I'm a first-time customer, and Joseph did a great job fixing three problems with my tall leather…read moreboots: a long crack on both sides, one sole that had dislocated itself from the heel (looking like the heel could've buckled under me at any moment), and your basic wear and tear at the bottom. Old boots/shoes tend to be made better than new ones (materials, construction, inner lining), so it was worth the $54 total for me to fix my boots... and Joseph has made them feel and look as good as new.

This asshole just ruined a brand new $650 belt. It's now fit for an 80lb child. Guy insisted on…read moreshortening it by 7 inches after that was clearly too much. What a waste and aggravation.

Old school place! Took a leather purse there to get repaired. They did a great job! Reasonable…read morepricing as well. Friendly staff, too !

Mike's Shoe Repair is a true treasure in Evanston. The team has revitalized my favorite shoes,…read moreadded new soles to consignment-store finds, and even worked miracles on handbags needing a fresh color palette. I especially appreciate their honesty--sometimes they'll tell me when a pair is beyond saving, which shows how much they value quality over a quick sale. With wonderful service, heart, and old-world craftsmanship, this shop keeps me coming back again and again.

My son came home from college this past weekend with a broken pull handle on his NEW Samsonite 28"…read moreluggage. After repeated attempts to get in touch with Samsonite, I looked locally, and found John's shoe & luggage repair-so I called, and learned I could drop it the next day, so I did. From the first call, the gentleman had such a wonderful personality, we joked on the phone and shared a laugh, then I went in and both gentleman were just so fun that I wish I needed to see them more often for any reason! They called me after evaluating the issue, got my okay to do the work, and actually remade a part that was missing. The best part-they were able to get it done before I had to get my son back to the airport-that was amazing!! The repair is exactly what was needed, and now the luggage is fully functional-these guy's workmanship matches their personalities-I HIGHLY recommend them for anything you need with shoe or luggage repair, and if you need something else fixed call them...they'll probably be able to do it!!

The shoe and Luggage repair man is never there. At first I was told it would be repaired in a…read morecouple of days. I will get a call. I called and was informed that he hasn't come in yet. But, he would be in tomorrow. That went on for two weeks. He never made it in. And finally I had enough and picked my bag up. That he almost couldn't find. He said they were extremely busy. But, if he was there to actually do the work. Thing's would be moving. Leave at your own risk

excellent ! great customer service, excellent job the fixed two pairs of my daughter's shoes. very…read morehappy definitely I'll recommend them with my friends. thank you Herbert G.

Woven handbag repair WOW!…read more I really thought that purse was a goner! Excellent craftsmanship still available!!!

Chris did a great job cleaning up scuffs on the toe of my cycling shoes that are black. Cleaned up…read morethem so that they looked new. Cash and I believe $10 for the pair. I keep my shoes in general (not just bike shoes) a long time...I'm inclined to bring in shoes when they are looking like they need a refresh better than I can do at home. That way they can at least good until they reach end of life.

Have repaired several shoes here and am amazed at the results. Needed some shoes widened and some…read morescratch marks touched up. Good results for the value. I'm impressed by the talent of the owner. It's hard to find good service these days and someone who cares about what he does.

Boris is amazing! First, I called yesterday to find out how late he would be open, considering it…read morewas Christmas Eve. He had actually closed a few minutes before, but said that he would wait there for me. I took my water-damaged Uggs to be cleaned and reshaped and he told me not to waste my money...he told me to go home and blot them with white vinegar. They look almost new! Still waiting to get my bags back, but this guy is seriously old school. He's the real deal.

They did a beautiful job and everything I've given them in just a few days with a very reasonable…read moreprice!

I had a really beat up leather purse that i didn't think could be saved, but they did a fantastic…read morejob and now its good as new!!

We have been going to Philip's Shoe Clinic for decades, not just for shoe soles and heels, but also…read morefor luggage and even briefcase repairs. It had been six years since my last visit, but I recently returned this past Tuesday. While I was on an overseas vacation, I was in a rush and accidentally caught part of a Ziploc bag in my purse's zipper. The more I tried to fix it, the worse it became. Eventually, I managed to get the zipper almost all the way open, but it remained stuck and would not close for the rest of the trip. Thankfully, the purse had two major compartments with separate zippers, so I was still able to use it. When I got back, I brought the purse to Philip's Shoe Clinic, unsure if it could even be repaired. Oscar came out from the back of the shop to greet me. He was so considerate and did not want to handle my purse with his hands dirty from work, so he did not fully assess the damage at first. Still, he gave me a very reasonable estimate of $14 and said it would be ready in two days. To my delight, the purse was ready on time, and the zipper worked perfectly. Even better, Oscar only charged me $10 instead of $14. I truly appreciated his honesty. We chatted a bit, and I learned that Oscar has been the owner of the shop for the past nine years, although he has worked there since the 1990s. When the previous owner retired, she asked Oscar to take over, and he has been running it ever since. That explains why the high quality of work has never changed. This was not the first time Oscar showed such generosity. On two separate occasions, he did not charge me at all. Once was for punching extra holes in the strap of a crossbody bag so I could shorten it. Another time, about six years ago, a family member got some fabric caught in the zipper of a short jacket and had to take it off like a pullover. Oscar was able to fix it right away while I waited. Oscar is not only skilled but also kind and helpful. I feel so fortunate to have Philip's Shoe Clinic in our neighborhood. I highly recommend it.

Michael and Mary are fantastic! They did such an amazing job with my louboutins they're basically…read morebrand new! I dropped off 4 more pairs for them to work on and I know I'll have more when I return to pick them up. They're the best!

Michael and his wife are a top drawer operation. We have been using them for 25 years. We have…read morereceived excellent service and craftsmanship. Michael takes great pride in his craft he has brought so many lovely old shoes back to life for me. If you care about your shoes, purses, belts, luggage etc. this is where you go on the north shore. They are the best!