Tried to return a pair of shoes here today and they refused to take them back because they said…read morethey had looked like they had been worn. I only had the shoes on long enough to try them on and find out they didnt fit and they refused to return them for me. I use to work at a clothing store and if they looked bad I wouldnt have even tried to bring them back to them but there was nothing wrong with them.

My wife used to go here to buy SAS Shoes which are the most comfortable shoes on the planet (I wear…read morethem too, only them, and they are the only shoes that are so soft they require no breaking in at all). But the owner has told her (despite *his own employees* who told her that they were the best sellers in the store) that he is discontinuing all his SAS Shoes. This is a guy who obvious doesn't care about his customers. (He did say "Well, we can order anything you want." Duh, how do you know what you want if you can't try them in your store???) So we went last week down to Johnny's Shoe Store in Kingsport, where they not only have a nice selection of men's and women's SAS Shoes ON DISPLAY, but they also have really knowledgeable salespeople who can help steer you towards a good selection. We are both done at Southern Shoes. I would stay away if I were you. There are too many competitors that *actually seem to value the opinions of both their employees and their customers.*

There's a couple of points worthy of mention regarding this store…read more The first is, it's 'old school' and deals with customers in exactly the way a gentleman would expect. Class is never outdated. The second is, the selection; although not extensive is likely to have everything you'll need in the basics. If it's not there, you probably don't need it in this area of the country. Finally, take your time and find some Southern Hospitality within the store most likely founded in the late 1930's.. it's a trip down 'memory lane.' Enjoy

These guys are just the best. My family has shopped with them since at least the 1950's, and…read morethey've taken the same great care of us ever since! I buy almost all of my clothes there, and they make me look like a million bucks! Superior products and peerless service! Great gang of guys, too!

I went to Lane Bryant today in search of a bra that fits. I was so glad to find a knowledgable…read morestaff who were eager to help. The sales person was very nice and extremely attentive. She helped me to find what I needed and made it so much easier! I will definitely be going back!

Amazing service. We were traveling and realized we left a carrier key at home. Everyone was so kind…read moreand helpful as we tried to work through the situation. They had everything we needed and we were able to head in our way! Thank you to all that helped!

This is an excellent outdoor sports store primarily because of the staff. The shop is mid-sized and…read morecarries several brands which are linked on their website. I have made several purchases at Mountain Sports (MSL). The staff is well trained and never pushes a product or brand. I take my time (days or weeks) making bigger purchases and they are very patient with me as well as informative. I have purchased fly fishing gear and flies, a bicycle and cycling equipment, as well as performance clothing from MSL. If I was a backpacker, this would be my primary source of gear. Most of the products are premium brands so they can be a bit more expensive than Dick's or some other chain. If you want to buy quality gear from a local shop, consider MSL.

Cute and adorable clothing shop! Staff very friendly and welcoming! Stylish and fun clothing…read moreoptions and accessories! Stop by for a visit and fill your closet with new clothes!

Cute little shop for ladies! Skip up the stairs for the big sales. The entire floor was 50% when I…read morepopped in. Nothing quite caught me eye but, hey, you might find a few things. The layout is a bit squished but you'll have fun browsing around. The scarves here are lovely! I had my eye on a lightweight pink scarf that looked breezy and fun. But I've got a cieling on how much I'll throw down on a scarf, folks. The owner is friendly and always happy to talk to you. I walked out paying way too much for a way too cute fashion ring that looked way too chic on my finger.

Great bike shop! Replaced brakes on e-bike, brakes perfect! Have also used them for tires and…read moregeneral maintenance. Highly recommended.

Excellent service have used them several times and always nice to deal with, work is done when…read morepromised and fairly priced

Love this place! Such a welcoming shop. Very large selection on different styles! Go check them…read moreout. I promise you won't be disappointed

Bought a Cody James hat about a month and a half ago and I went back yesterday to have the brim…read morereshaped for a project. I was greeted warmly, treated professionally, and the team made the whole process easy and stress free. When I came back, the hat was ready and looked exactly the way I hoped it would. My only regret is not asking the young lady's name so I could properly recognize her kindness and professionalism. Excellent customer service all around.