The girl who did my hair did not stay with me all the way through she passed me off to another…read morecoworker so that she could do her own hair. I also booked for a gloss (and only a gloss, no hair cut / styling) online it said it would be 60.00$ and after my session was done it totaled to be 115.00$. Apparently they have a salon fee they sneak in there and don't tell you until the end. The gloss looks nice, but I feel like I got ripped off and for that reason I would never go back. What frustrated me even more was that the checkout system automatically required a 20% tip, with no option to leave a smaller tip or decline it. I understand tipping for good service, but I don't feel comfortable being forced into a 20% tip, especially after the price of the service had already increased significantly from the $60 I was originally quoted. If there were additional charges based on time and labor, I feel those should have been clearly explained before the service so I could make an informed decision about the cost.

I really wanted to have a good experience here, but unfortunately I left very disappointed with my…read morecolor service. I paid over $300, plus a tip, and after getting home and seeing my hair in normal lighting, my roots looked very gold/yellow with a noticeable line where the color did not blend into the rest of my hair. I reached out right away, sent photos, and explained my concerns. The initial suggestion was that additional highlighting may be needed, and I was also told that an assistant could highlight it. After the original result and that proposed correction, I no longer felt comfortable having more chemical work done at the same salon and decided to get another professional opinion. I asked for at least a partial refund since I now have to pay another salon to assess and correct the color, but the salon declined because I did not return for an in-person reassessment. I understand businesses have policies, but as a client, I also think it is reasonable not to feel comfortable returning for additional chemical services after losing confidence in the result and proposed correction. I'm sharing this so others can make an informed decision. I would recommend taking clear before/after photos, asking exactly who will be performing each step of the service, and clarifying the salon's refund/correction policy before booking. I would also recommend asking for a full price breakdown before any service begins. I was not given the full pricing until I checked out, which added to the frustration.

My hair was so badly damaged by someone else at another salon and I had a consultation with Tommi…read moreto see if she could help me. She did a brand new hairstyle on me (needing to cut quite a bit off due to the damage) and she did an Aveda hair coloring which was so much healthier for my hair. And it is beautiful!!!! She listened to what I wanted and did not want. I couldn't have asked for more perfect hair!

THE BEST. Ornare also carries the BEST TOP OF THE LINE PRODUCTS - including Kerastase. Joy (my…read morestylist) is amazing, and from what I can see from the other stylists' work while I'm there, the rest of the staff is equally as great. They do some of the best color work I've ever seen. Oh, and don't expect anything to come cheap - but hair is something I definitely don't skimp on. However, you definitely get what you pay for, and more!

Love this salon! So welcoming..... Taylor is a great stylist and colorist while Katie works her…read moremagic to get you scheduled in a time frame that works best for your schedule. Salon has a great vibe. They listen and care - you'll be so happy you chose Rouge Salon.

Excellent service and they got me right in. Nice atmosphere. The girl Lauren listened to exactly…read morewhat I wanted, she was super down to earth and she did a phenomenal job. Product she used on me smells amazing too I'll definitely be back

The owner here is ok . However he needs to watch his front desk closer , as it is such a nightmare…read moreto go there. The two women up front are so rude and make you feel uncomfortable. They ruin your whole experience which should be relaxing. They do not value their clients and that reflects on the business. They save cancellations for their favorite clients or friends. It's so stressful. It is just completely not worth going there as they take away the high end experience which I feel a salon visit should be.

i've been going to this salon for over 2 years and i'd recommend it to anyone. the salon is super…read moreclean, welcoming, and everyone who works here is really nice. my stylist Derek understands my situation since i have psoriasis and has made every visit extremely pleasant. i absolutely love this place :0) please check them out, very much worth your money and time!

If I could give Sam a million stars I would!!! I have never left a salon happy, UNTIL NOW! Thank…read moreyou so much, Sam! Conversation the whole time was great and my hair is AMAZING! Leaves me speechless how gorgeous it is. I needed a refresh and he went above and beyond!! I will be back, and don't see myself going to any other stylist from her on out!

Sam did my hair today ! I was very pleased with the style and cut . He was very professional and…read moremade me feel right at home.. I highly recommend him !

When I called to make the appointment here I asked the cost of getting a cut and highlights. She…read moretold me it would be around 120. So after the cut and highlights were done, I was very disappointed.. I had even shown the stylist a picture of what I wanted. And the blonde highlights were nothing like I expected. So instead of paying $120... I was given a bill of $170! I will not be going back.

OH MY GOSH the best hair salon I have ever been to. I recently moved to Johnson City for college…read moreand was in desperate need of a hair makeover. I got my hair done by Tessa and she is absolutely amazing. Not only is she talented when it comes to hair, but she is a ball of joy. I had so much fun getting my hair done with her and am so happy with the results! I will be going to EveryDay Magick Salon from now on(-:

Still going to Penny ! shes just amazing. As of this month she has moved to Richs in the Greenacres…read moreShopping Center. Lovely place everyone is so friendly !!!

Love these girls . older very experienced women who do a good job…read more They love it if you bring a photo of what you want. They are very small and almost always booked for a week out so call and make apt. I have been going here for 5 years.

Felicia is an amazing stylist. I see her monthly for a cut and highlight. I wouldn't go to anyone…read moreelse! The salon is upstairs, which is an issue for some. Very trendy decor. Top of the line styling products used and offered. Back to Felicia. She is the best. She LISTENS when you tell her your ideas and what you would like and what your hair goal is.