (I don't like grits but that was good). I got steak and eggs. (They don't know how to grill a steak, it was tough but flavor was decent) My daughter ordered buttermilk pancakes. We can taste the steak juice on the pancakes. So she soaked her pancakes in syrup and butter. I liked that they used disposable utensils and dinnerware. We got mini jars of syrup and mini bottles of Tabasco sauce. My daughter said they are the perfect size for her dolls. When we were done, the man asked for my husband's credit card to swipe for our bill. I thought that was a bit weird. After he came back, he said he gave himself a tip..... :/ I didn't think he deserved what he gave himself. We most likely won't be coming back to stay and definitely not to eat here. read more

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Perfect location for an overnight weekend stay in Santa Monica. The Santa Monica pier and beach are just across the street. So peaceful to walk along the beach and watch the sunrise on a sunny, clear weekend morning. Booked a first responders rate which included a discount for parking and waived the destination fee. Extra perks included a welcome drink and free use of bikes, which we did not have time to use. The room was so comfortable and surprisingly quiet on a Friday evening. Rain shower was great. See through shower allowed more light into the bathroom, but a shade quickly lowered for privacy. Balcony was perfect for a private secluded breakfast with a view to the garden and the ocean. Keurig available in the room with Wolfgang Puck coffee. Self parking was discounted to $20 with in and out privileges. Masks were required and enforced. Elevator limited to one family at a time. Pool opened for limited use. No outside food allowed (and the servers would send people out that did not follow that rule). Hand sanitizer located throughout. Hotel staff was the best. So helpful and welcoming. Would definitely stay again at this great LEEDS certified hotel by the Santa Monica Pier. read more

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Absolutely terrible customer service. I woke up the day of my reservation with a terrible case of the flu. I called the hotel and asked if my reservation could be modified for a week out - cause you know, I don't want to get any of their other customers or staff sick. The front desk customer told me I'd have to wait until Monday to speak with on site reservations. I called my credit card company (who I booked the room through), who attempted to contact the hotel and again, no change. I called the hotel back, and after asking for the "call back Monday" advice to be sent via email to me so I had next steps in writing for a travel insurance claim, a very hostile front desk supervisor told me no, all communication needs to go through the booking agent and they will not send me anything in writing. So I call back Monday. What does the onsite reservation agent tell me? I need to contact the booking agent. I've never been so frustrated and agitated by an encounter with an hotel. Do not stay here. They much rather me be sick and infect their customers and staff than be helpful. read more

Dylan was the best service with a great attitude! Thank you for making our experience so pleasant and enjoyable

Great ocean views and rooms. The entire staff goes above and beyond. The Santa Monica Pier is right across the street read more

Shore Hotel - Ocean views - Hotels Near Me - Santa Monica, California

The place is OK , the only plus is that is very close to the beach and the pier. Places very pricey for no reason has a lot of rules regulations more often than a normal hotel pool view hotel on the first floor is just a wall you cannot see through. I would recommend the garden view if you stay here, it's nice and quiet. Big downside about this hotel. Is that free amount of money you pay you don't get free Wi-Fi (it cost $15 per day)You don't get free parking that changes in the weekdays. Overall ok hotel... won't be coming back. read more

Shore Hotel - Pool - Hotels Near Me - Santa Monica, California

What a wonderful experience from check in to check out. Where to begin, we were in house for a wedding that was staying at the hotel and everyone was lovely. I valet parked my car which was a smooth experience and very friendly. Once in the hotel I was checked in by a young gentleman whose name I didn't get but he was working with Ally and they were also both awesome and nice. The room was ready early which I knew wasn't required but they made it happen for us and it was very much appreciated. The room was beautiful with a nice balcony that faced the street. Security was nice, front desk was lovely, I had a question about my charges and Adriano, the Head Concierge, asked me if I needed help as I stood in line waiting for a front desk agent to open up. The hotel was very well kept and the pool was clean and it was nice to be able to have a drink there as well. What a wonderful experience overall. My only nudge of an issue was that on the balcony I had full cell phone service but inside the room I had no cell phone service, but the wifi was solid I just couldn't make any calls in the room which might be the only thing to stop me from staying again. read more

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I will give it a 3.5 stars this time. It is too bad. Last time I came her I gave them 5 stars for the beautiful location, decor, and wonderful hospitality despite the fact that there were loud union protests going on in front of the building. This time under Covid circumstances they had tissues and such out and parking was self-guided ( I prefer). They had restrictions on the amount of people in the pool and in elevators which is fine, but i was really not happy with the reinforcement. People were smoking marijuana in the hallways and I had to walk past them. 25% of the guests were not wearing a mask. College or just out of college age guests crowded onto the elevator without masks. When a couple women came onto my elevator without masks, I asked if they could kindly wait for the next one but they hopped on in and covered their mouths with their hands and pressed the button. I know Shore must be doing alternate promotions to keep yield rates up but they need to enforce better. Worse is I was only there for one night, arriving around 4pm and there was no room to go out to the pool. When I came back after dinner I found that they had closed the pool to 8pm. Part of what I like is sitting quietly in their sauna tub at night when it is warm out. It was 8o degrees. A perfect night. For the money there are many other hotels in Santa Monica which I will need to try for my annual Santa Monica weekend. read more

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Horrible homeless situation. Dangerous at nite. Food At hotel was very overpriced as we're the rooms. Skip this dump.