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Planned Parenthood - Smithtown Health Center

Planned Parenthood - Smithtown Health Center

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Save your time and money to go to another place, i've never been to an abortion clinic where they…read moreask you and your significant other for ID to get in and if you don't have ID, you can't get in, I understand asking her for id but to ask me as if I'm seeing the doctor is out of pocket. I'm here to comfort my significant other through the procedure, but can't because of ID issue. Never heard of in history. So now I have to wait out side while she experience going through this in that place by her self, and With so much bad reviews, how are they still operating? Places like this forget that the community keep you employed once you start making people feel uneasy in the community then you start getting bad reviews, but keep it up you guys are doing a great job. Not!!!

Upon arriving, my girlfriend asked questions pertaining the guidelines that you guys follow she was…read morethen introduced to complete condescending attitude for simply asking questions not only is this a hard circumstance and a critical situation, (crystal and dany are the employees names at the smith town location) but then they proceeded to laugh and make comments behind the front desk while other customers were there we asked to speak to a manager and she continued to get one of her friends instead of the manager because manager was not on site and then yelled something through the glass and continue to walk into the back I have already contacted my attorney and will be perusing this in no way shape or form should a human being have to go through that and already making me of the hardest decisions a human can endure completely made her feel uncomfortable and even cried to the doctor about it I have video evidence of everything and will be following up with Chanel 12 news I am a first amendment auditor and have a massive following on social media (246k followers) I would like the front desk girl to be either re educated on how to handle customer service or fired some form of punishment is definitely required and I would like someone to follow up with me immediately as all this is being data logged in case me and my lawyers decide to peruse this case of

Suffolk Obstetrics & Gynecology

Suffolk Obstetrics & Gynecology

(1 review)

(Speaking from experience with the Port Jeff. location):…read moreWhen I had to have a procedure done, not only was my doctor super friendly and reassuring, but her nurse was amazing. The nurse checked-in with me multiple times, and I felt extremely comfortable right off the bat. She was also willing to answer questions without making me feel rushed - which can be difficult to do in such a busy office! Staff is so considerate and really takes the time to explain exactly what to expect for each procedure. They are very clear and informative, while also being personal and caring. Since I have had contact with two nurses, my doctor, a nurse practitioner, an ultrasound tech and the front desk/administrative staff, I feel I have interacted with enough staff to promise you, you are in great hands here! Even over the phone, I never feel rushed - they are willing to do whatever it takes to not only put you at ease and answer questions, but to do whatever is necessary for your health. The environment is extremely clean and I have never waited more than about 10 minutes. The only reason I did not rate a full 5 stars is because it is difficult to get an appointment and, in my experience, was once told the schedule wasn't "out yet" for the next month. The schedule, once "out," seems to fill very quickly (but I hear this is the case with most OBGYNs anyway). I also asked for a copy of test results, specifically not to be mailed and I would instead pick it up, but it was mailed anyway, although they agreed to call me for pick-up. They do not hand you your results/information requested right away and I had to wait for my request to be processed which was a little frustrating as someone who likes to keep on top of all my own medical documents. These are small complaints in comparison to the excellent level of care - 100% recommend them to anyone!

Polly Kanganis, MD

Polly Kanganis, MD

(2 reviews)

Granted her wait times are long, but she explains that she is the only doctor in her office when…read moreyou first agree to see her. She delivered my first and if she was still delivering babies, I would have went back to her for my second. She has a very warm and friendly bedside manner compared to most of the obgyns that I have seen, and therefore I will be returning to her for my regular visits.

HORRENDOUS FRONT OFFICE! This is a review of her office and…read morereceptionist as well as thoughts about the doctor. Today, I called the office to see if I could get an appointment for my daughter who is experiencing a lot of discomfort and cramping and had been in this condition for about a week. My regular doctor in CT was on vacation and the receptionist there, after listening to what the problem was, recommended a doctor in Bronxville that she uses personally. I called and spoke to the receptionist, explained fully that my daughter had a hormone inplant in her arm for over a year with no issue, however, that in the past week, had been in discomfort and that before we get her back to school, I wanted to have her see the doctor to rule anything alarming. After a big wait time, I was informed that they wanted to speak with my daughter before confirming an appointment as she is over 18. Okay, I get that, however, I needed to know if there was a chance to come in and get seen so that my daughter doesn't get her hopes up and then doesn't get to see anyone. I was told to hold on while they conferred with the doctor. I wait on hold and the receptionist says, ' Dr. K doesn't specialize in that, you'll have to call the hospital and they can give you a list of doctors to try'. WHAT?! Who said anything about a hospital? When I said as much to the receptionist, she repeated what she stated. Trying to give her the benefit of the doubt, I asked if there was a miscommunication - my daughter is in pain, not a hospital, I need to know if there's a way to see the doctor? She didn't respond. I can't believe that a doctor would refuse a patient in pain AND refer the caller to a hospital. SOMETHING wasn't communicated to the doctor, or is that doctor so unconcerned? I was stunned. I thanked her (for nothing) and then hung up. Reading the reviews on the doctor herself, perhaps it was a sign to stay away. I'm going to save you the trouble of speaking with an inept front desk. I will never recommend this office and I'm going to tell my regular doctor's receptionist how awful this went!

Shobin David MD - obgyn - Updated May 2026

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