Just to follow up on my one star review regarding my damaged 1080 shoe. My initial review was based…read moreon management not exchanging my shoe in the New Balance Winston Salem store. I reached out to NB Corporate and a week later I heard from a person who is the actual manager, Deanna. She emailed me with an apology and asked me to come to the store to exchange the damaged shoes. I did just that today and was shocked to find out it was not she who turned me away assuming the shoe damage was my doing. Deanna was genuine, and sincerely sorry for the misunderstanding and not optimal customer service from her employee. My damaged shoes were exchanged. So, kudos to Deanna, and to New Balance for doing the right thing. Thank you.

Outstanding service. Kirk helped me last night finding the right shoe for my feet. I had bought a…read morepair in July and they were making me unsteady do to my gait. He had me try on another pair which right off the bat were the shoes for me. Much more comfortable than the other pair. Loved the socks that they use to try on their shoes I bought a pair to wear home. Thank you so much for your kindness and helping me out.

My mother had an injury that now requires specific footwear. She made an appointment with Travis…read morefor some help. Travis spent quality time with her; scanning her feet, explaining the shoes she needs for the brace she has to wear, listening to her ideas for styles, etc. He was knowledgeable, efficient, kind and understanding. The other employees were also welcoming and kind as my mom took laps around the store trying to pick the perfect shoes. Thank you, Fleet Feet & Travis for making an experience she has put off for months more than just bearable but enjoyable! She's very happy with her choice.

I went to Fleet Feet because I knew they did personalized fittings and I wanted shoes that would…read moreprovide the proper fit and support for my feet and gait. I had shopped with Fleet Feet about 10 years ago but they have since upgraded and updated their location and technology. It sounds like it's best to make an appointment, which I did not do, but happily Lucas was available to work with me right away. First we discussed what I was looking for in a shoe and brands/styles that had worked for me in the past. Then I removed my socks and shoes and stood on something resembling a scale but which actually made a 3-D scan of my feet. I then walked across a black mat on the floor several times, which analyzed my gait and whether I had any "hot spots." After these scans Lucas showed me an analysis of the shape of my foot and gait on a tablet. He then used this information and my sock preference (thin, thick or mid) to select try-on socks and a pair of shoes to try on. He used my feedback from the shoes to select other pairs of shoes. He also selected a pair of inserts to address my feet's needs and I tried on the shoes one with the insert and one without, so I could feel the difference. I tried on four pairs of shoes. The first three all felt good but in comparison the last pair just did not feel right and was quickly eliminated. I knew which pair I liked best so I put that on one foot then tried on each of the remaining two to narrow down to my top two, which I decided to purchase. Lucas brought out all colors of both styles so I could select my favorites. I really appreciated his knowledge and patience and am confident I have purchased the best styles of shoes for the health of my feet and body. Recommend!

I've been coming to this Rack Room shoes for years. The employee's have always been super special…read more Plus a lot of the time they run a buy one get one half off special.

My husband got me slippers for Christmas from Rack Room Shoes. Unfortunately they were, ummm... not…read moremy style. (It was the thought that counts, right?) Anyways, I came back here to return/exchange them for new slippers. I was extremely disappointed with their selection. I think I saw 2 pairs of women's slipper and maybe 2 of men's. I then looked around at what else they had. Meh- I didn't find anything that I would even want to buy. I also thought their prices seemed high for what they had. The quality of some of their merchandise looked like "Pay Less"-type They did have some clearance racks which I looked though but nothing caught my eye. I ended up just taking the cash from my returned slippers and will use it elsewhere. On a positive note, the 2 employees that helped me were nice.

I was in the market for new dress shoes for a wedding and the holidays. I researched on the…read moreinternet and saw that Clarks had a 15% coupon for online orders. I went to the storefront in New Friendly Center and described my situation to Ethan - lighter brown, very comfortable, and not looking like a sneaker bottom sole. He made excellent customer specific recommendations. When I told Ethan my size, he brought an additional pair a half size smaller, based on his product knowledge. It was the perfect fit! I needed a matching belt and was very happy to hear that a $10 discount applies when you buy shoes. Finally, he honored the 15% discount from the internet. To my fellow Yelpers, and Clarks Management: Ethan is a true professional and I am a promoter of the Clarks brand because of the quality and professional service. Thank you, Marty

After a knee injury, I was in need of supportive, comfortable shoes that I can wear all day for…read morework. A friend recommended Clarks. I was surprised by all the choices and how cute they were. I was greeted by Marybeth when I walked in and she was AWESOME! Friendly, personable, very helpful- I would recommend going there just because of her!

Let me start off by saying that no one in my family likes going shoe shopping. It's a chore. Today…read morewe had the BEST experience and it's thanks to a lovely young lady named Luz! She helped us figure out sizes and options and made the entire experience the best one we have had in a shoe store to date! They have a wide variety, including narrow and wide widths and can order any style they don't have in stock in the size you and have it delivered right to your house! They also have the super cute croc purses for summertime for the pool/lake/beach and the prices were so much more affordable than the other shoe store near by!

Finish Line is a great shoe company to look for shoes and clothes at. They have excellent choices…read moreof shoes, clothing, and accessories. Also, their associates are very helpful and always make sure you receive the shoes you want. I will definitely shop here more often.

A big name like Finish Line doesn't NEED review but some opinions are necessary for any company…read more This one in particular may not have the greatest selection in the world, but the staff is really helpful when it comes to choosing the right shoe for you. They really do know what they are talking about and even though they are paid on commission they don't tell you lies to get you to buy a more expensive alternative. In some cases employees have actually talked me out of buying a more pricey item.

Autumn was absolutely amazing. She was so insightful and professional. She did an amazing job at…read moremaking me feel comfortable and confident about how bad my feet were. She took the time to go over all the details about my arch and gait. The arches for sell were a little too expensive for my budget but that doesn't negate the fact that Autumn was awesome and thorough with her explanation of the pain in my feet. Maybe one day I'll come back and purchase the package. It would only be because of her though. Thanks for all you did Autumn. You were simply splendid.

Get up off that couch or bed and get down to the Good Feet Store in…read more Greensboro.. N.C. See Autumn, one of the reps. She is the nicest, most thorough and thoughtful reps I've met there. She took care of me from beginning to end. Now I'm not going to front, don't go unless you're willing to invest in being pain free in yr back, yr feet, hey yr whole body. The prices are worth it. I felt the difference in my feet, back in my posture even. Love it I recommend you get on down to the GOOD FEET STORE

The service is always excellent. There was a great variety of clothes to choose from. This is my…read morehusband's go to for clothes that really fit him well.

Allen was the nice gentlemen who helped me out one evening a few moments after closing. My…read moreboyfriend and I needed camping chairs for my son's game on Saturday and ours broke the day before, so we went to DXL to make a purchase of two. However, their systems were down and we couldn't make a purchase BUT Allen was able to call Eric (who was opening Saturday morning) and requested for us to come in early & purchase two chairs w/the awnings. Eric allowed this to happen Saturday morning and even loaded them in my car! What an amazing staff you have! We will def be back!!