My computer has been running slow for a while but due to chemo treatments and medical bills it took…read morea back seat for about a year. Took it in to torrance Computer and not only were Ben and his folks incredibly tech savvy but the price for repair was much less than I feared. Great guys, I can't say enough about them and their kindness and technical skills. I wouldnt even think about going anywhere else. Many, many thanks to you!!! Steve

Reliable and professional service. Have worked with the team…read morefor many years. I highly recommend them to others.

Joel, Alice, Luis all did a fantastic job, assisting my Grand Daughter and I setting up her new Mac…read moreBook for School. I'm always impressed how kind, considerate and professional all Best Buy and Geek Squad Associates are, high five to Management. The Team we worked with today!

I am extremely disappointed with the treatment I received at the Best Buy in Hawthorne, CA. What…read moreshould have been a simple warranty/return exchange turned into one of the worst customer service experiences I've ever had. On July 4, 2026, I purchased an iPhone 17 Pro and an iPad A16 from this location. The iPad was defective from the beginning--it became completely unresponsive and would not enter or complete recovery mode. After troubleshooting with Apple Support, I was specifically instructed to return to Best Buy to exchange the defective device. The exact replacement model was in stock. When I returned on July 13, 2026, the female supervisor I dealt with refused to exchange the defective iPad. She claimed she could not process the exchange because she was unable to activate the replacement device in the store. I repeatedly explained that I did not need the device activated and that Apple had instructed me only to exchange the defective unit. She refused to acknowledge this, became argumentative and confrontational, and insisted on processing the transaction as a return instead of an exchange. As a result, I left without the replacement product I was entitled to receive. Even worse, the installment agreement remained active on my AT&T account, leaving me financially responsible for a device I no longer possessed. This created unnecessary financial hardship that could have been avoided had store policy been followed. As a customer with a disability, I also left feeling profiled and treated differently. Throughout the interaction, I perceived the supervisor's demeanor, communication, and unwillingness to work toward a reasonable solution as discriminatory. While I cannot know another person's motives, the experience left me feeling that I was not afforded the same level of service and respect that every customer deserves. Consumers should not have to fight for an exchange of a clearly defective product, especially after following Apple's instructions. Instead of resolving the issue, this store created additional financial and administrative problems. I hope Best Buy's corporate leadership reviews this location's customer service practices, return procedures, and management oversight. No customer should leave paying for a product they no longer have because an employee refused to properly process a defective exchange. SHE SHOULD BE FIRED!!!!

My son's MacBook Pro suddenly wouldn't power on, so he stopped by our local Apple Store. He was…read moretold he would need to make an appointment, leave the computer for diagnosis, and that the repair would cost approximately $1,800 and take about 10 business days. We decided to get a second opinion, and thankfully we found Deviceland in Torrance, an Apple Authorized Service Provider. We couldn't be happier with the experience. Sohail thoroughly evaluated the computer and recommended replacing the logic board. In addition, they replaced the battery, display, lid angle sensor, and Touch ID board--all for half of what Apple quoted. Even more impressive, we had the MacBook Pro back in just two business days. The computer is like new and works perfectly. It's rare to find a business that combines technical expertise with such exceptional customer service. No long lines, no runaround--just straightforward, reliable help from people who genuinely care about their customers. We were incredibly relieved to find Deviceland, and they've earned our trust. They'll be our first stop for any future Apple device service or repair needs. Highly recommended!

The guys were Great! solved my. issue quickly! willl definitely recommend to my friends!read more

Always excellent service from the moment I enter the Manhattan Beach store. The staff have the…read moresystem perfected: line up to speak to the store rep. asking what service you need. A staff member is immediately assigned to help. I try to visit on days when it isn't crazy busy, like the weekends, so my experiences are perhaps happier than others. Have had many successful transactions at this store!

I've been to this Apple Store many times, often accompanying my mom to make her Apple product…read morepurchases (3x) and occasionally to get support. They have always been extremely helpful. Last year she bought an iPhone 16 and they were very helpful answering her questions. Last week it was an iPad with the A16 chip. She thought she was only going to check out the new models, but realized that they have the color she wanted and it would be relatively easy to operate. Generally we're able to get help very quickly. Sometimes there are long lines during the holidays with sales. One time, I ordered an iPhone in advance and picked it up here. I didn't even have to set an appointment to pick it up. I just went once I received the notice saying it had arrived. Yes, I had to wait a few minutes because there were lots of people picking things up. But once I got my phone, they were very helpful answering questions while I got acquainted with my new device. They've always been very helpful with their support, being able to gear it to my mom, who is, admittedly, not very technologically savvy. Every person has been very patient with her and we always leave satisfied. It's a bonus that Manhattan Village is a relatively nice mall. The other stores here are decent and there are some nice restaurants. There's even a little artificial grass park with a fountain where you'll see lots of families letting their kids play.

Alex was able to help me get my PC ready for an upgrade to Windows 11. He helped me over the phone…read moreto get everything in order. A real pleasure to work with. Definitely recommended.

My son had a problem with his computer shutting down for no apparent reason. We went to South Bay…read moreGeek and Alex completed diagnostics and found that the paste between the CPU and the motherboard was compromised. He replaced the thermal paste and tested the computer over a period of a few hours. This resolved the problem. Alex is super friendly and professional. I highly recommend him and I will return the next time I have a computer problem. Great service. Thank you.

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

Excellent service! I completely recommend! Great prices, awesome customer service and friendly…read morestaff!

Fantastic business. I would have never, ever gone to this place since I live in Orange County and…read morecome up to the area once every few months for work. But today was that day. I broke my work laptop charging cable, and my old laptop doesn't hold a charge without being plugged in. I NEED a laptop for work. After panicking, I called a couple places which didn't have what I needed. I called C&A and immediately the own was like "yeah I have it, come by and bring the laptop." I drove over, showed them the problem, and was out the door in 5 minutes since I needed to get back to work. They took care of my huge problem in the span of 20 minutes. I really appreciate the help, the speed of service, and the low cost of the item!

Excellent business. Have been a customer since they opened. Reliable, honest and fairly priced. I…read morehave bought iPhones and iPads from Sahith for years and always had a positive experience. None of the tech I have bought have I had issues with. Highly recommend

for anyone who reads this, I am not going to state that the people at the business aren't capable…read moreof fixing your electronics, but this is just a curious case that I feel must be reported, and because of this I am very disappointed and, yes, a bit angry. A few years ago I brought a 2022 MacBook Air to this guy and it had an MDM lock, I purchased it on Facebook for a few hundred, and come to find out I was, yes, scammed, because the laptop was MDM locked. but even though I couldn't figure out the password, I was yet still convinced that because I discovered through intense online digging that I was able to get to some extent access to the computer, in other words, I was convinced that I could bypass this MDM lock, After exhausting my tries I decided I would take it to this shop, Posadas, to see if anyone there might know something. So I bring it there. The guy at the counter, Posada, tells me that theres nothing he can do if it's MDM locked, and I saw that coming anyway. So, I tell him, okay, and I begin to put the laptop back into my backpack when somebody sitting down at the glass counter, on the customer side of the counter, not the employee side, tells me, "let me see it." I hand the guy the laptop. As he's looking at the laptop, I'm checking out the items in the cases, thinking about purchasing a cell phone maybe, or a tablet, something caught my eye. As I'm looking at the products, about maybe two minutes go by and the guy who I handed the laptop to tells me, "hey, I got past it, it's unlocked!" I give him a sideways look and im like "really?, let me see that!" and as im reaching for it Posada says to the guy who unlocked it, "wait, I didn't tell you to do that." and the guy sitting down gave him a look, and handed the laptop to Posada. And I ask Posada if I can see the laptop and he points at the guy who unlocked the laptop and he says "well, this guy just unlocked it for you, and normally I charge 110 dollars for an unlock." I tell Posada "well, this guy, he just offered to do it on a whim, I didn't ask him to, he just asked to see it and I handed it to him, I wasn't even aware that this guy worked here." and Posada says "well, now I can't give you the laptop, this guy just provided a service of mine for you and now you owe me!" and I was very nice about it, but also felt very uncomfortable about it like I was being robbed or something. And I was like "thats not right, I didn't ask the guy to do it can I please have my laptop Posada insisted that I owed him. Then he told me that If I couldn't pay him back in 24 hours that he would end up putting the laptop on his shelf and selling it for his price. I told him "HECK NO! I JUST PAID FOR THAT" I got a little loud and he told me, "IM SORRY, THATS JUST HOW IT GOES!" Long story short, I showed up the next day purposely after Posada ended his shift, and I ended up talking to the taller guy who worked there and I explained to him my situation. Naturally, and I don't blame him, he had to call Posada about it, just to confirm that I wasn't trying to cheapskate him for a MacBook Air for 110 dollars. I heard Posada yelling over the phone, and he looked at me as I could hear Posada yelling at him, and he's looking suspiciously at me. After he hung up the phone, he put out his hand and I reluctantly gave him the 110 dollars. I can't blame the tall guy though, I understood his position on the matter. I have much more respect for that guy. But the moment I paid I lost all respect for Posada. Yeah so this is a very true, unwelcoming story. That guy Posada might be great at fixing things but when it comes to business I'm sorry to say, because I used to like that place, that I believe Posada might be a bit of a bully and a thief. And I say bully very firmly. Not only that, but the guy who bypassed the MDM lock on my laptop, I see him there all the time, but as far as I remember, he was not an employee at that spot, ever. He himself was a cool dude, I could tell that he didn't like how Posada handled that situation that day either. I'm writing about this event years later, and I should've wrote about it then. If anyone has any questions please email me at meyousthem@gmail.com and I will gladly confirm this story. Please consider this, and I really don't like writing bad reviews, especially about a place like this, and for the others who work there. And it was very surprising, extremely surprising that it happened. I just didn't expect that, for as long as I've been doing business with that guy. I am almost debating pressing enter to submit this review, but If I don't do that, then he gets away with something totally unfair, wrong and unfriendly. Someone please correct me if im wrong. I just cannot see it as something that he was in the right about. I believe this is a very important review

Cool shop with every type of switch or plug & adapter you would ever need. Good value and oldy but…read moregoldy shop. Think of a RadioShack run by your geek grandpa who knows way too much about random stuff

Helpful knowledgeable and know their space. If you cannot find it here, you do not need it.read more