This place is great!!! All because of the staff. They always go out of their way to help and make…read moreyou feel very important. It is a true small business that views their business as a way to help their community by providing great customer service to it. The next time I need to get a gift, clothing or shoes, I'm researching on Amazon but I'm buying at Graham's.

My husband is kind of hard to fit/please when getting shoes. We went in expecting a long drawn out…read moreprocess. It was as it turned out great! Lorri the owner waited on us and she was so outstanding! We are older and in our lives we have not had better shoe service. She steamed his shoes to help get them broken in easier. All staff was helpful and cheerful and so great! Hats off to Grahams Boots!

I have been to here on several occasions in the last year but only purchased one pair of boots. Why…read moreyou ask? I have not had a pair of boots Since I left Minnesota. The pair of western boots lasted years of ware and tare but even with lots of care they wont last a life time. While on my quest for boots I found out that I have Narrow heels, left foot one size larger than my right, A very HIGH arch, and a wide toe base so it has been extremely difficult to find boots that fit correctly. When I found TOWN & COUNTRY SHOES I was surprised to find the wide variety and options they had in stock. Every one is friendly and supportive to find the boots or shoes that fit. They even ordered a different sizes for me without additional cost. They have foot ware for adults and children. They have some socks, belts, wallets, and others items.

This is a hidden gem in central Kentucky. Since 1982 this store has provided unique shoe and boot…read moreselections for the entire family. While many driving by may think the store is only a boot store, they are often shocked to see the selection of premium shoe brands inside. Examples include Chaco, Brooks, New Balance, Merrell, Keen, Salomon, Clarks, Naot, SAS, Sperry....just to name a few. Yes...half the store is dedicated to boots and safety footwear. The store has Muck, Carolina, Red Wings, Justin, Ariat, Timberland, etc. Prices are excellent and the choices are many. If you're looking for unique and something not in every mall window, give this place a try.

This is a typical small town sports store. They have just enough items to say they are a store…read more If you are looking for gear, apparel, or shoes and you are in Winchester, then this really is your only option. It was a very well laid out shop. Tucked into a small plaza to the left of Kroger. You really can't miss it. Here you will not find big isles or tons and tons of the same item. You can see all the way across the store. I went here looking for shoes and went home sad. My size wasn't in stock. I'm just glad they are still open. Wish them well.

A decent selection of sports apparel and equipment.read more

The staff at both Morehead locations have always been nice to me. They are always helpful and tell…read moreme about their sales. The prices are reasonable. We don't have a lot of options in this small town so it's nice that i can depend on Shoe Sensation.

Got tired of wearing old worn out shoes and this place came HIGHLY recommended!…read more Got waited on by Andrew and he really knew what he was doing. We discussed what I thought I wanted and he brought out what I thought I wanted and also some shoes he recommended. He was right, I ended up buying what he recommended and after a week, I couldn't be happier! Although I probably could have bought them on line for a little less, the service and his expertise were well worth the price difference - oh yeah, even though my wife wasn't in the market for new shoes, because of his knowledge and patience, she also bought some shoes and she's extremely happy with hers also!

Way too expensive. The employees also act weird, suspiciously as if they know everything is…read moreoverpriced but still have to manipulate you into buying. They will treat you like a product. Selection was diverse enough in spite of that.

What can you say? They sell shoes. Large selection also. Great place to buy kid shoes.read more

If I could give ZERO STARS....I WOULD. I went there today to buy a pair of boots after I had…read morealready been in a accident because somebody backed into my truck and then, the bottom of my boot literally came completely off so there I had to go buy some boots. The two ladies that were working in there were so rude and snotty that you would think that they were trying to be part of the "cool clique" in high school (even though they were both clearly old enough to be my mother!) ..... No greetings when I entered the store, no asking if I need assistance.....I was already having a horrible morning and these two imbeciles were making it that much worse! They giggled and laughed while looking in my direction as I struggled to get a box of boots down , of course offering no assistance. I'm assuming that they were laughing at the fact that I was walking around with the bottom of my boot flapping around BUT I HAD NO CHOICE. After spending nearly $50.00 on some mediocre foot wear, she hands me the bag and says your receipt is in the bag. No thank you, no come again, no f**k you, no kiss my bum, NO NOTHING! FOR CHRISTS SAKE SHOE CARNIVAL, IF YOU DO NOT VALUE THE SOLE REASON THAT YOU CONTINUE TO STAY IN BUSINESS ( YOUR CUSTOMER'S), CLOSE THE DOOR! IF YOU DON'T TRAIN YOUR EMPLOYEES TO HAVE ATLEAST THE MINIMAL AMOUNT OF RESPECT AND PEOPLE SKILLS IN GENERAL....WHY EVEN BOTHER? I WILL CONTINUE POSTING REVIEWS AND CONTACTING WHO I NEED TO CONTACT BECAUSE ABSOLUTELY NO ONE SHOULD FEEL LIKE THEY ARE BEING BELITTLED WHILE GIVING A BUSINESS THEIR HARD EARNED MONEY....NO MA'AM! NOT TODAY! GET IT TOGETHER SHOE CARNIVAL!

I had such a positive experience today. Usually I plan on spending several hours roaming the store…read moreand identifying possible shoes to buy. I entered the store in hopes of finding a shoe really similar to my current Sketchers slip on shoe. The reason I have loved these shoes is they are light weight, slip on, a neutral grey color that goes with many outfits, and most of all COMFORTABLE with a Memory Foam insole. When I entered today I was greeted by a friendly young woman employee. She asked if she could help me and I replied I was looking for a shoe much like what I was wearing. Of course I didn't expect to get much help. Wrong! The employee, I think her name was Stephanie, walked me back to an aisle that had shoes almost identical to mine. Then she said she had another Sketcher shoe she thought I might really like. It looks much more like a traditional walking shoe but it has a step-in feature that is just that. You simply step in and to take it off you just tap the heel with the toe of your other foot. Light weight, check, easy to put on, check, comfortable with memory foam, check, a color and look that goes with many outfits, check! I'm sold. Then I asked the young employee if they had the buy one and get half off the second pair. She was apologetic that they no longer have that deal but asked if I had a smart phone. Yes but I'm not very literate. She took my phone and pulled up a ten dollar off coupon for me to show at checkout. THANKS for being so helpful! You made this shopping trip a true five star experience.

While visiting Frankfort from Baltimore, I found the Shoe Carnival behind my hotel. I was intending…read moreto just take a walk around on a beautiful day, but ended up in the Shoe Carnival. Six pairs of shoes and deep discounts later, I was looking for room in my car to transport these babies home. Exceptional customer service by Micah. She was amazing! So helpful and charming!

i personally love the shoes but they should add more shoes brands like jordans, lebrons, and kd's…read morebecause i wanted a pair of kd6 and they didnt have the brand which hit me hard asso i got some mint green converses but i love the store alot

I took in a pair of expensive boots to be resoled and they were completely ruined. The quality of…read morethe work was poor, it made the boots uncomfortable, and they looked ugly because of the messy craftsmanship. I DO NOT RECOMMEND this business.

I was in town briefly for work, and Don took great care of me on a last minute request to change my…read moreheel pads at the end of his work day. I've had this done a couple other times other places, and never was I so impressed with the care and detail taken. Thank you!!!

Employees argue with customers. Worst customer service and I'm pretty sure it was the manager. When…read morean item is obviously defective and it's the last pair there has to be something you can do instead of acting like it's nothing and talking to your customer like their dumb.

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.