Service at the Shopper's Drug Mart - Eagleson Road location. I find the staff unfriendly and at…read moretimes hateful. I've had them email me telling me my prescription is ready only to get there and find it's not ready. There is always a long wait to have prescriptions filled. I left the hospital with 7 prescriptions. I needed them filled as my next dose was at 5 pm. I called them at 3:15 pm immediately after I got home from the hospital. I sent all prescriptions in through their website portal that allows the uploading of prescriptions. Then I was told they need the real prescription before they can give me the drugs. That's fine. I will give them the original copies. I asked if they could be delivered as I just got out of the hospital and was not supposed to be driving. The staff told me the delivery guy had already completed his deliveries for the day but they would ask him. They called back stating no he cannot deliver. I told the lady i would find a way to get there to pick them up as I need to take the drug at 5 pm or close to 5. She once again said she needed the real prescription before she could give me the drugs. I told her that's fine. I'll take them with me. I got there at 5:05 pm and handed her the real prescriptions. They had nothing ready for me. She told me to wait 15 to 20 minutes. I had already explained to her twice that I needed to take my medication and by submitting these 2 hours earlier I don't understand why she did not make that any sort of a priority. After all I had been going to this pharmacy for many years. No matter when I go there I have trouble. They've only usually got one person working on cash and a line of several people. They often have trouble locating the prescription. Maybe they have too many customers. I don't know what the problem is but it's the worst pharmacy I have dealt with when it comes to efficiency, courtesy and value. The curt attitude and lack of concern for the customer has me looking for a new pharmacy. They also charge higher dispensing fees compared to my previous pharmacy from years ago.

I would give this location a 3.5 stars, if I had the choice, simply because they have made the…read moredecision to close earlier than they did, and they now open later too. They have to save money somewhere, and cutting hours was their answer. On the other hand, Shoppers Drug is really expanding! I like this shop best of the 3 near home, and maybe not the closest. This particular store is open only to 10:00 pm, there are others open to midnight, and the occasional one open 24 hours. This location has a nice makeup dept., a photo lab, and they sell some food, books and some jewelry too, and lotteries. Shoppers' Drug usually has the best price in town for milk, eggs, and butter. The staff is knowledgeable and helpful, especially at the pharmacy (the cashiers tend to be on the young side).

Staff keeps to themselves. It's very expensive…read more I go too often out of convenience... To me.. it's a necessity but those Optimum points never add up fast enough. I remember several years ago, the deals and clearance areas were much better. The seasonal area is fun and sometimes, the frozen food/fresh dairy area are lifesavers while in a rush. The snacks are great and I appreciate the once in awhile deals on paper products. I just don't have the time and patience to go to big box stores anymore. And the pet food. I'll never not come here and I appreciate the self check out option.

This is a small store, for a Shopper's Drug Mart. It's open, thank Heaven, during this pandemic…read more Never in my life could I imagine that we could come to this! However, for my own health and the sake of everyone else's, we stay home as much as posy, but needs must. SDM usually has eggs at a good price, but not in the last few weeks. Still, we need eggs!! This store is clean, the staff is good, but still, although the manager himself told me he can't get the sale price on eggs, this is not my favourite SDM. However, I am thankful they are here, and they are open.

This store is amazing. The druggists are knowledgable and friendly. They have gone out of their…read moreway to deal with complicated prescriptions many, many times. They even remember our names. With a severely handicapped family member we are so often disappointed by various aspects of the support system, but these people are unfailingly pleasant and genuinely helpful.

Pharmasave Respect has been a familiar and reliable pharmacy for me, not just in Ottawa but also in…read moreToronto and other cities across Canada. This has always been my go-to pharmacy, with a branch in Ottawa especially great due to the professionalism of the pharmacists (not that i think they have worse ones in other cities, I just visit Pharmasave Respect Ottawa much more frequently). The staff was incredibly knowledgeable, offering detailed consultations and advice about medications and potential side effects. It's reassuring to have such attentive and expert care when it comes to health matters. Definitely a top choice for anyone seeking a dependable pharmacy with exceptional staff..

I've been using RespectRx (PharmaSave) in Bells Corners for about two years now. When I first…read moretransitioned from Rexall, there were some hiccups but Ryan and his team members are always eager to try and solve any issues I have had, to my complete satisfaction. The reason why I changed pharmacies to begin with is because I had a lot of errors at the Rexall and lost faith in their abilities. I feel like the staff at RespectRX listen to you and are always willing to help find solutions rather than passing the buck or just not listening to their clients at all. They are also good at chasing doctors for you to get clarification if needed so issues are dealt with a sense of urgency.

Rude, impatient. They don't have to be friendly but at least be courteous. Especially the woman…read morepharmacist, what a piece of work she is. Rexall down the street is much better as is the small IDA pharmacy (prescriptions only)next building over

I have been going here for years and years now for my medications. The staff at the front of the…read morestore and the pharmacists are amazing. I love going in there and seeing the workers that I've known for years. The pharmacy staff are such hard workers. I can't recall his name off the top of my head, but the main pharmacist is so funny and friendly. I love this place and would recommend it to anyone .

For nearly 17 years HMA has been the pharmacy I have been dealing with for both my own…read moreprescriptions and any for any medications my family have needed. nnThis is a family run business that has passed from father to sons. These folks are absolutely wonderful. They are personable, caring, helpful in the extreme and always take time to talk to you about your medications. They bend over backwards to ensure you get what you need. And they have a delivery service. They have the lowest prescription filling fee in the Ottawa/Nepean area. My employers extended health insurance carrier even recommends them because of their low fee. All businesses should be so well run.

Pretty much in and out with the self check outs. Much prefer…read morethis location over Main St, Stittsville. I find better deals here and the location and parking lot works for me. Always clean and the seasonal stuff is so fun, especially when it goes on clearance. I need for nothing but once you start dangling 75% off at me, I'm done. Gotta have it. Decent selection. Lots of freezer items. I haven't had much staff interaction but that is what is becoming of the new 'service' model. I've never known a Shoppers to be super customer proactive anyways unless in the high-end beauty area but I prefer Sephora now for very good make up so here it's mainly a few convenience food items, pet treats and paper products. At times, I just don't have it in me to battle myself into Costco.

Good location lots of free parking Newer store is well…read morestocked Clean and products are well displayed Staff is courteous and friendly They are willing and able to help you locate what you need Check it out

The pharmacy never fill my prescriptions and my husband's ones correctly and, i mean NEVER…read more They either don't know how to operate the online app refills, nor do it right the in -person refills: short of medications by errors ( not by the shortage of meds). Terrible operation/ organization skills at this location!

Treat pharmacy customers like garbage. They dont explain…read moreanything or listen to the customers. Pretty scary considering their profession. Pharmacist was the worst. Stay away.