The owner is f××king awesome. They always either have what I want or pretty close to it. The…read moreatmosphere is great aswell. I would and definitely have recommended this place to everyone I know. YOU GUYS ROCK.

Not good. Customer service sucks! Wouldn't return vape even though it had 62% nic. Guy there just…read morerandomly said my wife might have dropped it 17 times even though the vape looks brand new. Drop it on what, carpet? Done with this shop!

I'm temporarily living in a nursing home about ten miles south of Helena, recovering from an…read moreamputation. There are a good lot of people here who are smokers, including me. We're able to buy cigarettes once every two weeks, and we've been giving our business to Smoker Friendly for a few years. We spend a lot of money there on a regular basis and have had no complaints until today. Our designated shopper called today, July 3rd, to make sure they were open and told the clerk that she'd be there in ten minutes, and he said they'd still be open. She arrived in five minutes and the door was locked. She called them several times over the next twenty minutes and never got an answer. Finally, the clerk opened the door and said he'd been in the bathroom, and they were closed now. This caused a bunch of smokers here who were out of cigarettes to be disappointed and very upset. We told the clerk that we will not be back.

How it has a little bit of everything. The selection is great also. Plus pretty much all the…read moreemployees are friendly and helpful.

Rude and inept customer service, can't even figure out to add your cigar purchases to the…read morefraudulent cigar "club". They somehow lost all my purchase history when I was up for a reward and asked me if I just joined after having been a member for six months. Cigar prices are high and go up regularly as well.

This two star is for Jenifer who works afternoon shifts, horrible service and will go next door…read moreevery time she works and spend my 200 plus order there happily. Get a grip Jenny.

Very bad service!!! I bought a vape pen that didn't work right out of the box. Cameback in to get…read moreanother but the girls said they couldn't even though I just purchased it 2 min ago and still had the receipt in hand. But offered to sell me another one. Are you kidding me? What a joke this place is. Also they are very over priced compared to other local dispensarys

Bought a vape from them. Used the vape for less than an hour. Tried to use it again and it stopped…read moreworking entirely. Went back into the store wondering if I could exchange it. They said they could not help me. I understand that it's not their fault, but I think there should be a window for an exchange. The least they could've done is given a discount on the next vape. Now I'm down on money on a product that was barely used.

They sold me what they claimed was a faulty pod, THEN "what I charging my device with could be…read moredamaging the battery" Customer service was terrible & seemed as if it was an inconvenience to help a customer. Instead of fulfilling what they had said about their return policy when i went into the store to & bought the product originally the next day, i go in seeking assistance maybe an exchange or refund, they decided to not even help me at all and then rushed their service to get me out of the store. If you want any form of respect I suggest you don't go here. This store is just a bunch of young dudes who don't know what they're doing.

An average spot to grab your vaping and smoking needs in a bind. The selection is pretty lacking…read moreand they don't seem to get new stuff in often. Prices are pretty reasonable for most items. They're open on Sundays which is nice as some of the other places aren't. Friendly service and they do have a loyalty program which is always nice. Just hard to be loyal if they don't really have what you're looking for half the time.

Recently I have stopped vaping, and although I am very happy to have finally put nicotine behind…read moreme, I find that my only real regret is that I will no longer be a regular patron of this establishment. For the past 3 years, I have used this shop nearly exclusively to purchase my juice, coils, and supplies. I would forgo competitor shops that were more convenient, and online shops with larger selections. What sets this shop apart, and what always had me coming back, was the wonderful staff, and their amazing customer service. Everyone is very knowledgeable, friendly and courteous. They remember their patrons, and value their regulars. On many occasions I would receive discounts or extra free items simply because I was a regular. Every time I stopped in I was always treated as a close friend. I have no complaints for the entirety of my patronage there and I will miss both the staff and the act of contributing to this wonderful small business. I only hope that this review will help them flourish as they deserve.