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    Shoe Carnival

    2.7 (3 reviews)
    Updated over 3 months ago

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    Foot Rx Johnson City

    Foot Rx Johnson City

    3.0(2 reviews)
    0.4 mi
    $$

    This store has a knowledgeable, friendly staff that provides top-shelf service. I can't recommend…read morethese guys highly enough.

    So a friend of mine told me about Foot Rx. I am a supporter of local business and wanted to see…read morewhat they offered. I stopped by to order running shoes Mid January. When I walked into the store, no one greeted me, which was a little odd. I went on to try on shoes and found one that I like but that they didn't have in my size. They offered to order it. I went ahead and paid and ordered my shoes. I don't mind waiting. They told me it would be in in 1-2 weeks. I came back two weeks later and it still wasn't in. All they said was that the "shipment hadn't arrived and that they would ask the owner." They already had my phone number, so i assumed I would be called if there was an issue. I was patient as I understand that things happen. I stopped by after three weeks and the shoes still weren't in. They gave me the "backorder" statement again. That is ok, but as a local business you need to take care of your customers. I don't care that there is a problem but you need to call and let the individual know and offer them another shoe. I was so upset with my experience that I got my refund and will never recommend this store to anyone. A loyal customer will pay more and wait a little longer if you treat them right. This store, however did not. They will never receive my business again.

    Shoe Carnival - shoes - Updated May 2026

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