Thsi shoes shop is great. It has a good choice of shoes, boots and slippers as well as bags. This…read moreshop always has alot of sizes instock and you can usually get what you want, straight away. The staff are very helpful and a patient when you have small children.

Been getting me school shoes here since I as a little 'un. Didn't get much there after school but…read moreit's a half decent shoe shops.

I'll never know why one town centre needs nearly as many Flossy shops as it does Greggs. This one's…read morealright if you want some Flossy's I suppose.

Shoe Zone is a chain of high street stores which sell discounted shoes and bags for all the family…read more I have found that the quality of their shoes is rather hit-and-miss. However the average price per pair is around £7 so you can't really grumble! They cater for ladies size 3-9 -- I find that they are in the minority of value shoe shops which sell size 9 shoes at affordable prices so they definitely get my approval. I find that in general the sizing is quite small, however, some styles do run large and when I do find a size 9 that fits, I buy a few pairs. Their sales are also pretty good - after xmas I have found some great sub-£10 boots in my size, as well as flat pumps for as little as £3 per pair. They also have some branded mens shoes at a fraction of what they cost in catalogues and sports shops. All in all the quality is not outstanding but if you are looking for a cheap pair of stylish shoes for a night out or casual shoes for work, then I definitely recommend Shoe Zone.

I think that this store is perfect for someone wanting a generic black pair of work shoes, or a…read morecheap pair of trainers for the gym, other than that there is not much on offer. My sister gets school shoes from here, because she will go through many pairs in a year and they are cheap. I bought a pair of trainers from here for the gym as I was only going to wear them once a week. I tend not to shop here regularly, because they don't really have any pretty shows. So to summarise, great prices, not so great variety, but great for the basics.

Eleven is a designer clothes shop…read more They have recently bought the rights to sell Stone Island, this means they are the only shop in Sunderland with Stone Island Apparel. They also sell Hugo Boss, Ralph Lauren and Fred Perry. The store is very spacious and has 2 floors. The building is very big and old with hard wood flooring, there are a lot of old cult pictures and merchandise decorated around the store.

Eleven is a premium clothing retailer which specializes in selling high end clothing. Many of the…read moredesigner labels Eleven sell are well known for their quality including Hugo Boss, Ralph Lauren and Stone Island. Although the items Eleven sell are undeniable quality the same can not be said for the lethargic customer service, their depleted stock levels and their online presence. On numerous occasions I have browsed their website, viewed an item I would like to purchase (with the website clearly stating the availability of the item including different sizes), only to find upon arrival to the physical store that they have sold out of the item, even though the website states the item is in stock. For example I wished to purchase a Paul Smith jumper, the website said the jumper was available in small, medium, large and extra large, however when I entered the tangible store Eleven only had medium in stock. I do question whether the relevant clothing is actually available in Eleven or just a marketing ploy to attract customers to buy other related items. Another issue I had was with the websites misrepresentation of their opening times. The website states the opening times as 9 - 5:30 Monday to Saturday. However based on past experience the shop does not open until 9:30, what poor service. In conclusion to this review I would recommend not using their online presence as an indicator on their stock levels/opening times, rather to phone the shop directly to make enquiries. For any potential customers interested in the world of designer labels purchase from reputable stores such as House of Fraser. Thank you for anyone who has taken the time to read this review.