I went here during the clearance sale with the red and yellow tags and was pleasantly surprised by…read morehow many great deals I found! I got everything from yoga straps and home slippers to clothes, all at surprisingly low prices. The staff was nice and friendly, and there was plenty of parking. Definitely worth checking out during their clearance sales!

The store is frequently congested with stacks of totes and rows of large 4 or 5 foot long cardboard…read moreboxes full of inventory that has not been pushed, all obstructing shoppers in a store with extremely narrow aisles. The store is constantly understaffed. No employees to stock the shelves, not enough cashiers. The managers are not doing anything because they're outside smoking or they're hiding in the office. A lot of broken or damaged inventory on the shelves that should never have made it out of the backroom. A lot of items missing price tags, so you will have to have the one cashier ask for someone in the store to find the price when you are checking out, after waiting in line for ten minutes. Then the keyholder on a power trip will come along and make their one associate left miserable by being hostile and condescending in front of everyone before she goes off to cackle around the store like an old witch. This person opens the store every day and acts like it's an offense that anyone else exists in her world. Get rid of her and you'll have more employees, more productivity, and more business. Their furniture keeps getting put on the sales floor damaged, assembled incorrectly, and missing the prices. If you are looking for something they probably have, but is not on the shelf, they won't be able to find it because it either buried in the totes or cardboard bins around the store (10 to 15 cardboard bins, several stacks of totes), or they'll say it's still in the truck and they haven't gotten to it yet because the backroom is backed up, they are too slow and disorganized, and they haven't even finished the previous truck yet Clothes are especially not getting out on time for the season. I have just been told their he hanging person does not get through them fast enough. There may be nice prices on some higher ticket brands, but the selection or sizing is not desirable. Unless the good stuff is "still on the truck until they get to it?" Every day items with better prices are usually poor quality brands that won't last Bad place to shop for men's clothing. Tiny selection, mostly teen sizes. No men's shoes. Toy selection is junk the dollar store wouldn't sell. Guy from the backroom acted like I was placing him under interrogation when I just asked a simple question about something and was told he would know. Turned out he didn't know anything. If something is still in the truck, just shop elsewhere. Guy responsible for backroom had no idea how much is left or how much he gets through, and it looked like an even bigger mess back there. Maybe they can't find people that want to listen to the rap music coming out of his phone. Other than that it's a nice store. And it'll be nicer if they get management that don't perform so poorly and let the store look like this.

Kim does an amazing job, offering her clients a wide variety of women's clothing. A must stop when…read morevisiting Helena!

My wife and I have struggled with needing vastly different mattresses, and never been able to find…read morea mattress that worked for us both long term. Even a Sleep Number bed with separate controls and sides wouldn't work. We were desperate! We came in to Mattress Firm a month or so ago and talked to CJ who was so INCREDIBLY friendly, knowledgeable and helpful is helping us navigate our options in this long standing decade and a half old dilemma. After both of us trying most of the beds in that store that would have fit our needs, we decided to think on it and went home. After procrastinating a month and my wife not happy, we came back yesterday, and had the pleasure of doing business with CJ! We retried all the beds and were seemingly able to come to a great conclusion with duel twin XL beds, each with our own exact back support needs. I also felt that CJ was a really nice man and a great guy to do business with, very professional, and he gave us a great value, so Thank you SO MUCH CJ and Mattress Firm of Helena! I'm sure I'll be back, but Hopefully not TOO SOON!! HAHAHA! I wish I had taken a few pictures.

Review Mattress Firm…read more Mattress Firm 1961 E Custer Ave, Helena, MT 59602, United States Bed Fabric Tears Easily I bought a brand new bed. Soon after the tag and various parts of the bed easily tore. See photos.

I had to shop for new jeans. I was in with my sister and we had a great time. The lady who waited…read moreon us was very very helpful and fun and kind. But, a couple weeks later I had to go back to return something that I knew I wouldn't wear. The returned experience was just as good as the initial buying experience. Even though I'm not Trulia Shopper, I will be back! Thank you to all the Helena Maurice's!

Great inexpensive (but not cheap) clothes. I have half a closet full of their button down shirts…read more Usually I wait for sale times, because the deals? They are awesome.

This is the place you want to go for your wireless needs. We're on vacation and I dropped my phone…read moreand smashed the screen. Elli was extremely knowledgeable and clearly explained my options for repair or replacement. She didn't try to oversell me and I was on my way with an new phone replacement on the way. Thank you!

I upgraded my Samsung Galaxy phone here and switched the old phone to my husband's number…read more Customer service was very good, pleasant and thorough. There was only one rep working and several other customers came in and had to wait a long time for help. A couple people left after a lengthy wait. This place is good but needs more help. I will continue to use this location for my wireless phone needs.

Great deals on furniture, super friendly staff who helped maximize use of discount deals!!read more

This is the most awful store I tried to buy a sofa from them they said the one I wanted was in…read moretransit so I paid for it...2 weeks no sofa so I called them and they informed me they said up to 4 weeks...well that's not true...i asked them several times to just let me buy the floor model...oh no that's against company policy...so I am done...no customer support..i asked the manager several times to give me a date for delivery..wont do it..sooo I'm going tomorrow to get a refund and going to Ashley furniture...never big lots again

The store manager guided us through a process that lead us to our decision without pressure. We…read morewere offered a discounted, discontinued last years model but with no warranty. Weird! Why would you change your warranty just because it was last years? Regardless, we made the purchase. Delivery was easy and schedule was without incident. The first night we woke up to a collapsed side. Upon reporting it a few days later, we expected to hear what most would expect..... we got screwed with a defective mattress with "no warranty". To our surprise Denver fully owned the issue and honored us with not only a replacement BUT With the newest model at that!!! In this day and age what an unbelievable experience! THANK YOU GUYS SO MUCH! Anyone looking for a new mattress most definitely should visit these guys. Helena MT

Great quality mattresses & competitive prices! I went here with very low expectations. I was…read moresurprised to find a good salesman that wasn't pushy at all. Like someone who actually wanted to help me. It was nice. On top of that no cheap Chinese mattresses are sold this company. Dylan Kaiser is a great guy to work with. I'm so happy with my mattress. This place was recommended by several friends in town and now I know why. Thank you Dylan!

Josh was awesome! Bri was as well. I came in needing 4 phone upgrades and he took great care of me…read more Suggested I put my parents on my plan to save them $50 a month so they did that with new phones for them as well! I couldn't have been happier!

Josh H was the best customer service rep I have ever had with the Helena AT&T store. Even though I…read moream no longer an AT&T customer, Josh continually treats me with respect and the utmost professionalism and best customer service experience. I made a mistake when I was completing the customer service survey and couldn't feel more badly about it. Again, Josh is stellar and I recommend his services to anyone that visits the location. Thank you, Josh, for all your help every time I come to the store.