Josh was awesome! Bri was as well. I came in needing 4 phone upgrades and he took great care of me…read more Suggested I put my parents on my plan to save them $50 a month so they did that with new phones for them as well! I couldn't have been happier!

Josh H was the best customer service rep I have ever had with the Helena AT&T store. Even though I…read moream no longer an AT&T customer, Josh continually treats me with respect and the utmost professionalism and best customer service experience. I made a mistake when I was completing the customer service survey and couldn't feel more badly about it. Again, Josh is stellar and I recommend his services to anyone that visits the location. Thank you, Josh, for all your help every time I come to the store.

I came in to the store to purchase a new phone. I had had excellent service in the past. I gave…read moremy budget to the gentleman helping me and said I needed to stay within this range. He said he could help me. He found me a phone and plan for $120 a month. Could I possibly pay $20 more and get unlimited everything to avoid overages. I thought I could make it work. He told me that there were some up front charges and the bill would look bad at first but it would go back to $140 after the first month. It did not. The bill was $220. If I would have known the bill was that expensive I would have said no. He put me in a financial bind for a year.

Zero stars in actuality. Although the people there are kind, to some degree. They are utterly…read moreincompetent with the only ability to take money. They know nothing other than the phrases; "It's broken. I can sell you a new one." and, "I'm sorry but tech support was wrong to send you here." Although Verizon does have good service when everything is working properly, once you have the slightest problem, this place is utterly worthless.

This is the only place I know of in Helena where one can buy certain electronics and accessories,…read moreand they do have the standard (read: good) RadioShack selection. Just don't go in expecting help finding what you need; I would absolutely not have been able to find and purchase a replacement adapter for my portable record player if I hadn't already known what I needed and how to locate it. I showed up at RadioShack today with my suitcase-sized player in tow to find the employee on duty embroiled with another customer. No biggie; I knew where to find the dummy plugs and jumped right in. I found four that would more or less fit, and I will say the guy at least came over and helped me try them out further and get the one that had the right internal diameter. He also offered to get the adapter and plug out of their packages so I could try them in store, so points for that. However he did not, as far as I saw, look at the polarity guide on the back of my player to make sure he was attaching the plug to the adapter cord the right way around; when I asked him if we needed to make sure the polarity was right (knowing we did but wanting to let him save face if he'd forgotten), he just mumbled, "sure." I checked it myself and he had done it right, but I have no way of knowing if he actually looked at it or if he just lucked out, it being a fifty-fifty chance. Then he crouched behind the counter, presumably plugging it into the outlet while I tested the player. No go; it started, spun for a second, and stopped again. After a minute or so of me making sure things were right on my end and checking the fit of the plug, he suddenly mumbled an apology about having somehow unplugged it from the outlet. Okay, test again. Spin spin...stop. I kept having to ask if it was still plugged in, since I couldn't see what he was doing and he was apparently unwilling to communicate with me except by mumbling a reluctant answer when asked a direct question. He decided the plug didn't fit right and needed to have a smaller internal diameter, so we went to hunt for another one...by which I mean he looked at a couple packages, then abandoned me to wander five or ten feet away and play with his cell phone while I examined the rest. I found the one that was the next step down, we tried it, and it didn't fit. At that point, I was disappointed but ready to walk out without an adapter -- if they didn't have it, they didn't have it. Tapping the panel over the compartment on my player that houses the speaker and power supply, he asked if I'd ever opened it up. No, I hadn't. He suggested that it might be easier to open it up and replace the connection point for the adapter. "Don't you think it'd be better to just find a plug that actually fits?" I asked. "I guess. If you think so," he mumbled back, as if it were a dumb thing to suggest. Suspecting an ongoing whoops-it-fell-out-of-the-outlet-somehow problem, I asked if there were another outlet where we could test it. He reluctantly showed me to the other end of the counter, where he plugged the adapter in, tested it to prove it was delivering power, and plugged it into the player. I turned the player on and lo and behold, it spun and continued spinning at an even rate even when I cranked it up to 78 rpm. My helper seemed oddly reluctant to sell me the adapter at this point; he kept mumbling about "Well, I guess, if you think it'll work," even as it continued working right in front of him. He eventually rang me up (though not without taking a break to reply to his noisy cell phone, apparently worn out from all the wonderful customer service he'd been delivering), and away I went, $30 poorer and one adapter richer. Back at home, the player's running smoothly and churning out the tunes. Guess it wasn't the plug size, bub.

Best place to go for anything I need that I cant seem to find anywhere else. Although RadioShack…read moremay not always be my first stop, it ALWAYS seems to be my last stop. Lol maybe I need to be taking my own advice and ALWAYS make this my first stop. Sales staff are knowledgeable and always give me the best information. I promise I'll be back!

This is the place you want to go for your wireless needs. We're on vacation and I dropped my phone…read moreand smashed the screen. Elli was extremely knowledgeable and clearly explained my options for repair or replacement. She didn't try to oversell me and I was on my way with an new phone replacement on the way. Thank you!

I upgraded my Samsung Galaxy phone here and switched the old phone to my husband's number…read more Customer service was very good, pleasant and thorough. There was only one rep working and several other customers came in and had to wait a long time for help. A couple people left after a lengthy wait. This place is good but needs more help. I will continue to use this location for my wireless phone needs.

Took my cheap casio watch in to have the battery replaced. I should have asked what the charge…read morewould be before I had him replace it. The charge was $15.00. Walmart has the same watch - NEW - for 15.88. REALLY ? $15.00. Ask before the service is done.

Great service! Made an appointment online and got a discount which is amazing! I had my moms iPad…read moremini fixed for her birthday and it was ready within a day. Will be using batteries plus again

Every experience with T-Mobile has been 5 star! I now have my cell phone and my internet service…read moreconnected exclusively through T-Mobile. Even when there was a misunderstanding the customer service managed to correct the order and make certain the service was exactly as I wanted!

Dariaz M & Austin !!!!! These 2 associates were better than…read moreawesome . We were vacationing here when my granddaughter broke her phone, so this was unplanned and required that her mom deal with it from out of state. Not only were they able to do a better upgrade than we requested, but also for the same price! Then, when we had wrapped up all the data transfers, etc, we weren't able to give them all the codes they needed for a trade in, however they honored it anyway. I was a grateful gramma. They were professional, friendly, took lots of time with us and we walked out very pleased!

Many restroom complaints about this Target on Yelp. I'll add one more. They're too lazy to put…read morepaper towel in proper dispenser so it gets hair and nastiness on it. Been like this for weeks.

I love this store with wonderful employees. Clean with helpful busy staff…read more Have to add