I have purchased several pairs of Birks here over the years…read more Summary - Inside of Hanes Mall (Duh) - They never have sales of the shoes I want - Prices appear to be close to list price, though to be fair, it is hard to find Birks on sale. Damn things are the Apple of footwear. - The men's Birkenstock sandal selection is limited, in fact I have had to go elsewhere to find the style and color I wanted - Ladies selection is more complete but for me I am SOL - They will special order for you

On July 19, 2018 we bought our youngest daughter a pair of Birkenstock sandals. She asked for them…read morefor two years, so, for her birthday, we splurged for her. Fast forward to April 13, 2019. One of the small straps broke and needless to say, my daughter was distraught. She had taken great care of these sandals, always careful to never get them wet. We were surprised that this happened since Birkenstock has such a stellar reputation for quality. We really didn't know what to do so we decided to go back to the store to see if there was anything THEY could do, repair or suggest a repair place. We arrived on Sunday, April 28, 2019 and was promptly greeted by the manager named Karen. We explained the situation and she asked us, "Why didn't you buy the leather?" This surprised me and I said I assumed they were leather. She said nope, these straps were synthetic. I explained that we were never told anything was synthetic. HERE COMES THE GREAT PART. The manager gave us full credit for the sandals and we decided right then and there to upgrade to the "real" Birkenstock's and get the leather sandals. Yes, we had to pay the difference BUT this was outstanding customer service and I couldn't be happier. My wife and oldest daughter will be shopping for sandals soon and guess where we will go? That's right baby! BIRKENSTOCKS FEET FIRST AT HANES MALL IN WINSTON. These folks stand behind their product when so many do not. Get your butt here and ask for the manager, Karen. You'll be glad to buy from a place that backs up what they sell.

I've been coming to this Rack Room shoes for years. The employee's have always been super special…read more Plus a lot of the time they run a buy one get one half off special.

My husband got me slippers for Christmas from Rack Room Shoes. Unfortunately they were, ummm... not…read moremy style. (It was the thought that counts, right?) Anyways, I came back here to return/exchange them for new slippers. I was extremely disappointed with their selection. I think I saw 2 pairs of women's slipper and maybe 2 of men's. I then looked around at what else they had. Meh- I didn't find anything that I would even want to buy. I also thought their prices seemed high for what they had. The quality of some of their merchandise looked like "Pay Less"-type They did have some clearance racks which I looked though but nothing caught my eye. I ended up just taking the cash from my returned slippers and will use it elsewhere. On a positive note, the 2 employees that helped me were nice.

I bought a pair of sandals here recently. Along with the obvious, this store also sells various…read moreshoe accessories and supplies, purses/handbags, and candy. Good service, no wait, and easy in and out.

The shoes are probably great, after sale lacking. It would seem that if you take one step out the…read moredoor with the shoes on and then find for some reason on pavement they feel different or not right you are SOL, once you walk out the door the shoes are yours they will not take them back. That is not a company looking for my business, they even said to my mom,"well I could get another shoe for you to try but how do I know you will not walk out the door 20 steps and not like those also." That is just insane, 20 steps out the door on pavement and then you realize your foot keeps slipping out and sorry you now own the shoes they have wear on them is not a company I would recommend or buy from. We had plans on buying another pair for my mom in a few months, but now nope, lost a customer for life with that kind of policy and attitude. There was no care about how my felt, and that no matter what made her change her mind once she walked out the door, just that hey you just might do the same. Really? We are asking SAS corp what their return policy is, and if they reply back with this same type of nonsense then surely I would never buy from them. What if a customer likes how they feel at the store and after wearing in the real world they get a sore, what sorry you are screwed no returns once you walk out the door. Bad return policies are a customer killer no matter how great the product. After going back and forth they did give refund, but the attitude and feeling as if we the customer were wrong is just b.s and I wouldn't ever want to be treated like that again, lost customer, and now spread the word.

I have been using SAS for many years now. They are definitely the most comfortable shoes I have…read moreever worn. Yes, I have tried other brands, but these shoes help my weak knees with additional cushions placed inside the shoes. Years ago, the shoes were not fashionable. Now, they are also fashionable so do not have problem getting them if that is the fashion statement I would like to make.

Lots of shoes to pick from from men, woman and kids. Even have clothing as well. I found out today…read moreI can wear kids shoes since I'm a 7 1/2 in woman! I'm a 7 in kids, which is awesome since of course kids shows are cheaper! Winner to me! Found me a nice pair of new balance for my upcoming trip! They were on sale for 64.99! Service was quick and everyone was super helpful! Fast check out!

Whitney is so sweet and she helped me out so much with an app I neede and very paTibetread more

Great place to get comfortable shoes! Does not have all name brand shoes, but can order most of…read morethem. Offers free foot scans to customers who are interested. The staff was very friendly and knowledgeable on the products they have in store.

I was in there Thursday 3/16 around 7pm to look for jeans. The store was clean, stocked and well…read morelit. I couldn't find my size in the specific cut I was looking for but the staff was extremely helpful, every single one of them! The customer service is outstanding here! You don't get that at too many places anymore.

I agree with Allison & Bridgette. The store is very organized, making it easy to find what you…read moreneed. Unfortunately, for my bank account, Karly and her teammates are too good at their jobs. You can definitely tell they enjoy working there. It's like having several personal shoppers finding outfits for you. They had me try on things I would have never thought would look good on me. That's the nice thing about having them help you rather than a friend because a friend might be more inclined to suggest things they are used to seeing you wear. I get compliments on everything I purchased there. Your age doesn't matter here either, they treat everyone the same. Buckle has a great selection of current styles for Men, Women & kids. They have the best Jeans. Stella mid rise Skinny and bootcut are my favorite. They even offer hemming. Absolutely the best clothes shopping experience I have ever had. Thank you Buckle & Karly.

I was in the market for new dress shoes for a wedding and the holidays. I researched on the…read moreinternet and saw that Clarks had a 15% coupon for online orders. I went to the storefront in New Friendly Center and described my situation to Ethan - lighter brown, very comfortable, and not looking like a sneaker bottom sole. He made excellent customer specific recommendations. When I told Ethan my size, he brought an additional pair a half size smaller, based on his product knowledge. It was the perfect fit! I needed a matching belt and was very happy to hear that a $10 discount applies when you buy shoes. Finally, he honored the 15% discount from the internet. To my fellow Yelpers, and Clarks Management: Ethan is a true professional and I am a promoter of the Clarks brand because of the quality and professional service. Thank you, Marty

After a knee injury, I was in need of supportive, comfortable shoes that I can wear all day for…read morework. A friend recommended Clarks. I was surprised by all the choices and how cute they were. I was greeted by Marybeth when I walked in and she was AWESOME! Friendly, personable, very helpful- I would recommend going there just because of her!