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    Shoe Show

    3.5 (2 reviews)
    Open 10:00 am - 9:00 pm

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    Roberts Running and Walking Shop

    Roberts Running and Walking Shop

    4.7(15 reviews)
    42.8 mi
    $$

    I purchased a pair of Hoka shoes and went to Roberts since I had been there before and was very…read morepleased with the personalized service. I was convinced by the sales person that I need a 9.5 even though my last Hoka's were a 9 (he looked it up). I purchased these on 5/29/25 and did not wear the shoes until our first day of vacation on 6/14/25. By the time I returned from shopping that day my feet were raw due to the excessive movement in the shoe as they are too big. I just got back from vacation on 6/22/25 and could not return the shoes before that time as I was out of town. When I called they said there was nothing they could do as far as a return since I was outside the 20 day return policy. Even though I was not in town to return them I asked...no, sorry, that is the policy. I will not be returning to Roberts and am now out of $150 for a pair of shoes that I cannot wear! So much for personalized service. After a 2nd call to Roberts and speaking to the person who sold me the shoes, they agreed to let me return my shoes and order me a new pair. This is the kind of service that will keep me coming back! Thanks for making things right!

    Andrew helped me select a new pair of walking shoes. He was very courteous and helpful. He gave me…read moreseveral different shoes to try and was knowledgeable about the brands and sizing. I believe the expertise that clients receive from their employees is not found in other shoe stores so I will continue to be a loyal customer.

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    Roberts Running and Walking Shop - Just some of Robert's shoes

    Just some of Robert's shoes

    Roberts Running and Walking Shop - Outside

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    Outside

    Robert's Running & Walking

    Robert's Running & Walking

    4.1(9 reviews)
    32.2 mi

    Do t remember the name of the young man who helped us but he was great. We will definitely be…read moreback!

    To start with the fitting process - they wanted to put me back in the same brand shoe that I told…read morethem did not have enough arch support - also suggested an insert. I wanted shoes that fit- not made to fit with an insert. After several shoes that didn't give me the support I needed I had to make the suggestion of going to another brand of shoe. I purchased the shoes but after I got home I decided I really didn't like the color - which color choice was limited to 2 colors at the time of purchase. When returning the shoe I was told there is a 15.00$ restocking fee. This is ridiculous because they will literally just walk to the back room and put them on a shelf. When I asked them to waive this fee I was told the manager wasn't there and it couldn't be done. I was not told about this fee when I purchased the shoes - when I pointed that out I was directed to a small print poster located under the lip of the counter. The only way someone could even see this was to stand 5 feet away. Who stands 5 feet away from the counter when making a purchase? No one that I know. I was then told this fee is in place to protect the store in case someone would find the same shoe at a better price. Well, isn't that how commerce works? Maybe Robert's should be more competitive in their prices. Oh and also was offered a store credit but that was useless as I will never go there again.

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    Robert's Running & Walking

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    Shoe Show - shoes - Updated May 2026

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