1. Ship a Car Direct

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Ship a Car Direct

4.0 (702 reviews)
Open • 7:30 am - 3:30 pm

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Response time

3 hours

Response rate

100%

Services - Ship a Car Direct

Drive-away vehicle shipping

Enclosed vehicle shipping

Open top vehicle shipping

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11 months ago

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1 year ago

Everything went well. Car delivered as anticipated. Jennifer was great. Thank you. Would recommend.

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11 months ago

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7 years ago

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Page 1 of 18

Ask the Community - Ship a Car Direct

How much weight can we add to the car (i.e. boxes, suitcases, etc ) What is the limit and what is the cost for going over the limit?

Officially, you’re not ‘allowed’ to add any items to the car; neither we nor the carrier are licensed to transport anything but the car. Unofficially, carriers haul cars with items inside all the time; keep it under 100 lbs if you’re hoping to avoid… 

Where is Scott? Is anyone else there to reply to us and respond to our call? We booked door to door and carrier is asking us to drive 15 miles away from our place and not giving a sure confirmed date of delivery? Please reply ASAP.

This notification just came through to me, I'm not sure why I didn't receive it last week. But, to update the general public, we did have an issue with the initial carrier we set Anusha up with; they were being difficult in arranging the pick up and… 

Don’t See Your Question? Ask Away!

Review Highlights - Ship a Car Direct

“The carrier owner-operator, David of David's trucking, was a joy to work with.”

Mentioned in 50 reviews

Read more highlights

Coastal Car Transport

Coastal Car Transport

(528 reviews)

Found Coastal Car Transport online after searching many auto transport companies on Google. Despite…read moretheir recent bad publicity, I gave them a call and give them an opportunity at my course across country. I spoke to Henry. He seemed very genuine and caring about getting my cars across country in time as as well as with the correct service provider. I had two cars I wanted to ship one of them needed to be enclosed. The other one was open and they were at different times so I was very precise on what I was looking for.. When I say Henry delivered, I mean he delivered!! my first car was picked up the day that I was looking to get it picked up and it was delivered a day before it was projected to be there which actually worked out better than anticipated because I took it to Account if my flight got delayed which it did not. My second car was picked up when he said it was gonna be picked up the day that it was estimated to be picked up and it was delivered the first day of the three day window that it was estimated to be dropped off. The driver was very nice and courteous. He didn't speak very well English, but in the end, he knew how to transport cars whether he spoke perfect English or not. I can't say thank you enough to Henry and his crew. Coastal Car Transport thank you very much for delivering when you say you were going to deliver and getting my move and my needs accommodated. You guys rock!! Thanks again!

Broken Promises, Last-Minute Problems and Unexpected Charges…read more I had an extremely disappointing experience with Coastal Car Transport Inc., specifically with Henry Hartounian, who handled our booking. I strongly caution anyone considering using this company. We had previously used this broker to ship my car from Los Angeles to Miami. Because of that relationship, we decided to work with Henry again to ship the same car from Miami to San Francisco, even though we could have booked directly with a carrier. We contacted Henry in July for an October shipment, giving him approximately three months to arrange transportation. On July 10, Henry quoted us $2,600 in writing (you can find the email in the screenshot). We subsequently paid two deposits totaling $1,200 ($400 initially, followed by another $800). Unfortunately, almost everything that followed was problematic. 1. Failure to arrange transportation in advance: Despite having approximately three months to secure a carrier, Henry did not finalize transportation until the scheduled shipping date, creating unnecessary stress and uncertainty. 2. Attempt to substitute an open carrier: We had specifically booked and paid for enclosed transportation. However, Henry attempted to arrange an open carrier instead and tried to convince me to accept it. I refused because that was not what we had agreed to. He eventually arranged an enclosed carrier, but only after I insisted. 3. Unexpected $200 charge upon delivery: This was the most unacceptable part. When my car arrived in San Francisco, the carrier demanded $1,600 instead of the agreed remaining balance of $1,400. The carrier explained that Henry had promised them $1,600. When I contacted Henry, he denied having quoted $2,600 and insisted the price was $2,800. This directly contradicted his July 10 email explicitly quoting $2,600 (see screenshot from his written confirmation). He then told me that unless I paid the additional $200, I would not receive my car. With my vehicle already delivered, I had little practical choice but to pay. Here is the final financial breakdown: $1,200 paid to Coastal Car Transport (the broker) $1,600 paid to the actual transportation company $2,800 total paid, despite Henry's original written quote of $2,600 In other words, Coastal Car Transport received $1,200, while the company that actually transported my vehicle received $1,600. We ended up paying $200 more than the quoted price. To be clear, the actual transportation company did an excellent job. My complaint is entirely about Coastal Car Transport and Henry's handling of the booking, pricing and communication. I have retained the email correspondence documenting the original quote, deposit payments and subsequent pricing dispute. I am attaching a screenshot of Henry's July 10 email confirming the $2,600 quote so prospective customers can see the written evidence themselves. What is particularly concerning is that other reviewers have described similar problems with Henry and Coastal Car Transport. Based on those reviews, our experience does not appear to be an isolated incident. Other customers have also reported problems, and we experienced similar issues firsthand. We will file formal complaints with the Better Business Bureau (BBB) and the Federal Motor Carrier Safety Administration (FMCSA). I encourage anyone who has experienced similar problems to document their experience and consider filing complaints with these organizations as well. Customers should not have to deal with unexpected price increases, last-minute changes or pressure to pay more than originally agreed. These practices need to stop. We were returning customers who trusted Henry, yet we experienced last-minute arrangements, an attempted downgrade in transportation service and an unexpected price increase when the car was already at its destination. I would never use Coastal Car Transport again. I strongly recommend choosing another broker that honors its written quotes and treats customers with transparency and professionalism.

Patriot Auto Transport - 9-10 car, open carrier (mainly used in shipping cross country and long distance auto transport)

Patriot Auto Transport

(162 reviews)

Alison was great! Good communication and very reliable. Ivan…read morewas the driver, and he also had clear communication and was very professional. Shipped my car in a covered truck from LA to Oregon in 2 days. VERY EASY AND BEST PRICING I FOUND. HIGHLY RECOMMEND!!

I would give 10 stars if I could!! After an absolutely horrible experience with a different company…read morelast year (if you're curious which one, check out my other review), I know the difference firsthand. With Patriot, communication was stellar throughout. After I submitted a quote request online, I received an email back within 24 hours with a very reasonable quote. I had a couple of questions and the rep (Allison) was great. She even suggested putting some extra information in the notes about where to do the pick-up and drop-off (something that was completely messed up by the other company). On the day of the pickup, the driver texted me to let me know exactly when he would be there (the other company messed that up too). We talked about the best place to do the pickup and he went to the place that I suggested (the other company insisted on an illegal and dangerous location even though I told them there was a safer and legal spot just around the corner). I asked the Patriot driver to give me his best estimate on the drop off date because I needed to book a flight. He told me he would text me after picking up the other the cars. And he did!!! He arrived on the date he said he would. He texted me about where he thought he could do the drop off and I was able to suggest a better location within walking distance of my house. In short, they did everything they promised, with excellent communication throughout. I will never use anyone else.

Cross Country Movers - Los Angeles

Cross Country Movers - Los Angeles

(61 reviews)

Tarzana

My uncle recently moved from California to Florida, and we were pretty nervous about how everything…read morewould go since it was such a long-distance move. The moving team made the whole experience much easier than we expected. They showed up on time, carefully wrapped his furniture and fragile items, and made sure everything was properly secured before loading the truck. What my uncle appreciated most was how careful and respectful the crew was with his belongings. They kept him updated throughout the process, and when everything arrived in Florida, his furniture and boxes were in great condition. The price was also reasonable for such a long move, and there weren't any unexpected surprises with the final cost. Moving across the country can be stressful, especially for an older family member, so having a dependable crew made a huge difference for us. We really appreciated their patience, professionalism, and the care they put into the entire move.

I had such a great experience with this moving service! My family and I were in the middle of a…read morestressful move, and honestly, having a reliable moving company made such a huge difference. From the very beginning, the communication was great, the process was seamless, and everyone was professional, friendly, and respectful of our belongings. The movers arrived on time, worked efficiently, and handled everything with care. What I appreciated most was how easy they made the entire process feel. Moving can be overwhelming, especially when you're trying to coordinate everything with family, but they took a huge weight off our shoulders. The rates were also very reasonable compared to other quotes we received, and I felt like we got excellent service for the price. There were no unpleasant surprises, and everything went smoothly from start to finish. I would absolutely recommend them to anyone who is moving! If you want dependable service, great rates, and movers who actually care about doing a good job, definitely give them a call. 5 stars all the way!

Ship a Car Direct - vehicleshipping - Updated October 2026

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