We've had several stoves/fireplaces installed by Northern Lights and they have all been wonderful…read moreexperiences. Friendly and helpful staff at the store and the installers have all been great guys and very knowledgeable. They go out of their way to ensure a super professional installation. Excellent customer service on the back end as well. Will be a customer for life.

Terrible customer service. I recently moved to the area and needed my pellet stove cleaned and…read moreserviced. 2 of them came to clean it and I asked for them to show me how it works. I was told to read the manual and watch the dvd. I thought that was odd as I was paying for a service and they were already here. A month later I fired it up (beginning of October) and immediately noticed a issue with the blower. I called and was told 4-6 weeks or longer. At 6 weeks I called to check in and was told they would call me back to make a appointment. I waited a few more weeks and still no call back. I called them back at 10 weeks and was told they still can't give me a date as to when they can come. At this point I called another company and they were here within a few days. The tech from the other company said whoever cleaned it did a lousy job, hah. He replaced the blower and cleaned it again, even though I never used it besides that one time!Still no call back from northern lights and it's been 12+ weeks in the middle of winter! DO NOT RECOMMEND.

I cannot praise this business enough, they were by far the easiest and most professional…read morecontractors I have ever used. Always on time and they worked fast and kept everything clean throughout the process. they did the whole house and we couldn't be happier with the end result.

Their two-man crew showed up almost four hours late, acting overly familiar with a lame excuse…read moreabout a long line at the distributor's warehouse. They'd taken my deposit money two weeks earlier; they should have placed an order well in advance. It left me with the impression that they weren't very professional.

Dons did a chimney liner for me. They were reasonably priced, professional and courteous every step…read moreof the way. Nothing but good things to say about the crew that did the install. They were on time, respectful and showed great workmanship. Will absolutely use Dons again in the future and highly recommend.

Don's installed chimney liners and did some other work to my chimney. They had great communication…read morethroughout the process. Gave me an accurate estimate of what the cost would be. Hunter and the other guys were great. I would definitely recommend using them!

Almost completed so happy with this product! Great quality and very reasonably priced hopefully the…read morerest goes up as well as this side did

Amazingly done. Nice job. Called Eric...asked to price a project....he took a look and gave me a…read moreprice and lived up to the price, the time limit and the quality was better than I expected. It's so hard to find a contractor to LISTEN and that does work that he says he can do. Eric did all that and more. He asked me on any difficulties or changes..made sure I knew what was going on at all times. He LISTENED. NICE JOB! THANKS GUYS!

We had... let's just call it an "emergency situation" back in August, and not only did Rite Way…read moresend 2 people out the same day, they managed to clean and sanitize a mess we thought was practically uncleanable in just a few hours. They seriously saved our bacon, and went incredibly above and beyond, even taking a treasured stuffed animal to the sink, meticulously hand washing it, and preserving a bit of family history. Wonderful people, reasonable rates, and top notch A+++ service. Thanks again!

I have used this company for 3 years and have always been happy with their work. Hillary and Conner…read moremade my 4 velvet chairs look like brand new. They are professional , friendly, and really talented. You will not go wrong choosing Rite Way .