Took a Black leather Coach purse in last Tuesday for a new zipper pull, told to come back on…read moreThursday to pick it up. Went back Friday afternoon, they couldnt find it. Asked me to come back later. Went back on Tuesday...not open sat or sunday. Charged me 12.60 for the new pull, didnt put the leather piece back on the pull as asked. My bag was covered in scratches, NOT AT ALL HOW IT WAS WHEN I LEFT IT!! I asked what happened to it, he didnt know, said he didnt do it but tried to sell me a conditioner for $15 to get the scratches out! NO THANK YOU, NOT giving him any more $$$. Time to retire!!! Not sure if it got tossed somewhere and thrown around, why they couldnt find it?? Dont take anything of value there! if i could post pics i would!!

Lenny cares. crushing RT foot in 2000. Dr said I would never…read morewalk with out a limp or pain. order orthotic shoes. took prescription to lenny's. lenny said walking around the store. Suggested making $30. rocker soles for beautiful shoes I could buy at the store. No limp. Thankful

Dan has fixed so many of my shoes that probably could have been tossed, as well as multiple zippers.read more

Dan is a very talented guy. He repairs more leather things than just shoes. I had a nice suede…read morejacket that tore from wear and he repaired the tear and gave it new life. I'm taking in my hiking boots for repair today and also plan to buy a pair of every-day shoes. It's a small business and reminds me of when I was young in my small hometown and visiting a similar shoe store. It's like walking back in time. Good work, good quality. Check it out!

I always hate leaving negative reviews on small businesses but the work done to my boots actually…read moredamaged them more than repair them. The owner seems like a nice gentleman and he was very quick with his work, but the quality was not there on this job. I needed the liner of a very nice pair of boots reattached, and when I picked up my boots the entire footbed now have dry glue on it, the interior of the tongues have glue residue, and there were glue stains on the suede exterior of both boots. If the job was something he was not comfortable with I would have preferred him to not take on the task vs potentially ruining a nice suede boot that I will probably have to send them out and spend significantly more to have the original job re-done as well as attempting to undo the damage that was added. Maybe I caught them on an off day, but I couldn't recommend others here in good conscience after this work.

Amazing. This has probably been the 3rd or 4th shoe repair guy I've been too. He took my dress…read moreshoes and replaced both the heels and the sole, gave me new shoe laces, and polished them up for under $60. He gave me specialized winter soles and I didn't even ask to them!! I took them in on a Friday afternoon, expecting to have them finished sometime mid-next week and he called me Saturday morning and said I could pick them up. After I said I couldn't make it that day, he offered to come in on Sunday (when they were closed) so I could get them for work on Monday. All of this without asking. A true small business owner and craft expert at his trade. I won't be taking my business anywhere else!! The only thing that stinks is that it's cash/check only, but I definitely understand that since its a small business.

Not cheap but excellent craftsmanship. He knows what he is doing. My shoes are better than when I…read morebought them.

Fast, quality repairs. Very pleased. Will use again. I highly recommend this businessread more

They fixed a strap that came off the sole of my water sandals and a hole in the seam of my snow…read moreboots for $20-25 each. Matched the black on my boot perfectly to the patch, can't even see the addition unless you squint. They saved me $60+ on each not having to replace the shoes outright, and both were completed sooner than the estimated 2-week window. Great service and value!

A true gem, with great customer service. Why throw away your favorite shoes when George's can bring…read morethem back to life.

Completely forgot to take a full picture of the store but the staff were super helpful. They have a…read morefoot scanner to help assess your shoe sizing. They had great options and even some amazing deals! There's also shoe care items.

From the owner: The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an…read moreexperience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person--you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe--all day, every day. We also offer comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. To learn more about the Ultimate Fit Experience, visit us today!

Walt offers consistently excellent expert service at a reasonable price for the tasks he performs.read more

Like Bayside Tavern, one of the last vestiges of old time Red Wing left in Red Wing. You want to…read morebuy a set of non-current Red Wing boots or need your shoes repaired? This is the place. Great and fast service. I was saddened to learn that Walt's longtime counter person Lauren, had passed away recently. She was over 90 years old, still working every day and had worked at Walt's for over 50 years. She repaired shoes, camera straps and leather jackets for me since I was a teen.