Never had a problem with them always have done great work for me they've worked on four of my cars honest mechanic is hard to find.

Consumer beware! These guys are crooks my son and his girlfriend were in a car accident and their car was totaled 800 feet away from this shop. These guys came over to the scene and offered to tow it never mentioned pricing of any sort but when they went there to meet the tow truck that was taking It for salvage they hit him with an $832.00 bill that has the towing listed as $300 plus $75 to use the wench!!! They towed 800 feet that seems excessive to me... are they charging by the inch??? And the fact that you never even discussed it with these kids who are only 22 and never been in a real situation like this seems to me to be almost predatory!! They saw an opportunity to take advantage of some kids that were having a terrible day! And then when I call to discuss the bill I get the run around and disrespected! Obviously I will never use them for anything but if your thinking about using them you should read the rest of these reviews about the underhanded and sneaky business tactics these guys use read more

Shirley Auto Body - Bill - Auto Repair Near Me - Mastic, New York

I can verify just how unprofessional & sneaky this place is. They'll most assuredly capitalize on your insurance money by any means if you're considering this place for auto body repair work. Check out how much they get for "storage" of your vehicle just for starters, then go elsewhere where integrity is still prioritized. It is fair to expect common decency, but not here. The old guy's tact & decorum are elusive as well. I am obviously not the only one who would avoid this shop. Please notice how often this place has "help wanted" on its sign. Think about that. If only negative stars were an option. read more

Over 10 years ago now my Honda FIT was almost totaled due to front-end damage. However I was lucky enough to have it brought to these guys who did everything they could to fix it. Now, my FIT is 16 years old and is going strong. These guys have always taken care of it since then. They have always been honest with me when i randomly show up in a panic because something is acting up with it. It was like a breath of fresh air after being talked down to by many other mechanics prior to them. read more

My family has been going to them for over 20 years. Honest and reliable service every time. Highly recommend.

Same problem as mentioned by many ppl , my jeep was totally destroyed when a truck slammed into me and left the scene. They got the jeep as I only had it for 3 weeks and was brand new only 10 k miles on it. Insurance company had problems with miscommunication almost daily myself as well . Every time I called it was a different story and or problem with insurance company which I know my company contacted them multiple times. Storage fees climbed daily as they supposedly waited for insurance company contract????? First I was told everything was in order and they spoke to insurance company then the story changed. My company called me and said they'll release the Jeep that was totaled when they receive Storage fees. So I had to wait more time for the check from insurance company to pay off the loan to a car I could no longer could drive nor have access to my plates and belongings took weeks to straighten out. Communication is key and isn't difficult. I spoke to the same gentleman who insisted I never spoke to him???? Ok I understand everyone has a bad day but this is no way to run a business. I never had a problem with them always brought all my cars for repairs to them. Idk something changed once an insurance company told was involved.Car repairs not going through insurance company I had no problem. I was a loyal customer for 10 years that all ended after that experience. read more

My cousin's wreck is in their shop, my cousin is still incapacitated 3 weeks after the crash. My cousin called Anthony to tell him I was going down 'as his agent' to ascertain the damage-it is a motorcycle, not what they generally work on. Anthony first had me sit to waste my time, then told me 'he was doing me a favor' by allowing me to see it, (I never did see it). I told him I would mention his attitude online, he demanded that I leave the business. My cousin called the insurance company as they had after 3 weeks still not visited the shop to inspect it either; Anthony had told me 'he never heard from them', the insurance co told my cousin the 'case was dropped' ? hmmmm how did that happen? well only Anthony benifits as the storage charges grow every day! I would not care to ever give this very unpleasant person business, I am sure he can seem sweet as he rips you off though. read more

I bring all my cars and trucks to Anthony at Shirley auto body. He treats us and our vehicles with the utmost respect and attention. His attention to detail, and love of his work shows. The Friendly atmosphere makes you feel right at home. Thank you guys for all your hard work. read more

my experience was horrible. for one my car was only suppose to be there 14 days and it ended up sitting for over 30 days for various "reasons".. this caused a lot of inconvenience in my life, their communication is horrible it's absurd everytime I had to call them for any updates. they also took a couple items out of my car, not sure why but my very valuable dior Cologne that was gifted to me on my last birthday from my grandma was took, i was gifted it from my grandma who is no longer here I expressed and still was not given it back.. was told it got misplaced but I don't understand why it was took out in the first place. they also took my very sentimental dollars that my family tied to my car when I first got it. I also don't understand why my money was took, let alone even touched. neither was given back and I do not recommend at all. read more

Charged me $24.00 to install 3 windshield wipers that I brought myself. Seriously.

they are thorough and honest and they get the job done and they get the job done right

I know that they have been serving the Mastic area for a very long time. And they probably do great work, but my gripe is their unprofessionalism. 2 times I have taken 2 separate vehicles to ask for an estimate and both times the first thing out of his mouth was replace this and replace that. Immediately followed by "It's not worth it." As a person that works in maintenance shop (non-automotive) I know it's always easier to say, buy the part and replace. That's the lazy way, but somtimes it's the only way. That is not my main gripe with these guys. They need to have a little respect for a potential customer. Who are they to say to someone if something is "worth fixing" or not. Saying that to someone's pride and joy is just rude. If I want to pay $4000 on a repair of a $8000 car, that is MY prerogative. Needless to say the vehicle could have very a sentimental value to that person. After taking it to several other local bodyshops (which there are many) they all gave me a quote. Some high, some low, but NONE, AND I MEAN NONE, ever told me it wasn't worth it! So, needless to say I would never take a vehicle to them to assess because obviously they are SO big of a franchise that Motortrend network is sending a film crew to use Shirley Autobody as their new show. Right there along side Fantomworks, Texas metal, Iron resurrection, and Bitchin' Rides. Sorry for the sarcasm, but it's deserving. Would have loved to have used a shop 1/4 mile from my front door, but I guess not. Croce's Body Shop is down the road anyway. #itsnotworthit read more

If I could give them zero stars I would! First issue was I got an oil change there and when I looked under the hood and the engine cover was not on the engine at all and was loose under the hood. Now on top of that there was hand prints of oil all over. Then on top of all that they didn't put enough oil in the car!!! Would not recommend to anyon read more

Anthony and the gang here do a bang up job. Never have an issue unless Dave is to busy eating his Chinese food to help out.

Took my ram here after being in a front end collision. They did a shorty job on the hood respray there's a big glob of clear coat on the front. The front bumper almost fell off when I was on the way to Connecticut (they fixed that) and scratched the front bumper in the process. Also when I put windshield wiper fluid in the reservoir the low fluid light never goes off. Also I've never received an invoice on what was done from them read more

Shirley Auto Body - Glob of clear coat - Auto Repair Near Me - Mastic, New York

See all

By far the nicest people in the auto repair industry! My mom's car was having problems and they fixed it so fast. They even drove her home and picked her up when it was done. Anthony and Joe are great people and the entire staff are truly passionate about what they do. I recommend Shirley Auto Body to friends and neighbors and I know you'll be happy too. read more

Love this place! Professional, prompt and quality service. Honest and fair pricing every time. And every fifth oil change is free. Can't beat that. I also like that I'm supporting a small business owned by a local family. I've referred my mom, sister and boyfriend as well. A++ read more

Great caring people that you can count on to do a good job for a competitive price, and reliable work.

I just picked up my car from being serviced here and they were excellent! I had gone to another auto body for a quote (who I had used in the past) and they were saying the hood of my car needed to be replaced because of the dent and the scratches. They said $1500 worth of work! Crazy! Took it Shirley Auto Body and he quoted me $400 to repaint the hood, he took the dent out while I was standing there! Told me to bring my car in Wednesday and it would be ready Friday and it was! It looks amazing! Everyone I spoke to there was friendly and professional! I can see why they have been in business for as long as they have! I HIGHLY recommend Shirley Auto Body! read more

They went ABOVE and beyond to fix my Honda, and made the process really easy, especially around my busy schedule. They were 100% honest with what I needed and didn't need. I would recommend them to everyone. read more

Where do I begin.... i made an appointment to have photo inspection pictures taken of my car today, BUS only gives you around 15 days to have it done. I call ahead to get the address and the tone of the person's voice was completely off as if I was bothering him, but I didn't take it personally and went to my appointment anyway with good spirits. I want in and the guy who picked up the phone was Rolling his eyes and still had the same energy. I asked him was I in the right place because the GPS has been wrong in the past, and again he gives me an even bigger attitude. He said if you don't have an appointment you will not get seen ignoring my question he also proceeds to say if you do not have your insurance cards I can't help you. He never have me a chance, so I informed of how rude he was in case he didn't know and took my business elsewhere don't go to this place if you can help it read more

I brought my truck in for inspection and they failed it 3 times saying my axle seal was leaking. I brought it somewhere else and it passed no problem. read more

Had my car for 5 days charged me 100$ for a check engine light. They did diagnose the problem but told me it was going to be another few days before they can fix it so I picked it up and took it to a different shop. read more

There should be a rating for zero stars. I gave them the car with one accident on the right side of the car and ended up its several issues a months later. They scratches my brand new car in numerous places. My window ended up scratched on the door they removed to fix the quarter panel. They scratched my windshield. When they painted the car they sprayed residue paint on the windshield. Brought the car n twice after that and they treated me very disrespectful and made it seem like I did these things to my own car. People. Think twice before coming to this place. They just put bandages on the cars and don't care after they get their money. read more

Vehicle was towed here after an accident. Owner made it difficult to pick up hence charging me additional days. In addition to not allowing me to get in to pick up time sensitive information from car, when my car was parked out by the curb, it was the dark, scary side where your afraid to walk alone. read more

My family has been using Shirley Auto Body for all of our repairs from major to minor for the last 14+ years. We found them after having some bad experiences with other shops in the area. I did not let on when I brought my vehicle in that I had mechanical knowledge. Being a woman I expect to be treated a certain way by the men in the industry. That was not the case with Shirley Auto Body that is owner operated. From the very beginning they were fair and most of all honest! Hence why they have remained my choice of repair shop and my family's. I recommend them to everyone because I trust their work. read more