I had a small tear in a brand new work boot and brought it in to see if they could repair it. They…read morehad me leave it with them, and when I came back to pick it up, it looked amazing you couldn't even tell there had been any damage! When I asked how much I owed, they told me I didn't owe a dollar because all they had to do was glue it. I was honestly so impressed by both their kindness and honesty. It's rare to find a business that puts customer service ahead of making a quick buck. Thank you so, so much! I'll definitely be back and will happily recommend you to anyone who needs shoe repairs.

This was the second time I've gone to Victor's to have them repair my shoes, and the heel I went to…read moreget fixed I wasn't sure they could get done. Attached is the photo; it's a heel with a wrap around strap attached only on the outer side and their craftsman was able to secure it and make both shoes fit perfectly! The job was perfectly in my price range ($30) when I had no clue what the job would have cost in general. I'm just thrilled that I could wear these shoes after having them stored in my closet for two years after buying them off eBay and fretting that I would never be able to wear them!

Took my husband's belt to get repaired and they fixed it on the spot! Great job and excellent…read moreservice. My first time there and I will be back!

!!! DO NOT EVER GO HERE !!! Do not take your items,…read moreespecially higher end items to this business. They simply do a sloppy, reckless job and attempt to place the blame on the customer, calling them liars and stating I was a "bad man" for attempting to right the wrong that was done to my wife's shoes. We dropped off a pair of fairly new Margiela Tabi flats for a simple heal resole and added a small cushion on the inside of the shoe. That was on June 15. We picked up the shoe this Saturday, July 11 and initially was only shown the bottom of the shoe where the work was done. Fine, placed in the bag and took them home. When I got home, I showed my wife and found there had been a stroke of paint or some black material on the right side of the right shoe. We attempted to wipe off with a wipe but was only faintly coming off. I called the shop and the asked I bring it back because they could take care of it right away. I came back, showed the shoe and then proceeded to get verbally harassed by the shop owner and the young guy working on shoes in the back. They first claimed that it was not paint and it was the shoe material that peeled off, but yet they could not explain why the material of the shoe still felt like leather and not felt that was everywhere else around the shoe. I also showed a picture of the shoe when dropped off stating even it was "peeled off or cracked" that wasn't how we dropped the shoe off and yet the shop continued to lie and state they had no explanation but only said it was not their fault or doing. They then attempted to say I placed the paint there and that "it couldn't have been them as they never painted the shoe" I advised it was clearly not on purpose which we weren't stating it was but the shop failed to take any accountability, simply stating they could not explain it nor fix it but refused to take any action to rectify the situation. Lastly, they gave me my money for the service back, which wasn't even the full amount and told me I was a bad man before walking away. My wife called after I left to speak with someone and the shop worked ended up texting her back to argue and attempt to dispute any responsibility. Disgusting place. These are very expensive shoes and the fact they refused to just take any responsibility and instead place the sole blame on my wife and I when we literally had a picture of how they were dropped off is disgusting and I would never give this place another cent or second of my time.

Amazing service! The shoe spray I purchased for my suede shoes worked amazing! Harry was so kind!…read moreThe only shoe repair I will go to. I would highly recommend!

I went there this afternoon to add holes to my five Ferragamo belts -- nine holes total. The…read moreemployee who first helped me was polite and professional, and I was told the job would take about 10-15 minutes, so I decided to stay in the shop and wait. My mistake was not asking for the price upfront because, honestly, I never imagined that adding a few simple holes to belts would turn into one of the most ridiculous service experiences I've had in a long time. A little later, another man walked in, probably the owner. The atmosphere immediately changed. When the work was finished and I asked how much I owed, he casually said "$70." For a second, I genuinely thought I misunderstood him. Seventy dollars for nine holes in leather belts that took less than five minutes total. When I questioned the price, he started giving me explanations about how the belts are expensive, designer items and therefore they have to charge more "in case something goes wrong" and they would supposedly need to replace them. He repeatedly emphasized "$8 per hole," as if this was some highly specialized luxury procedure rather than simply punching a tiny hole through leather. What made the explanation even harder to take seriously is that the work itself was extremely basic. No restoration, no stitching, no custom resizing, no craftsmanship involved beyond a quick hole punch. I literally didn't even finish my chess game while waiting. The entire thing was done almost immediately. I completely understand businesses charging fair prices for skilled labor and quality work. That's not the issue here. The issue is feeling like the price was made up on the spot the moment they realized the belts were Ferragamo. Whether they charge $2 or $14 per hole changes absolutely nothing about the so-called "risk" they were talking about. The whole interaction left a very unpleasant impression. Instead of transparency and straightforward pricing, it felt opportunistic and unnecessarily greedy. Had they simply told me the cost beforehand, I would have walked out immediately and gone elsewhere. I paid because the work was already completed and I didn't want to argue any further, but charging $70 for something this simple is absurd. Completely overpriced, poorly justified, and honestly disappointing. Definitely not recommended.

So glad I found Deluxe Shoe Repair! I took in my son's Jordans because the stitching/glue was…read morecoming apart, and I wasn't sure if they could be saved. Luckily, I came across this place and decided to give it a try and the best decision. Sako was amazing. Super friendly, honest, and took the time to explain what needed to be done. He made the whole process easy and stress-free. Within 24 hours, he texted me that the shoes were ready for pickup, which was impressive. Not only did he double-stitch the areas that were falling apart and make them solid again, but he also cleaned the shoes, which was a really nice touch. They looked great when I picked them up. Fast turnaround, quality work, and great customer service. I'll definitely be coming back here for any future shoe repairs and highly recommend this place to anyone in the area!

I wasn't hoping to end this experience with a bad review.. however the owner Sam reached his limits…read morewhen it to came to the point of verbal abuse. 1. I brought a pair of boots to narrow the shaft and was told it was do able and of course right after mentions his quote of " i am a repair shop not a manufacturer" and charges immediately upfront.. I guess knowingly that if the outcome is bad he can speak to you any way he wants as you are obviously not going to get a refund for his messed up job. Even if you try to explain your dissatisfaction he will NOT listen and verbally attack with bad words in front of his daughter and wife and not take grant it for his messy job. Shame on you! Please do yourself a favor and don't get fooled by the 4.8 reviews on Yelp. This man has zero manners. Below are the pics of how crooked my shaft is and had to ask him to clean his messy glue stains off my shoe. So if you want your shoes ruined it's the perfect spot!

Theee best shoe repair place!! I Have been going here for many years!!!! I just took two pairs of…read moremy shoes to get the heels fixed. It was done beautifully and clean thank you thank you

I wanted to attend a Halloween party and I wanted to make custom shoes. I brought them over to…read morePaul's Shoes to get them altered and customized to attend the event at the Sun King Restaurant. They did a great job on the shoes and I am very happy with the work and service they did. I recommend all to come here for their shoes needs

Exceptional service and great conversation. In a world of big chain stores, it's refreshing and…read moremeaningful to support a local small business with a big personality. I got my house key copied while George and I had a lovely chat. I'll definitely be bringing my shoes here!

George is an expert and quality repairman. It's so rare to come across someone like him these days…read more I have brought him shoes, bags, and watches. If something is too far gone he tells me honestly he cannot fix it. Highly recommend his business!

I brought in two suits and a dress shirt that had tough stains, and they came back looking brand…read morenew. The staff were friendly and professional, pricing was great.

Updating my review to 4 stars…read more I picked up my items today, and I'm pleased to say they look great, as they always have. The tailoring was done exactly as expected, which is consistent with the quality I've come to rely on after being a customer here for many years. The storefront employee was contrite, offered a sincere apology, and provided a full refund for the order. While the refund itself was not the primary issue for me, the principle behind it -- acknowledging the inconvenience and taking responsibility -- meant the most. I truly appreciate the professionalism shown during this follow-up interaction. Based on how this was handled, I am willing to look past what I hope was a one-time issue and continue using their service moving forward. End of update ________________________________________________________________________ I have been a loyal customer of this dry cleaner for many years and have consistently trusted the quality of service--until my most recent experience. Last week, I brought in two pairs of denim. One pair was to be cleaned and used as a tailoring reference for a new pair. I prepaid for the services and was given a written promise date of 2/14 for pickup. When I arrived on the promised date, I was informed that my items were not ready. The employee at the front counter, who appears to be new, simply stated, "Sorry, we don't have your items today. You'll have to come back Monday." There was no acknowledgment of the inconvenience of making a trip on the scheduled date, nor any effort to offer a reasonable accommodation. When I expressed concern, the situation became more disappointing. Instead of taking responsibility for missing the promised date, the employee turned the issue around and said, "You've been coming here for years--when have we ever made a mistake for you?" It felt as though he was using my long-standing loyalty as a way to dismiss the current mistake, rather than valuing it. Being a long-term customer should not be used against someone to minimize a legitimate concern. If anything, it should warrant greater care and professionalism. When I reiterated that I was relying on the written promise date provided to me, he escalated the interaction by raising his voice, speaking over me, and ultimately suggesting that I take my business to another dry cleaner in the future. Mistakes can happen in any business. However, how those mistakes are handled is what defines customer service. Unfortunately, this interaction reflected very poor service, particularly from the new storefront employee. It was surprising and disappointing, especially given my many years as a customer. I will return on Monday to retrieve my items and hope the matter concludes more positively. Depending on that outcome, I may revisit my review. However, the way this situation was handled was not appropriate and not the level of service loyal customers should expect.

Best shoe repair & shine! He Has 30+ years of experience and…read moreis a true craftsman with shoes. Super happy to find out he still in business