When your husband got me Louboutin penny loafers I was honored but not surprised. Imagine my shock when only a year later the soles were coming apart. I had driven past this location many times and only heard positive feedback. I was indeed concerned if it was salvageable and was getting ready to ask him to buy me another pair. Voila. Amazing work. They look brand new and perfect. I had attempted to fix myself utilizing glue from amazon, but I can't be an artisan and pretty at the same time and botched my shoes ...sorta like your botched lip injections. Pacific shoe repair cleaned the amazon glue etc. Owners are so kind! Definitely recommend. read more

Pacific Shoe Repair - Soles fixed. My DIY glue project cleaned. 10/10 service. - Shoe Repair Near Me - Glendale, California

Best cobbler ever! The customer service was lovely, and the lady up front was beyond amazing. As a first responder, I've been using these boots for the past year both on and off the field, so they were pretty beat up. I didn't expect them to be able to do much.. but when I picked them up, they were honestly unrecognizable. The boots look almost new and I'm so impressed with the attention to detail. The price was very reasonable, I left really happy, and I'll definitely be returning. read more

Pacific Shoe Repair - Danners - Shoe Repair Near Me - Glendale, California

They did a great job (new heels)on my sandals and I can wear them again! Very nice and friendly customer service. read more

They fixed two pairs of shoes for me and did a beautiful job and also they were done a day earlier than they said so I was happy about that. Thanks! read more

I've taken shoes and handbags for repair and I've had a great experience each time. The repairs on my vintage designer handbags have been excellent and the price is reasonable. Each time I've had a repair done I've been given an explanation of what would be done and a clear answer to all my questions. Excellent all around, couldn't recommend them more!!! read more

Leo and Laura are absolutely amazing. They provide exceptional service. I was in the area getting a coffee on my way to a very important meeting and lost the cap to my heel. They were just down the street and I popped in to see if they could help me out. Not only did they go above and beyond, but they fixed my shoe super fast. read more

Love coming here. Have dropped off shoes multiple times and each time they have some a wonderful job. They're a joy to speak to and interactions have always been more than stellar. read more

Wonderful service and friendly staff! Always professional and helpful. I have no hesitation taking my more expensive items there as I know it will be in good hands. Highly recommend! read more

The best shoe repair place in Glendale! The owners are very nice, especially the wife. Her customer service is excellent. The owner is a professional and honest person . I trusted him with my expensive shoes and he did an excellent job. He did not even charge for an extra work. He made holes on my dad's belt and did not even charge for it. He stretched my shoes for the second time and did not charge me for it. You won't get such a service anywhere else. I recommend him to all my friends, family, and acquaintances. Thank you! read more

These guys are terrible! went here for an estimate and they didn't even check my shoes and told me that's it's unrepairable right off the batt! Went went next-door and they repaired it in five minutes! Terrible business read more

Best shoe repair! A year ago I took my Maison Margiela tabi ballet flats here to have a protective sole added. They did them so quickly and finished them before Christmas! I was so thankful. I also got the same shoes cleaned a few days ago, as well as a second-hand pair of Manolo Bloniks to have the heels fixed and add a protective sole. They once again did an amazing job! This is the only shoe repair I will ever go to. Highly recommend. read more

Pacific Shoe Repair - Heels - Shoe Repair Near Me - Glendale, California

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100% recommend. Nora at the counter is so nice. The leather service they do is always top notch. And the price is fair! Great local spot! read more

Pacific Shoe Repair - Leather vintage coach bag restoration - Shoe Repair Near Me - Glendale, California

Love coming here. Very friendly service, convenient location, and great prices--highly recommended! I've been coming to Pacific Shoe Repair for several years now and continue to come back because it's always a great experience. Their quality is unmatched--whether it's everyday shoes, belts, handbags, or more delicate items that require extra attention to detail. They are true master craftsmen, and the work never disappoints. read more

Terrible customer service. Disrespectful to customers they messed up my designer shoes and didn't take the blame on them. Overpriced.

The absolute best service I have ever received when it comes to shoe repairs. They are like my little heel fairies. Same day repairs and reasonably priced. I love them and the amazing customer service. read more

I had a terrible experience at this store. They gave me a price upfront ($30) and they increased the price to $35 without any explanation. On top of that, one part of my sneakers had a pink spot after their cleaning. Also, they didn't clean insole/ footbed of my sneakers saying because that was a separate service which they should have mentioned when I dropped off my shoes. When I pointed out those 3 issues very nicely and calmly, instead of trying to help or fix the problem, the guy at the counter yelled at me and didn't want to hear me out. Completely unprofessional and unacceptable customer service. Based on the reviews the same issues happened to other customers. Save your money and go somewhere that does quality work. read more

Pacific Shoe Repair - Pink stain after their cleaning. Didn't clean insoles/ footbed. - Shoe Repair Near Me - Glendale, California

Great work! Brought in a pair of shoes (dance shoes) I hadn't worn in years. One heel had come off. Picked them up in 3-4 days (I forget). Better and stronger than new. Great price for great work. And I didn't have to buy a new (and expensive) pair of dance shoes. read more

Very nice people and they REALLY know their trade. The best shoe repair service I have come across in a long time. Pacific Shoe Repair Shop at 1112 N Pacific Ave i, Glendale CA 91202. Phone: 818-241-9486 read more

Great service and very kind people! 10/10 highly recommended! I've taken multiple shoes here and they've always gone above and beyond

Very good customer service and quality work with reasonable prices! Quick turn around time as well. Would highly recommend! read more

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I found a beautiful pair of penny loafers at Goodwill, but the soles were torn up and the heels worn out. I brought them here (since it is close to my work) to get a half-resole. When they were finished, my jaw dropped--they were like totally new shoes. The quality on the resole was excellent, and the uppers were cleaned and dressed up as well! I was not expecting that. Great craftsmanship and great experience overall. I'll be bringing more shoes for sure. read more

Terrible customer service beyond rude , over price tells one price then Change when paying , also must pay in advance ! read more

I've come here twice to have my tall boots altered. I have very small calves and this place always does an excellent job. I'm super picky about quality. My profession is in quality management for products. So I notice every flaw in everything. This man's experience is impressive. I would have never guessed my boots were altered. I had 2" in the width removed and the boots look like they were bought that way. My boots were also a bit of a challenge. They did not have side zippers. They were pull on suede boots. So he had to really go in there like a surgeon to remove the excess and then stitch it back to the way it was. You could never tell they were altered. Very beautiful workmanship. I can wear boots again!! Thank you!! read more

Great customer service and quality work. They restored my ruined coach purse to ' like new'- so happy!

I stopped into this cute, clean little shoe repair place with a brand new pair of slingback heels that I felt were too loose. The lady at the counter took the time to show me that all I had to do was tighten the buckle in the front of the shoe and the back straps tightened right up. Although I love shoes I'd never have guessed that was the issue and I greatly appreciated her time and honesty. She could have charged me for her time or told me it was something else, but she was so up front and patient I felt compelled to leave a review. My family will definitely be back for all our shoe needs! read more

After a lot of research, I went here to have a pair of too-small designer heels stretched and to have a water stain removed on a Louis Vuitton bag. They did a flawless job, finished both in only a few days, and were very affordable. Stay away from the places with awful reviews, just go to Glendale and trust these lovely people with your luxury goods. I will definitely be back. read more

The best shoe spot around. Nora is fantastic and very knowledgeable of what is going to work for your solution! I came here to get sole protectors put on two pairs of my Margiela tabi shoes. They did a fantastic job and took very good attention to detail with the split toe on the soles. Would recommend to all my fashion girlies out there who need help to keep their nice shoes long lasting. Nora is so sweet. read more

Best quality ever seen, so happy with their service and quality, Ive been their customer for many years and they always have fair prices. Also they are polite and great people. Highly recommend . read more

When my local shoe repair spot went out of business, I was at a loss. It's really hard when a local business you've depended on for years disappears without a trace. Yelp to the rescue. I found Pacific Shoe Repair nearby and based on Katie B's review, decided to give them a try. Good thing, cause they're even better than my old shoe repair shop. I first tested them out on an old handbag to which I was sentimentally attached. They did a fabulous job restoring a well-worn and much abused leather designer handbag that had carried me through my child-raising years. (Fellow moms, you know what I mean by "handbag abuse.") They've also restored the heels on my boots with excellent results. I would trust them with any type of leather or shoe repair whatsoever. If you're in the Glendale, Montrose or Burbank area, this is the place to go. Service is prompt at the moment (two days turnaround during pandemic times.) Free parking on the street and prices are reasonable indeed. This is one small business that I intend to keep supporting. read more

I walked in last week hoping my purse backpack can be brought back to life! The lady was super kind and sweet. She was calling me cute pet names. Personally, I love when they call me sweetie and dear. It makes me feel more speeecial. *hairflip* hahaha. She took my bag and saw the damage. I got bad news. I was so sad. She said she would speak to her husband and see if there was another way. She came back. I was waiting for more bad news. But no! She told me another way they would be able to fix it! Now my stomach was still uneasy waiting for the price. I literally started dancing and cheering from happiness. I told her that was great! She can take it and take her time with it. She told me it would take 10 business days because they are pretty busy. Let me tell you.... They are incredible! Not only was she kind and willing to try to find a way to help me out. Not only was the price so affordable!! They had a quick turn around. They not take 10 days, it took 4!! Most definitely coming back for any other emergency! read more

Pacific Shoe Repair - Outside. Entrance! - Shoe Repair Near Me - Glendale, California

Wow!!!! I will definitely be coming back to this amazing establishment. As soon as we walked in we were greeted by the sweetest lady in the front. She was very professional and knew exactly what needed to be done. She was very informative with the process and how the shoe would be repaired. I had paid a lot of money for these shoes and out of 3 different shoe repair stores I had taken them to Pacific Shoe repair was the only place to fix the issue. Highly recommend! read more

Incredible staff with amazing work & so honest. The pricing is incredibly fair and the timing and repairs are top notch. Got a belt, purse & shoe repaired. Can't say enough about them. A must use read more

Came in to get my suede loafers cleaned and get my leather watch repaired - everything was amazing and the service was great. Love the owners and will definitely be coming back read more

I brought in a heavy nylon belt that needed to be disassembled, resized, and reassembled. I thought it was going to be difficult to do; but Pacific Shoe Repair completed it in no time at all with excellent quality, and for a very reasonable price. I've now found a new place to take my repair needs to! read more

Amazing place. High quality repair of shoes and bags. The owner is very friendly and explains to details what he can do with the bag. Highly recommend this place read more

Truly exceeded all expectations! I brought in two pairs of leather boots that needed to be stretched (I have wide calves). They told me that they couldn't be stretched because each had elastic components. However, they came up with a plan to sew in strips of matching fabric along the zippers to widen them. I didn't know what to expect, but trusted in their experience, and I'm glad I did! I am truly astonished by the quality of craftsmanship in seamlessly integrating the strips of fabric into each boot. Given the effort involved, the price was reasonable. I am so excited to wear these now! read more

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Wonderful customer service, friendly and knowledgeable staff. Anytime we take our shoes for repair, they do an amazing job and get it done quickly and efficiently. Always leave satisfied. We've been customers for years and have recommended many family members as well. Highly recommend! read more

Came in today to get a belt shortened, luckily it was reversible so I was in and out of there in 5 minutes! They could've charged me triple and I would've paid, really happy with the service I got! Wife at the counter was very sweet and helpful, I'll definitely be going to them again my belt looks perfect :) always nice to support local businesses read more

Really not happy with what they did. They ruined my shoes with sloppy work. Look at these photos of how they warped and wrinkled and mangled the material around the heel replacement which was what my request was. I had the same service done on an identical pair of shoes with a different place and they did not alter the surrounding material in any way. read more

Levon was so helpful and went above and beyond. I asked for a simple shining for my boots but he went out of his way to fix my soles. He said the shine wouldn't be as nice if he didn't fix the sole and did it for free. Amazing service read more