When your husband got me Louboutin penny loafers I was honored but not surprised. Imagine my shock…read morewhen only a year later the soles were coming apart. I had driven past this location many times and only heard positive feedback. I was indeed concerned if it was salvageable and was getting ready to ask him to buy me another pair. Voila. Amazing work. They look brand new and perfect. I had attempted to fix myself utilizing glue from amazon, but I can't be an artisan and pretty at the same time and botched my shoes ...sorta like your botched lip injections. Pacific shoe repair cleaned the amazon glue etc. Owners are so kind! Definitely recommend.

Best cobbler ever! The customer service was lovely, and the lady up front was beyond amazing…read more As a first responder, I've been using these boots for the past year both on and off the field, so they were pretty beat up. I didn't expect them to be able to do much.. but when I picked them up, they were honestly unrecognizable. The boots look almost new and I'm so impressed with the attention to detail. The price was very reasonable, I left really happy, and I'll definitely be returning.

So glad I found Deluxe Shoe Repair! I took in my son's Jordans because the stitching/glue was…read morecoming apart, and I wasn't sure if they could be saved. Luckily, I came across this place and decided to give it a try and the best decision. Sako was amazing. Super friendly, honest, and took the time to explain what needed to be done. He made the whole process easy and stress-free. Within 24 hours, he texted me that the shoes were ready for pickup, which was impressive. Not only did he double-stitch the areas that were falling apart and make them solid again, but he also cleaned the shoes, which was a really nice touch. They looked great when I picked them up. Fast turnaround, quality work, and great customer service. I'll definitely be coming back here for any future shoe repairs and highly recommend this place to anyone in the area!

I wasn't hoping to end this experience with a bad review.. however the owner Sam reached his limits…read morewhen it to came to the point of verbal abuse. 1. I brought a pair of boots to narrow the shaft and was told it was do able and of course right after mentions his quote of " i am a repair shop not a manufacturer" and charges immediately upfront.. I guess knowingly that if the outcome is bad he can speak to you any way he wants as you are obviously not going to get a refund for his messed up job. Even if you try to explain your dissatisfaction he will NOT listen and verbally attack with bad words in front of his daughter and wife and not take grant it for his messy job. Shame on you! Please do yourself a favor and don't get fooled by the 4.8 reviews on Yelp. This man has zero manners. Below are the pics of how crooked my shaft is and had to ask him to clean his messy glue stains off my shoe. So if you want your shoes ruined it's the perfect spot!

Oscar is very nice and polite. He goes above and beyond very nice Guy family owned business. Love…read moreit.

Oscar is very professional and friendly with exceptional customer service. After picking up my…read moreboots, payment time came when I tried to pay with card, he said cash only - no problem, I didn't have the full cash needed but he told me to come back with the rest next time, then he said not to worry about it. I assured him I would return with the rest of the cash to pay for the repair when he said "don't worry, you can pay me back next time." If this isn't exceptional customer service, I don't know what is. I will absolutely be returning for future repairs and 100% recommend him for your shoe/boot repair needs. Give this man your business and he will return it tenfold. Well done Oscar.

Came in to adjust sizing on a watch. Great customer service and quick turnaround. You can tell the…read moreman's been in business for many moons.

Been using this guy for decades! Can't beat the service and price. Recently brought in a pair of…read moreKoolaburra boots that did Not hold up at all. They had to be completely reconstructed. Was charged $65 and it was worth every penny.

Amazing service! The shoe spray I purchased for my suede shoes worked amazing! Harry was so kind!…read moreThe only shoe repair I will go to. I would highly recommend!

I went there this afternoon to add holes to my five Ferragamo belts -- nine holes total. The…read moreemployee who first helped me was polite and professional, and I was told the job would take about 10-15 minutes, so I decided to stay in the shop and wait. My mistake was not asking for the price upfront because, honestly, I never imagined that adding a few simple holes to belts would turn into one of the most ridiculous service experiences I've had in a long time. A little later, another man walked in, probably the owner. The atmosphere immediately changed. When the work was finished and I asked how much I owed, he casually said "$70." For a second, I genuinely thought I misunderstood him. Seventy dollars for nine holes in leather belts that took less than five minutes total. When I questioned the price, he started giving me explanations about how the belts are expensive, designer items and therefore they have to charge more "in case something goes wrong" and they would supposedly need to replace them. He repeatedly emphasized "$8 per hole," as if this was some highly specialized luxury procedure rather than simply punching a tiny hole through leather. What made the explanation even harder to take seriously is that the work itself was extremely basic. No restoration, no stitching, no custom resizing, no craftsmanship involved beyond a quick hole punch. I literally didn't even finish my chess game while waiting. The entire thing was done almost immediately. I completely understand businesses charging fair prices for skilled labor and quality work. That's not the issue here. The issue is feeling like the price was made up on the spot the moment they realized the belts were Ferragamo. Whether they charge $2 or $14 per hole changes absolutely nothing about the so-called "risk" they were talking about. The whole interaction left a very unpleasant impression. Instead of transparency and straightforward pricing, it felt opportunistic and unnecessarily greedy. Had they simply told me the cost beforehand, I would have walked out immediately and gone elsewhere. I paid because the work was already completed and I didn't want to argue any further, but charging $70 for something this simple is absurd. Completely overpriced, poorly justified, and honestly disappointing. Definitely not recommended.

Vahe did a wonderful job. I brought in old vintage sandals from South Africa that my girlfriend…read morethrifted awhile back. The sole on both was cracked and the metal base was fully coming out of both shoes (I don't have good before pictures). I had taken them to several different spots and been told they were too damaged to be fixed. However, Vahe took one look at them and said he would try. I just got them back today and they are better than I ever expected (and I expected good things). My girlfriend loves them and feels so pretty in them, perfect timing for summer. I also appreciate Vahe's patience with me as I came in several times to check on their progress. Although it took him a few weeks it was well worth the wait and I love how he took his time to ensure that they were perfect. I will definitely be back when I have other shoes that inevitably fall apart. Thank you Vahe!

Nice guy, but completely inept. I took a pair of shoes to have new heels put on. A couple months…read morelater one of the heels fell off, and I had to have it reattached. No big deal and when I went to pick up the shoes, I asked the guy to keep them another day and clean them up and polish them. That's it. I went in the following day and the shoes were a completely different color, no personality whatsoever. In short, the shoes did not look anything like they looked even when they were new. This guy went out of his way to make them look completely different. Anyway, I would be very careful with this guy.

Took my husband's belt to get repaired and they fixed it on the spot! Great job and excellent…read moreservice. My first time there and I will be back!

!!! DO NOT EVER GO HERE !!! Do not take your items,…read moreespecially higher end items to this business. They simply do a sloppy, reckless job and attempt to place the blame on the customer, calling them liars and stating I was a "bad man" for attempting to right the wrong that was done to my wife's shoes. We dropped off a pair of fairly new Margiela Tabi flats for a simple heal resole and added a small cushion on the inside of the shoe. That was on June 15. We picked up the shoe this Saturday, July 11 and initially was only shown the bottom of the shoe where the work was done. Fine, placed in the bag and took them home. When I got home, I showed my wife and found there had been a stroke of paint or some black material on the right side of the right shoe. We attempted to wipe off with a wipe but was only faintly coming off. I called the shop and the asked I bring it back because they could take care of it right away. I came back, showed the shoe and then proceeded to get verbally harassed by the shop owner and the young guy working on shoes in the back. They first claimed that it was not paint and it was the shoe material that peeled off, but yet they could not explain why the material of the shoe still felt like leather and not felt that was everywhere else around the shoe. I also showed a picture of the shoe when dropped off stating even it was "peeled off or cracked" that wasn't how we dropped the shoe off and yet the shop continued to lie and state they had no explanation but only said it was not their fault or doing. They then attempted to say I placed the paint there and that "it couldn't have been them as they never painted the shoe" I advised it was clearly not on purpose which we weren't stating it was but the shop failed to take any accountability, simply stating they could not explain it nor fix it but refused to take any action to rectify the situation. Lastly, they gave me my money for the service back, which wasn't even the full amount and told me I was a bad man before walking away. My wife called after I left to speak with someone and the shop worked ended up texting her back to argue and attempt to dispute any responsibility. Disgusting place. These are very expensive shoes and the fact they refused to just take any responsibility and instead place the sole blame on my wife and I when we literally had a picture of how they were dropped off is disgusting and I would never give this place another cent or second of my time.

Suzy is the best! Highly recommended. Excellent care and quality. Great price too. She also works…read morevery fast. Thank you, Suzy.

It's no coincidence that Suzy has so many outstanding reviews. My experience was excellent from…read morestart to finish. I brought in a brand-new linen blazer that needed to be taken in at the sides, and she did a flawless job. The stitching matched the original construction perfectly, so you would never know it had been altered. She even pressed the blazer for me at no extra charge, which was a thoughtful touch. As a first-time customer, I also got to spin the prize wheel and received a nice discount, which was a fun bonus. What impressed me most was the turnaround time. Even though I told her I wasn't in any rush, the alterations were completed much sooner than I expected. Professional, skilled, friendly, and efficient. I wouldn't hesitate to recommend Suzy to anyone looking for high-quality alterations. I'll definitely be back.