excellent ! great customer service, excellent job the fixed two pairs of my daughter's shoes. very…read morehappy definitely I'll recommend them with my friends. thank you Herbert G.

Woven handbag repair WOW!…read more I really thought that purse was a goner! Excellent craftsmanship still available!!!

Old school dude, straight shooter Fixed a purse of mine…read morequickly Decent prices Benny is super nice

I'd been going to Benny's for 40 years, my son and his daughter went to Dirksen together. Last year…read moreI noticed Benny's smile not as bright and he no longer greeted me as Bella, I can't imagine going to anyone else.

The shoe and Luggage repair man is never there. At first I was told it would be repaired in a…read morecouple of days. I will get a call. I called and was informed that he hasn't come in yet. But, he would be in tomorrow. That went on for two weeks. He never made it in. And finally I had enough and picked my bag up. That he almost couldn't find. He said they were extremely busy. But, if he was there to actually do the work. Thing's would be moving. Leave at your own risk

I brought my boots in for new heels. At the time I was told the owner was on vacation but he would…read morebe back that weekend. A little over a week went by when I received a phone call telling me that to replace the heels on my boots (By the way they were half inch boot heels) it would cost me $60, no joke! I told the owner that was half the price of the shoes and he proceeded to tell me that if I wanted them repaired it will also take over two weeks because he has such a back up from being away. why I ask you did you even open the door? Anyway, long story short, I picked up my boots without him repairing and brought them to a local guy in Norridge who only charged me $15 to replace and clean them. Stay away this guy is a rip off!!!

Cash only accepted here!! Asked for stitching to be repaired on sandals. Paid $10. When I picked…read moreup, he made the repair with glue. I could've done that myself.

Excellent service and great repair job. My boots fit great now. They were so tight before.read more

Boris is amazing! First, I called yesterday to find out how late he would be open, considering it…read morewas Christmas Eve. He had actually closed a few minutes before, but said that he would wait there for me. I took my water-damaged Uggs to be cleaned and reshaped and he told me not to waste my money...he told me to go home and blot them with white vinegar. They look almost new! Still waiting to get my bags back, but this guy is seriously old school. He's the real deal.

They did a beautiful job and everything I've given them in just a few days with a very reasonable…read moreprice!

Had my Ugg suede and leather cowboy boots resoled! Beautiful workmanship! I would highly recommend…read moreFix Your Kicks to anybody!

I dropped off my boots to have the calves stretched, but nothing was done. They charged me for the…read moreservice and claimed the boots had been stretched, yet they look and fit exactly the same. Very disappointing and dishonest experience.

My elderly friend needed the battery in their watch replaced. Now where, do I ask, does one get…read moresuch a thing done? I headed to Old Orchard Shoe & Luggage Repair, downstairs, by Nespresso. There I found this spot, untouched by time, and an older man was reading the newspaper, and we chatted, until the other older guy came back from lunch. The battery was replaced lickety-split, good golly, and it was just $20. I have a leather purse that I need one of the snaps replaced, and I may have come here 10 years ago to have a hole punched in a leather belt. I better come back here soon and not wait another 10 years because these guys will have retired. Who knows, maybe they're already retired. No-nonsense good service and a good value.

I felt like Ray is my new best friend. He is personable and kind so I immediately took a liking to…read morehim. First of all, its difficult to find great shoe repair shops and tailors these days. His price was very reasonable to sole my boots. I have been to many places around the city and I am happy that I found someone who charges a reasonable price for solid work. My boots were completed on time as promised! I took a chance that unhappy people leave the worst reviews and I will return to this business and will refer more people to him!! He is a business owner that is worth your respect and support. Please treat him kindly so that he stays in business forever! Ray is one of a kind and a good person. We need our dollars to go to good businesses!

Old school place! Took a leather purse there to get repaired. They did a great job! Reasonable…read morepricing as well. Friendly staff, too !

Mike's Shoe Repair is a true treasure in Evanston. The team has revitalized my favorite shoes,…read moreadded new soles to consignment-store finds, and even worked miracles on handbags needing a fresh color palette. I especially appreciate their honesty--sometimes they'll tell me when a pair is beyond saving, which shows how much they value quality over a quick sale. With wonderful service, heart, and old-world craftsmanship, this shop keeps me coming back again and again.

I'm a first-time customer, and Joseph did a great job fixing three problems with my tall leather…read moreboots: a long crack on both sides, one sole that had dislocated itself from the heel (looking like the heel could've buckled under me at any moment), and your basic wear and tear at the bottom. Old boots/shoes tend to be made better than new ones (materials, construction, inner lining), so it was worth the $54 total for me to fix my boots... and Joseph has made them feel and look as good as new.

This asshole just ruined a brand new $650 belt. It's now fit for an 80lb child. Guy insisted on…read moreshortening it by 7 inches after that was clearly too much. What a waste and aggravation.