Reliable and professional service. Have worked with the team…read morefor many years. I highly recommend them to others.

I had a minor problem with the software on my computer and Jayson, fixed it wile I wated.read more

Joel, Alice, Luis all did a fantastic job, assisting my Grand Daughter and I setting up her new Mac…read moreBook for School. I'm always impressed how kind, considerate and professional all Best Buy and Geek Squad Associates are, high five to Management. The Team we worked with today!

I received a $10 certificate to use and couldn't really find anything online that I needed. I was…read morein the area so stopped into this location to see if there was something I could buy without spending too much. I saw a salesperson in the appliance section who offered some help. I asked if they had any dishwasher or washing machine cleaner, and he said not in the store, but could order it if I wanted. I decided to walk around and saw something to buy in the price range. The store was pretty empty and I didn't have to wait in any lines to check out.

Tuesday: Laptop went black. Work IT spent an hour trying everything but no luck. Two huge filing…read moredeadlines next week. I was screwed. Deviceland was the only authorized Apple servicer that could see me that day. Dropped off the laptop. Went home angry at the world. Wednesday: Got a call from Sohail, the lead tech. He said that the part (a display card) had been ordered but he was unsure when it would arrive because the delivery service was showing only that the label had been created. He confirmed that he was able to back up my files. The following two things he did is why I am so happy: (1) Sohail carefully explained to me - a Luddite - what was damaged and what a replacement part could do to my laptop and (2) if I wanted to keep working on the two documents, he could loan me an external hard drive until my laptop was repaired. Thursday: Picked up the loaner external hard drive. Sohail did not charge me for it. Friday: Got my laptop back before lunch. It's working well! From now on, if I have any issues with any Apple product, I'm taking it to Sohail at Deviceland. No more waiting in line to see which blue T-shirt Apple genius at the Apple Store will help me. Thank you, Sohail!

Unfortunately, my experience with this repair center was far below expectations. My laptop only…read moreneeded a simple keycap replacement. While a few keys were replaced, one key that should have been addressed was completely missed, and two of the installed keycaps were improperly fitted, they weren't seated correctly. When I contacted the technician who performed the service, they dismissed the poorly installed keys as "fine to use" and insisted I trust their years of experience. They also told me to wait for a full keyboard replacement part that hadn't even been confirmed by the manufacturer/Apple. I explained that, regardless of any future replacement, the keys needed to be properly installed now so I could comfortably use my device. Instead of acknowledging the issue, the technician talked over me and continued to rely on their experience as an excuse, which is unacceptable and unprofessional. We eventually agreed, after I rearranged my own schedule, to have the technician return the next business day (this was a home-visit service) to correct their mistakes. Conveniently, they then reported a medical issue and canceled, saying they wouldn't be available until the following week, which also happened to be when they expected to hear back about the unconfirmed keyboard part. Ultimately, I had to contact Apple directly, which turned out to be the better option. Still, this repair center wasted my time and energy with misinformation, incomplete and poorly executed repairs, and an unwillingness to take responsibility. They expected me to wait on their timeline, blamed manufacturer policies and communications, and tried to steer the situation to their own convenience, all while I was left without a properly functioning computer. I do not recommend this repair center for any type of repair. You're better off dealing directly with the manufacturer or finding another service provider.

Always excellent service from the moment I enter the Manhattan Beach store. The staff have the…read moresystem perfected: line up to speak to the store rep. asking what service you need. A staff member is immediately assigned to help. I try to visit on days when it isn't crazy busy, like the weekends, so my experiences are perhaps happier than others. Have had many successful transactions at this store!

I've been to this Apple Store many times, often accompanying my mom to make her Apple product…read morepurchases (3x) and occasionally to get support. They have always been extremely helpful. Last year she bought an iPhone 16 and they were very helpful answering her questions. Last week it was an iPad with the A16 chip. She thought she was only going to check out the new models, but realized that they have the color she wanted and it would be relatively easy to operate. Generally we're able to get help very quickly. Sometimes there are long lines during the holidays with sales. One time, I ordered an iPhone in advance and picked it up here. I didn't even have to set an appointment to pick it up. I just went once I received the notice saying it had arrived. Yes, I had to wait a few minutes because there were lots of people picking things up. But once I got my phone, they were very helpful answering questions while I got acquainted with my new device. They've always been very helpful with their support, being able to gear it to my mom, who is, admittedly, not very technologically savvy. Every person has been very patient with her and we always leave satisfied. It's a bonus that Manhattan Village is a relatively nice mall. The other stores here are decent and there are some nice restaurants. There's even a little artificial grass park with a fountain where you'll see lots of families letting their kids play.

Alex was able to help me get my PC ready for an upgrade to Windows 11. He helped me over the phone…read moreto get everything in order. A real pleasure to work with. Definitely recommended.

My son had a problem with his computer shutting down for no apparent reason. We went to South Bay…read moreGeek and Alex completed diagnostics and found that the paste between the CPU and the motherboard was compromised. He replaced the thermal paste and tested the computer over a period of a few hours. This resolved the problem. Alex is super friendly and professional. I highly recommend him and I will return the next time I have a computer problem. Great service. Thank you.

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

Fantastic service with reasonable prices. They saved all my information off my faulty imac hard…read moredrive. They had to try a few different methods and were intent on succeeding. Very grateful. Have used them in the past as well and have always had a great experience. A++

Excellent service! I completely recommend! Great prices, awesome customer service and friendly…read morestaff!

Everyone is so professional and pleasant. They know their job. They are very reasonable and they…read morewill help you a lot. I recommend them to everyone.! I go to them every time I have a computer issue. I Highly recommend them. You won't be disappointed!

quick and friendly service. had both my iPad and iPhone screens fix there as well as bought an iPad…read morefolder. That was really cute. Highly recommend.

I got recommended to this place from a good friend and I took my iPhone 12 Pro Max here to get…read morefixed got a super great deal $70 and they fixed it within 30 minutes. No need to panic or get a headache just come straight to these guys I will recommend all friends and family from here on out. Last time I went to other places paid at least $200. Very friendly and they won't try to sell you anything else you don't need? Thanks Brandon with 2DayBlinds in Gardena

we had a problem with our PlayStation and I guess it was simpler than we thought and Sally game…read moreshop fixed it and didn't charge us anything. It was a simple fix. Then we wanted a game she didn't have and she ordered it for us in much less expected than we anticipated and she texted us when it was in. She's pleasant easy-going and I won't go anywhere else.

Waited a while to post a review, since I came in for a repair…read more When their initial repair to my PS5 didn't hold after a couple days, I took it back in. They stand by their work and fixed it again, this time with no further issues. They know their stuff, and back up their work. And considering how expensive buying new consoles is becoming, I WILL be going back for any future repairs!