Although in general I find Clarks quite pricey, I think you tend to get what you pay for and their…read moresale shoes are often more affordable so tend to wait until after xmas/summer when the last seasons shoes are marked down, before venturing in! In the past I have bought pairs of school shoes for less than £10 and they are always great quality. their shoes are always very hardwearing and comfortable shoes, even on kids who are heavy on their feet. There are often queues of people waiting to have their feet measured, but if you don't visit during peaktimes (weekends and school holidays) it is often quite quiet and you are served fairly quickly. The staff are very friendly, helpful and good with the kids. I have often had shoes ordered from their warehouse if they haven't had a particular design in my size or width. They also cater for a wide selection of sizes so there should be something for everyone!

Clarkes is a great shoe shop that has been around forever. The shoes available are quite pricey but…read morethe quality is the best. I always buy school shoes for my kids in the September and they last quite a while. If you can manage to get to the sales in the summer and after christmas you tend to get the shoes for half price or less, at these times, beware that there is always queues but a ticket systems is available so you take your turn. It is definately the best place to get you feet measured as an accurate machine does it for you. A nice store with friendly pleasant staff who are very helpful and patient with small children.

Thsi shoes shop is great. It has a good choice of shoes, boots and slippers as well as bags. This…read moreshop always has alot of sizes instock and you can usually get what you want, straight away. The staff are very helpful and a patient when you have small children.

Been getting me school shoes here since I as a little 'un. Didn't get much there after school but…read moreit's a half decent shoe shops.

I'll never know why one town centre needs nearly as many Flossy shops as it does Greggs. This one's…read morealright if you want some Flossy's I suppose.

Eleven is a designer clothes shop…read more They have recently bought the rights to sell Stone Island, this means they are the only shop in Sunderland with Stone Island Apparel. They also sell Hugo Boss, Ralph Lauren and Fred Perry. The store is very spacious and has 2 floors. The building is very big and old with hard wood flooring, there are a lot of old cult pictures and merchandise decorated around the store.

Eleven is a premium clothing retailer which specializes in selling high end clothing. Many of the…read moredesigner labels Eleven sell are well known for their quality including Hugo Boss, Ralph Lauren and Stone Island. Although the items Eleven sell are undeniable quality the same can not be said for the lethargic customer service, their depleted stock levels and their online presence. On numerous occasions I have browsed their website, viewed an item I would like to purchase (with the website clearly stating the availability of the item including different sizes), only to find upon arrival to the physical store that they have sold out of the item, even though the website states the item is in stock. For example I wished to purchase a Paul Smith jumper, the website said the jumper was available in small, medium, large and extra large, however when I entered the tangible store Eleven only had medium in stock. I do question whether the relevant clothing is actually available in Eleven or just a marketing ploy to attract customers to buy other related items. Another issue I had was with the websites misrepresentation of their opening times. The website states the opening times as 9 - 5:30 Monday to Saturday. However based on past experience the shop does not open until 9:30, what poor service. In conclusion to this review I would recommend not using their online presence as an indicator on their stock levels/opening times, rather to phone the shop directly to make enquiries. For any potential customers interested in the world of designer labels purchase from reputable stores such as House of Fraser. Thank you for anyone who has taken the time to read this review.