Great service.. I have been with Cricket for over 2 years and never had a issue.. Dillon who works…read morethere is always willing to go the extra mile to get me going after I mess things up..

Not worth it. Store clerks are nice but company has terrible customer service. Everything has to be…read moredone through the call center. Phone crapped out after 10 months. It's under warranty but the only way to get a replacement is to go to a UPS store, have them verify I didn't damage the phone. Send the phone to some central processing center and wait for a new one to arrive...I was calling from the cricket store and the clerk is the one who told me to call about the warranty. Meaning being without a phone for up to a week. Um this is 2018. Phone is for work and only personal phone, plus I'm about to move cross country, so no way is this an option. Store clerk basically says oh well, you want to upgrade? Totally BS.

I walked in and asked to see whos in charge and I got "Charles" at the front counter…read more I told him I was looking to sell or trade my nearly new apple 15 128gb phone and he offered to buy it for an insane lowball amount of $125 and I said no. He then turns his back on me starts walking away and calls me a c*ck sucker! I will never do business with this shop ever again!

My husband and I have worked with Anita for the past four years. She is professional, knowledgeable…read moreand listens to our concerns and answers all our questions. She is also extremely patient . It's always a positive experience working with Anita. J&L Nolan

We actually had an ok experience here with customer service but then I discovered that after…read moresetting up my phone they left a 5 star review for themselves on Google after setting up my phone. Don't trust those thousand one start reviews, super sneaky and not honest business practices.

Josh H was the best customer service rep I have ever had with the Helena AT&T store. Even though I…read moream no longer an AT&T customer, Josh continually treats me with respect and the utmost professionalism and best customer service experience. I made a mistake when I was completing the customer service survey and couldn't feel more badly about it. Again, Josh is stellar and I recommend his services to anyone that visits the location. Thank you, Josh, for all your help every time I come to the store.

Went in multiple times with a friend to try to resolve her problem with her phone. I am with…read moreanother company, but wanted to say how helpful the branch manager was over several days of service. He struggled with the weekend help available to him with the warrenty department, even getting sent to several people before finally getting the approval we needed to get my friends phone taken care of. He even stayed after the store closed waiting on the line for everything to get taken care of. He went above and beyond to help. He was amazing.

Very friendly and helpful. She took the time to log me in and learn how to use my phone.read more

Braydi made the experience very easy. very helpful ordering my new phone and showing all the optionsread more

I came in to the store to purchase a new phone. I had had excellent service in the past. I gave…read moremy budget to the gentleman helping me and said I needed to stay within this range. He said he could help me. He found me a phone and plan for $120 a month. Could I possibly pay $20 more and get unlimited everything to avoid overages. I thought I could make it work. He told me that there were some up front charges and the bill would look bad at first but it would go back to $140 after the first month. It did not. The bill was $220. If I would have known the bill was that expensive I would have said no. He put me in a financial bind for a year.

Zero stars in actuality. Although the people there are kind, to some degree. They are utterly…read moreincompetent with the only ability to take money. They know nothing other than the phrases; "It's broken. I can sell you a new one." and, "I'm sorry but tech support was wrong to send you here." Although Verizon does have good service when everything is working properly, once you have the slightest problem, this place is utterly worthless.

As a local business owner, I first set up my account through a business representative, but all my…read moreongoing dealings have been with the same regular customer service team that everyone else uses in the lobby. What truly stands out is how the staff has always treated me with genuine respect and kindness -- even before they had any idea I had a business account. They handle my home/business needs with the same care and professionalism they give to commercial accounts. That level of consistent, honorable service is rare these days, and it means a lot. I have NEVER had any outages for the life of my time with spectrum. I have had them for a year now. Thank you, Helena Spectrum -- you guys are amazing and truly deserve all the praise. I know you're relatively new to fiber internet in my area, which is exactly what drew me to you in the first place. Yes, there were a few technical growing pains on the infrastructure side, but I refuse to blame the incredible team at the office for things completely outside their control. You've earned a loyal customer. Keep doing what you're doing!

As a new Spectrum customer, I needed in-person help to get my TV, Internet, phone, and Apple Watch…read moregoing. Jeff and Brad to the rescue. They were knowledgeable and kind and went above and beyond the call of duty. I was most grateful for their fabulous customer service.

I'm an ATT customer traveling back to Colorado in October 2018 when my cell experienced problems…read more The local ATT store refused to help. The two Verizon employees helped and got me back in business with some effort and a referral to a cell repair shop. Thanks Traylene and Kaitlynn for your awesomeness!

We stopped in to upgrade 2 of our Iphones. After a little bit of a wait, we got in and the service…read morerep was able to get us exactly what we needed. We placed our order and he even helped us turn on and transfer all of our info from our old phones to the new ones. The clerk was courteous, knowledgeable and respectful. We were also able to get all of the extras too

iPhone shut done and wouldn't turn on. Meka was very helpful and knowledgeable. Very pleasant…read moreexperience. Thank you.

Worst service ever! Went in to upgrade my phone and when I asked for the phone price because those…read moresettings were disabled on all the phones you couldn't see a price anywhere. the store manager told me that the bundle price with the case and the screen protector and the phone was the only price available. Told him I knew that wasn't true because I have been a customer forever and so he proceeded to sell me just the phone didn't set it up didn't make sure it worked didn't do anything took my money handed me the stuff and told me to have a good day. Definitely switching services ASAP

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Butte store today.