1. Pacific Shoe Repair

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Glendale, CA

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Pacific Shoe Repair

4.7 (294 reviews)
Closed • 8:30 am - 5:00 pm

Services - Pacific Shoe Repair

Shoe cleaning

Shoe repair

Shoe resoling

Pacific Shoe Repair Photos

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Recommended Reviews - Pacific Shoe Repair

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Reviews With Photos

Heels
Claire D.

Best shoe repair! A year ago I took my Maison Margiela tabi ballet flats here to have a protective sole added. They did them so quickly and finished them before Christmas! I was so thankful. I also got the same shoes cleaned a few days ago, as well as a second-hand pair of Manolo Bloniks to have the heels fixed and add a protective sole. They once again did an amazing job! This is the only shoe repair I will ever go to. Highly recommend.

Leather vintage coach bag restoration
Carl C.

100% recommend. Nora at the counter is so nice. The leather service they do is always top notch. And the price is fair! Great local spot!

Pink stain after their cleaning. Didn't clean insoles/ footbed.

I had a terrible experience at this store. They gave me a price upfront ($30) and they increased the price to $35 without any explanation. On top of that, one part of my sneakers had a pink spot after their cleaning. Also, they didn't clean insole/ footbed of my sneakers saying because that was a separate service which they should have mentioned when I dropped off my shoes. When I pointed out those 3 issues very nicely and calmly, instead of trying to help or fix the problem, the guy at the counter yelled at me and didn't want to hear me out. Completely unprofessional and unacceptable customer service. Based on the reviews the same issues happened to other customers. Save your money and go somewhere that does quality work.

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4 months ago

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7 months ago

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6 months ago

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1 year ago

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5 months ago

Terrible customer service. Disrespectful to customers they messed up my designer shoes and didn't take the blame on them. Overpriced.

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1 year ago

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11 months ago

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1 year ago

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8 months ago

Great service and very kind people! 10/10 highly recommended! I've taken multiple shoes here and they've always gone above and beyond

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1 year ago

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2 years ago

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2 years ago

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1 year ago

Great customer service and quality work. They restored my ruined coach purse to ' like new'- so happy!

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11 months ago

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5 years ago

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3 years ago

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Ask the Community - Pacific Shoe Repair

Review Highlights - Pacific Shoe Repair

“Both Leo and Nora (sp?) are welcoming, friendly and made me feel like I was visiting grandma for get fresh pie.”

Mentioned in 16 reviews

Read more highlights

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Galleria Shoe Care - Shoes returned back in new condition

Galleria Shoe Care

(153 reviews)

Amazing service! The shoe spray I purchased for my suede shoes worked amazing! Harry was so kind!…read moreThe only shoe repair I will go to. I would highly recommend!

I went there this afternoon to add holes to my five Ferragamo belts -- nine holes total. The…read moreemployee who first helped me was polite and professional, and I was told the job would take about 10-15 minutes, so I decided to stay in the shop and wait. My mistake was not asking for the price upfront because, honestly, I never imagined that adding a few simple holes to belts would turn into one of the most ridiculous service experiences I've had in a long time. A little later, another man walked in, probably the owner. The atmosphere immediately changed. When the work was finished and I asked how much I owed, he casually said "$70." For a second, I genuinely thought I misunderstood him. Seventy dollars for nine holes in leather belts that took less than five minutes total. When I questioned the price, he started giving me explanations about how the belts are expensive, designer items and therefore they have to charge more "in case something goes wrong" and they would supposedly need to replace them. He repeatedly emphasized "$8 per hole," as if this was some highly specialized luxury procedure rather than simply punching a tiny hole through leather. What made the explanation even harder to take seriously is that the work itself was extremely basic. No restoration, no stitching, no custom resizing, no craftsmanship involved beyond a quick hole punch. I literally didn't even finish my chess game while waiting. The entire thing was done almost immediately. I completely understand businesses charging fair prices for skilled labor and quality work. That's not the issue here. The issue is feeling like the price was made up on the spot the moment they realized the belts were Ferragamo. Whether they charge $2 or $14 per hole changes absolutely nothing about the so-called "risk" they were talking about. The whole interaction left a very unpleasant impression. Instead of transparency and straightforward pricing, it felt opportunistic and unnecessarily greedy. Had they simply told me the cost beforehand, I would have walked out immediately and gone elsewhere. I paid because the work was already completed and I didn't want to argue any further, but charging $70 for something this simple is absurd. Completely overpriced, poorly justified, and honestly disappointing. Definitely not recommended.

Pacific Shoe Repair - shoerepair - Updated November 2026

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