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Shop4Patio - Delray Beach

2.6 (38 reviews)
Open 10:00 am - 6:00 pm

Shop4Patio - Delray Beach Photos

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First fire-pit was the correct color in dark grey; however, it was damaged.

The fire-pit noted on the Amazon website is Dark Grey (the photo on the Amazon Website is also Dark Gray). The original firepit that I ordered was in Dark Grey, however it was damaged. Everything was fine with the color of the original firepit; however, it was severely damaged requiring me to discard it. I requested Shop4Patio to pick up the damaged firepit; however, they refused. Shop4Patio sent me out a second firepit; however, it was the incorrect color. The new firepit was sent to me in Light Grey instead of Dark Grey. The box Ship4Patio delivers the fire-pits in specifically states "Dark Grey", "Light Grey" , and "Brown" on the packaging. The color of the firepit is printed on the packaging. It is written on the box along with the other colors that they carry. I requested that Shop4Patio pick-up the incorrect "Light Grey" fire-pit and deliver the correct one; however, they refused and told me to file a complaint with Amazon. I filed a complaint/return with Amazon; however, they refuse to fix the problem and provide me the correct color fire-pit in Dark Grey I spoke to a service rep at Shop4Patio named Mia as well as another employee on 11/23/24 and was rudely hung up on while explaining my concerns and requesting a replacement in the correct color. There was no regard to my concerns in receiving both a damaged and incorrect item for the second time. Shop4Patio employees lied and dismissed my concerns by saying that there are variations in the color grey. In the e-mail Shop4Patio sent to me, they noted the following: "I wanted to clarify that the fire pit you ordered is indeed gray, as specified on Amazon. Since each fire pit is hand-painted, there may be slight variations in color." - Mia @ Shop4Patio The statement Shop4Patio made is 100% incorrect and NOT true. There is specifically a "Light Grey", "Dark Grey" and "Brown" Fire-pit according to the manufactures packaging. The color description and pictures Shop4Patio has on the Amazon site is NOT accurate. It is a lie that the fire-pits are hand painted causing variations in the grey color. I requested that Shop4Patio correct this matter and deliver me my 70" fire-pit in Dark Grey. I have yet to receive any response on if they will fix the problem.

Charles H.

Purchased an outdoor fire pit and it didn't even make it one year without falling apart. They used a plaster base cement that desolved over the winter. They tried to blame me by saying they emailed me tips to take care of it. A tip is a suggestion not a must do, tip included sealing it. It's sold as an outdoor fire pit. I even spent extra on a natural gas kit. It was covered with the cover that came with it. Very embarrassing when I had friends over and removed cover and saw the delimited cement. See pics

Brian L.

Buyer Beware. Here is a long and honest review. I hope this helps you as you decide if you want to buy an Akoya fire pit table from this company. This review only applies to the Akoya cast fiber concrete fire pit table. I have not purchased any patio furniture so I cannot comment on the quality of their furniture. I ordered from Shop4Patio a 48" rectangular Akoya fire pit table and propane tank holder on June 28, 2020. It shipped really quickly and arrived shortly after ordering. The ordering process and shipping process was very impressive. Unfortunately, less than 1 month of using it, the fire pit had issues. The fire pit would regularly cut off. Customer support was pretty responsive but I was upset that I had to contact them less than 1 month after using this. I emailed them on 7/31/20 and 8/3/20 with issues related to the fire pit turning off. They sent me a new thermocouple and when I went to replace it, I realized the original one was over tightened and had broken off. I replaced it and it worked, but then the problem happened again shortly after. The fire pit just shuts off after a few minutes of use (I cannot attach videos here but I have one showing the problem that I sent to customer service). In September of 2020, I figured I'll convert this to natural gas vs using propane, maybe that would have an impact on the performance. I had a natural gas line installed and ordered the conversion kit and that did seem to help! It was working more regularly, until it wasn't again. Also, kudos to the very fast shipping on the natural gas conversion kit, I received it 2 days after ordering it. It was time to put it away for the season. I live in Chicago. This is a Florida based company. We have very different winters. Fire pit tables are meant for colder weather use. They do a good job outlining all the care and maintenance details and I used the included cover, wrapped the fire pit in a tarp, and tucked it under a patio table and wrapped all of that in a tarp. It was completely sealed away from moisture and snow. I pull the propane tank holder out and this is what I find. It's badly cracked and crumbling. Both on the holder and on the fire pit table, the paint is bubbling and peeling off. It looks awful. This was used less than 3 months before being stored away and I cannot even use it now. I spent over $1,000 on a piece of what is now crumbling concrete junk. I emailed customer care in March, 2021 and there wasn't much they could do. They say these are only warrantied for 90 days. They also say, and I quote from their email: "From the images here, it seems the base of the unit has cracked. Sadly, we have seen cases like this before and have heard from our manufacturer in regard to this. It seems the piece has been exposed to cold temperatures. There are two weather factors which may cause damage on these units. One will be damp weather which may cause for the paint to come loose form the unit. This is because the piece is coated with water based exterior paint." They have seen cases like this before and the manufacturer has informed them about this. Yet they still continue to sell these. I have no doubt, maybe in a Florida winter climate these hold up, but if you live anywhere outside of a warm winter climate, I would hesitate before purchasing. I'm out $1,000 and I need to find a new fire pit table for my patio. I'm so disappointed. Customer service has been pretty good, but they hide behind their policies when it would be a lot easier to just help a customer out. I know they are a small business but if these fiber concrete tables are that delicate, they really shouldn't sell to colder climates. Overall, just a very disappointing experience and I could not be more upset.

Falling apart, cheap plastic ... no help .. stay away Was covered from day one with minimum sun exposure....if anyone have had this problem feel free to contact me at anthonydc10@hotmail.com as I am considering legal action and other actions.. totally unacceptable that the wicker is crumbling after less than 22 months....

18 months
Patrick M.

Save your money. The furniture is junk and cheaply made. Our patio set lasted about 18 months. Paid $800 for the set. See photos. All rusted out.

STRETCHED CHEAP WICKER

SHOP4GARBAGE !!!! Shop here if you want the most worthless patio furniture you can buy !!! This place is PURE GARBAGE !!! The WORTHLESS Akoya set I purchased from Shop4Patio lasted about 15 months !!! It was never in direct sunlight, or any inclement weather, and it STILL went to crap !!! The first thing that went after a few months was the cheap lighter on the fire pit !!! Then, several months after that, the SUPER CHEAP WICKER just stretched out to a point where it was not able to be sat in !!! The cushions are a joke and flatten out, and the zippers easily rip !!! See my attached pictures and hopefully you will conclude that this place sells complete TRASH !!! Speaking of trash, this patio set met it's true destiny as a pile of CRAP in the street on bulk pick up day !!!! You will truly get what you pay for from this joke of a company !!!!

Lisa F.

Recently purchased a beautiful patio set from Shop4patio. Everything from sales to delivery people was 5 star service. The best price about the whole transaction was a price. My husband and I did an extensive research and found Shop4patio to be the best price store around, and they have sets for every pocket from your internet style assembly required to sets that sell for over 10k, and it's almost half price at their store!!! Highly recommend them and we will be back to purchase more furniture

Covered after each use. Should not bubble and peel.

Shop4Patio : I would not purchase from this company EVER . We purchased a Fire table back in September 2019 off Amazon.com. After purchase I went to the Shop4patio site to get all relevant info. I see that the same table is $300 Cheaper direct from them instead of them through Amazon. I called to see whatbthat was all about. They basically told me tough luck. Flag number one. But I had already paid in full tried to go through Amazon to see what they could do. Nothing. Table gets delivered we love it. Use it about 5 times then cover with supplied weather cover and store it. 5 months later we pull it out during this Pandemic to chill in the back yard. The top of it is peeled like a Banana. How can this be. Covered and stored properly. Less than a yr in one of New Englands most mild winters. Emailed shop4patio. Their response. You can scrape the top and paint it. After I sent pics they responded that I can purchase another one at a discount. I shit you not. New name should be Shop-4-Shit-patios

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3 years ago

Chaise frame broke after 2 months and company is refusing to cover it!!!! Horrible customer service!!!!

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3 years ago

Friendly, helpful and not pushy with sales. Explained everything I needed to know about the Sony.

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Ask the Community - Shop4Patio - Delray Beach

Review Highlights - Shop4Patio - Delray Beach

They do offer replacement cushion covers when/if your cushions fade/mold for around $20 ea, she said.

Mentioned in 2 reviews

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Shop4Patio - Delray Beach - outdoorfurniture - Updated May 2026

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