1. Shoe Carnival

0

Bourbonnais, IL

Cancel

Open app

Search

Shoe Carnival

3.5 (4 reviews)
Closed • 10:00 am - 9:00 pm
Updated 3 months ago

Shoe Carnival Photos

You might also consider

Recommended Reviews - Shoe Carnival

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 4
Thanks 0
Love this 3
Oh no 0
Photo of Brian B.
20
119
33

13 years ago

Good deals. Great for back to school shoes etc. Service is good. Reward program.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Shoe Carnival

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Red Wing

Red Wing

3.0(2 reviews)
1.9 mi
Established in 1905
Family-owned & operated

My boyfriend and I came here looking for some boots for when we travel so he has something…read morecomfortable to walk in that are nicer than tennis shoes. This place had a nice selection, but we mainly liked the Heritage collection because they were a little more stylish and he didn't need the steel toe or waterproof stuff. The guy helping us seemed like he actually knew about the boots, (I hate it when I ask a question and they read something off a box or from a magazine...yeah... I could do that myself...) and really wanted to make sure they had a good fit rather than trying to get us out the door as fast as possible. We ended up getting a pair of "iron rangers" (USA made!!!) and he absolutely LOVES those boots! He works a desk job and wants to wear them to work everyday.... it's ridiculous. The only thing negative is it did take a little bit to break them in, but now I think he'd sleep in them if I let him.

I have recently purchased a pair of Red Wing Iron Rangers. I love them! However, I have some…read moreconcerns about my local Red Wing Shoes store in Bourbonnais, Illinois, that I think needs addressing. Here are my concerns: 1) I originally went to the Bourbonnais store around 3 weeks ago to purchase some Iron Rangers. They did not have my size in stock. They advised me that they could order my size, but if I didn't buy them, then I would have to pay for shipping both ways. This was disappointing, and didn't seem like they were acting in good faith. Instead I travelled to the Red Wing store in Downers Grove, Illinois, where I was very pleased with the customer service. I purchased my Iron Rangers there that day and I am a satisfied customer in this respect. 2) I was told by that store in Downers Grove that I could take my Red Wing Iron Rangers into any Red Wing store once a month for a free cleaning/oiling. This appealed to me because I live very close to the Bourbonnais store. Today I went in to receive this promised service, only to be told by this Bourbonnais store that they would not do it for just any Red Wing boot, but instead only the boots purchased from their store exclusively. This disappointed me and failed to meet the expectation that I had after being promised this from the Downers Grove location. 3) I then asked the worker at the Bourbonnais location if I could buy the leather dressing product that the Downers Grove Red Wing store had used, because it made the boots look fantastic. I advised the store worker that they had used the leather dressing that had beeswax, amongst other ingredients, in the product. The worker said that he didn't know of such a product sold by Red Wing, and instead insisted that I needed to buy the boot oil for my boots. I then walked up to the main display case and found the boot leather right away that I was referring to. It contained pine pitch, mink oil, and beeswax. The worker was surprised that the store had such a product. I was disappointed that the worker was not adequately knowledgable about the products being sold in the store, and did not make an effort to search for this product to accommodate my specific request. 4) I then brought the leather dressing to the register to purchase it. It had a price sticker that said that it was $9. The store worker rang the product up, and told me my total was $13 and some change. Confused, I asked how much the product was. He advised me that the computer registered the product as somewhere around $12 plus tax, and was surprised to find the price sticker on the can itself that said $9. He then quickly stripped the sticker off the product, crumpled it up, and clearly told me, "I guess I'll give it to you for the $9, I don't know why we had that price on it." He then did a search on his computer, after which he advised me that they had recently increased the price of the product. Then, much to my surprise, he repeated that the sale price was $13 and change, thus going back on his word that he would sell me the leather dressing for the posted price of $9. I was disappointed that the worker went back on his word. I want to make clear that I am not dissatisfied with my boots or with the Downers Grove location, only the Bourbonnais location. As the aforementioned 4 points explained, I have consistently received sub-par customer service from this location, not to mention that this store worker, whose name I cannot recall, has a pattern of using a rough tone and was abrasive in his demeanor. Red Wing has a better reputation than this Bourbonnais location is representing.

Photos
Red Wing
Red Wing
Red Wing

See all

BLAIN'S FARM & FLEET - Bourbonnais

BLAIN'S FARM & FLEET - Bourbonnais

2.7(49 reviews)
0.6 mi
•$$
Locally owned & operated
Walk-ins welcome

Came here to stand in line for baby chicks. Staff was helpful to keep us updated as the baby chicks…read morenever made it to the post office. I only need to replace a few chicks that have died over the years but standing in line for hours, I refuse to do again. There is lots of parking and they also offer store pickup from online orders. The store is well lit and well stocked. There are sales and they have a large selection of everything you didn't think you needed. Patrons were mostly rude and maybe it's just me but Bourbonnais is obviously not my kind of town.

they do not honor store branded products warranties "I am a Rewards member who bought a $8- 16-pack…read moreof Blain's store-branded AA batteries in August 10 2025. They have suffered from terrible performance and completely died out. I still have 11 of the 16 batteries left because they are entirely useless. On 10/11/2026 The store manager-Amber and Connie - Harrassed me ( Even went as far as leaving a customer she was middle of helping to snatch to batteries back to show me and tell me to be honest with the Customer service rep (Lisa- Hung up on me in the mist of the harrassment) i was on the my phone reporting the incident to and putting in claim ) Very immature employees and management in bourbonnais, il , of course they refused to help me. This is store brand and I have the majority of the pack left, I want my money back. I am not investing in this brand anymore, corporate refused to help and didnt look at concern when they received it. No refund." RESPONSE FROM CORPORATE SINCE i requested for no worthless apology calls 10/13/26 .....On Tuesday, October 13, 2026 at 10:37:01 AM CDT, DIS_Agent51 dis_agent51@blainsupply.com wrote: Good Morning Wakeelah, Thank you for contacting Blain's Farm & Fleet regarding your in store purchase. I am very sorry to hear about your recent experience within our Bourbonnais store. As your item was purchased directly from our Bourbonnais store, your item/items would need to be returned to that location to be considered for a replacement or refund. The return acceptance is at the store's discretion. I would encourage you to contact the store directly and speak with the store manager to see if they are able to assist you further with the battery concerns. While I do apologize for your experience, I again encourage you to speak directly with the store manager, Robert, regarding your concerns with the employees at that location so he may review these concerns with staff at that location. The phone number for our Bourbonnais store is 815-933-3244. Again, I truly apologize for your experience. Sincerely, Customer Service

Photos
BLAIN'S FARM & FLEET - Bourbonnais
BLAIN'S FARM & FLEET - Bourbonnais
BLAIN'S FARM & FLEET - Bourbonnais

See all

Shoe Carnival - shoes - Updated November 2026

Loading...
Loading...
Loading...