Great service and excellent quality. I'm so glad that I found him. I now have my beloved sandals…read morerepaired for a long life extension.

Great Service Great Prices can't get a better service for shoe repairs! This Professional can make…read moreANY pair of shoes look like "New" again.

Al's Shoe Shop is a wonderful experience. It is worth the visit, find shoes in need of repair and…read morebring them in ! Al's has been in Mount Prospect for years, but recently moved to a new location, the Mt, Prospect Train Station. I dropped off a pair of boots in need of new heels a week ago. When I walked in there were 4 other customers and Larry had us introduce ourselves to one another and after 30 minutes we all were chatting as if we were lifelong friends. Larry is Al's son and they have been in business for decades. There was a wonderful article in the Daily Herald on Feb. 14, 2022 about Larry and the business. I was glad to see he received well deserved recognition for his skill and craft. When I went to pick up by boots, I had my husband come with me, since he is a history buff and has never been in the store. Larry welcomed us and willingly told us the history of his business and pointed out many of the items in the store that are true antiques. Larry is an accomplished flutist, so it is not a surprise if he plays or sings for you, just an added bonus. There are not many shoe repair options, so the price may be higher than what I remember years ago, but the work is very high quality. Visiting the store is taking a step back into time and a truly wonderful and heartwarming experience.

I walked into Al's Shoe Service not expecting what was about to happen!!…read moreexcellent service and excellent entertainment!

The shoe and Luggage repair man is never there. At first I was told it would be repaired in a…read morecouple of days. I will get a call. I called and was informed that he hasn't come in yet. But, he would be in tomorrow. That went on for two weeks. He never made it in. And finally I had enough and picked my bag up. That he almost couldn't find. He said they were extremely busy. But, if he was there to actually do the work. Thing's would be moving. Leave at your own risk

I brought my boots in for new heels. At the time I was told the owner was on vacation but he would…read morebe back that weekend. A little over a week went by when I received a phone call telling me that to replace the heels on my boots (By the way they were half inch boot heels) it would cost me $60, no joke! I told the owner that was half the price of the shoes and he proceeded to tell me that if I wanted them repaired it will also take over two weeks because he has such a back up from being away. why I ask you did you even open the door? Anyway, long story short, I picked up my boots without him repairing and brought them to a local guy in Norridge who only charged me $15 to replace and clean them. Stay away this guy is a rip off!!!

excellent ! great customer service, excellent job the fixed two pairs of my daughter's shoes. very…read morehappy definitely I'll recommend them with my friends. thank you Herbert G.

Woven handbag repair WOW!…read more I really thought that purse was a goner! Excellent craftsmanship still available!!!

In our neighborhood, a lot of old trades are still prominent figures of the community. The butcher…read moreshop where you can get some fresh Italian sausage. The pasta shop where you can bring home some fresh spaghetti, gnocci and ravioli. The tailor, where custom alterations are exquisite. And then there's Benny, the old-school Italian guy who runs his shoe repair shop. He sings in Italian while you wait for him to find your shoes in his eclectic shoe filing system. He will ask that you give a deposit of your choice right there and tell you that he won't charge you a lot, as he wants his customers to leave happy. So a man who is proud of his trade...Wow, now that's just commendable and rare to find these days. For a pair of my beloved boots to have new soles was $25. But I have a feeling he charges what he likes and what type of mood he is in that day. I can't hold that against this man who I picture doing the same thing back in Italy at his tiny shop in the village, as he proudly says to me "Arrivederci" as I exit, with my boots in tow.... Bellisimo!

Old school dude, straight shooter Fixed a purse of mine…read morequickly Decent prices Benny is super nice

Been going here since 1984 when opened in Randhurst, then he moved to Arlington Heights, keepling…read morename so his patrons could find him. The 5 star reviews are his work. He made anything look new, especially jackets, could match any color, smooth any damage & so reasonable. He retired a couple years ago but used to be annoyed people didn't pick up & pay right away as it took up space & easily lost. People should be charged full fee when left & daily storage. The name should be changed to stand on its own.

New owners. I was just quoted $95 for a resole on a $75 pair of shoes. No interest in discussion -…read moreno interest in me bringing in my own soles. This place used to be the best. Sorry to see a change hands.

Cash only accepted here!! Asked for stitching to be repaired on sandals. Paid $10. When I picked…read moreup, he made the repair with glue. I could've done that myself.

Excellent service and great repair job. My boots fit great now. They were so tight before.read more

Gary is awesome! My briefcase gifted to me in 2005 was restored beautifully!! He also repaired…read moreshoes for me. Great service! I'll be back.

Gary did a wonderful job replacing a zipper on my wife's jacket. He color matched it perfectly and…read morethe stitching made it look new from the shop. 10/10 work. Will definitely return for future services

I always pass this place, and I had never though about getting shoes repaired. So of…read morecourse...stitching came undone in my left shoe...I really liked the shoes so I went in to see how much I would have to pay (thus validating me throwing them away.) He looked and said ten bucks. A week later I picked up my shoes. Now I dunno what the last poster went thru...I like to think everone or any place can have a bad day... but when I saw the owner (short Italian guy that reminded you of the typical Italian cobblers in movies, accent and all) I felt oddly comfortable (probably since my dad was from old school Greece) He looked at my shoe and assessed the labor. Looking around at the store he had other shoes (I bought a pair as I tend to bend down and do alot of stuff with computers so I put my shoes thru alot) Picked up a pair that IO am going to start using and see if I like them. I went in there thinking i was going to spend 20 on shoes and left spending 60 on shoes and some cleaning supplies for leather shoes. And as I left there was a lady customer coming in asking about her boots and he had promptly brought them up as if he knew she was coming. The one pic I took cause I didnt want to spook the guy. FYI Parking is kinda tight....you have been warned.

The owners of this shop does real great work and I'm sad to see they are no longer at Golf Mill…read moreMall. I hope they open up another shop nearby soon. I've brought a pair of shoes to be dyed in the 80s and have been bringing shoes for repairs.until recently. Great work, reasonable prices. Sad to see you go