Needed to ship a car from a dealer to my home. Was contacted by several companies. Ship A Car Direct gave me the lowest estimate on an enclosed trailer. Once a shipper was contracted the price went up, but David at SACD worked with me to get the price back down. The vehicle was shipped in a reasonable amount of time, and I was given a link to track the transport. I would use Ship A Car Direct again, and I do recommend them. read more

Mike was knowledgeable, direct and accurate in all aspects of our car shipment. Cost was the same cost he first quoted at the beginning of negotiation. Car arrived when stated it would. all and all a very good experience read more

I had made a "reservation" with another car transporter in mid-October for a pick-up on Nov. 13. As the pick-up date got closer and this company still hadn't confirmed a carrier, I decided to check with Ship a Car Direct. The same day I contacted them on their website I got a call from Jennifer to get more information about my needs. Within 24 hours of contacting them, Ship a Car Direct had a identified a carrier. Moreover, Jennifer gave me her email and direct line to contact her with any questions (the other car transporter that left me hanging only had a 800 number that connected me with the "next available agent" who never identified themselves or gave me a direct number to contact them again). Ship a Car Direct gave me an entirely different experience--high quality and responsive, still at a reasonable price. I highly recommend them. read more

Jan 2026 shipped my car from PA to FL. Service was excellent. Web site & cell phone app easy to use. Price was in line with other companies. David was very responsive to questions & concerns. Car arrived on time with no damage. I will use them to ship my car back to PA. Very reliable & recommended. read more

So a booked to have my Jaguar shipped from Chicago to Napa California. I flew back to specifically to be there during the 5 day pickup window. Nothing, they were not able to fill the slot. No calls from them just constant emails and texts telling me don't worry this is normal we are working hard to fill the order. They are full of empty promises just like all the other transport companies that they like to remind you how they are different. No compensation for my flight. So that would be a big FAIL grade from me. Update. Alex called and I appreciate the follow up and offer to make it right. If you just told me there was a decent chance you would not be able to secure the pickup in the 5 day window I would have done something different. That said I have gave you an additional 5 days past the pickup window and still you have not been able to secure a driver. Not sure there was anything else I could have done to make this work smoother. read more

ship a car direct was great but run away far and fast if they pick someone called bid inc, they delayed my delivery 3 times and did not give any kind of discount or explanation, they said truck had to undergo repairs bit when asked for pictures for proof i was ignored. ultimately it falls on shipacar because they pick a carrier but YOU will have to pay them and the carrier regardless if they do a good job or not. edit: changed to 4stars after owners reply, hes right. Shipacar did refund 100% of their fees and could not be more professional but bid inc did not offer anything (plus their driver asked for a tip) read more

Gave us a quote and then took our deposit and then proceeded to ghost us when our scheduled pickup time arrived. Absolutely no communication. Pathetic. Obviously they quoted a price and then couldn't deliver. Do not use these guys. read more

I booked a car shipping service through Ship a Car Direct two weeks in advance and provided a generous four-day window for pickup. I was explicitly assured by Scott that my car would definitely be picked up on time. However, on the scheduled pickup day, my appointment was abruptly canceled just two hours before it was supposed to happen, with the excuse that the driver's car "broke down." Strangely enough, I had just been texting with the driver, who casually informed me that he was going to pick up someone else instead. I was then rescheduled for a new pickup date outside of my original timeframe -- which was unacceptable, since I had a flight booked the next day. After expressing my concerns, Scott promised that my car would be shipped on the last day of my original window. That day came, and I waited anxiously for any update -- but after calling Scott more than ten times with no response, I finally gave up. I had to cancel my flight and make the grueling decision to drive the car myself across the country -- a four-day drive I never should have had to make. This experience was beyond frustrating and completely unprofessional. I will never use Ship a Car Direct again... I simply would never use any car shipping service in the US, this industry is broken. read more

Exceptional service. My car was delivered promptly and without any delay. Scott provided 24-hour service number to maintain excellent communication about the status of my shipping and handling. Price of transport was reasonable. Highly recommend! read more

Not sure what happened but I requested my car well in advanced to be picked up from Nevada to go across country. I account for 4 days after the due date for a realistic scenario. 3 days closer to pick up date and I had not heard from any carrier and called Scott. He assured me this is the window people will be looking. So I left Nevada on a plane and waited until one week post pick up date with no response. I had to cancel the request. But here's the interesting part: I booked with a different broker and within 1 day they had a carrier and the car was picked up and delivered in a week with perfect communication. I'm not sure why Scott couldn't secure the carrier but the other company could. read more

[update] I understand -- you are trying to cover your tracks. Your response is not accurate. The weight in either was NOT over 100 lbs Alex. Please do not deceive potential clients. Also, as you know, the drop off was botched and we did NOT hear anything from the carrier until his arrival and the discovery that the keys to the autos were lost. I'll let future customers make their own decision. --- Zero control and accountability of their contract shippers. Terrible communication associated with a cross country auto transfer. read more

I needed to move a car back home after my son finished college. Had kind of a tight window to get it done. Read the reviews on Ship a Car Direct. Definitely glad I did. My rep Lottie was amazing to work with. Told me exactly how the process would work. Sent me emails as well as text messages. Car picked up exactly as planned and delivered exactly as planned. It was a very pain free process start to finish. They are very competitive on price. Lots of great information on the website. I would definitely use them again. Truck arrived safe and sound. read more

Ship a Car Direct - Vehicle Shipping Near Me

See all

They gave me a runaround for weeks and still no pick up. I've wasted $600 in rental car fees waiting on a timeline that seems to be frozen. I've asked for a week to speak to a supervisor and no one will call me back. Scott, Matt and the main dispatch pass the buck and never put a supervisor on the line. They violate their own policies and have charged my card a deposit even though they didn't have a carrier assigned. Save yourself the headache and go to another company. These folks are so terrible to deal with. read more

Everything went well. Car delivered as anticipated. Jennifer was great. Thank you. Would recommend.

It was really more like a 3.5 star experience but all these car shipping companies have such low ratings so I figured I'd round up to get some attention. Let me start by saying if you're reading this you're probably trying to ship your car somewhere, it was HELL for me to find a place, everyone has horrible reviews and horror stories. I wanted my car to be safe but also didn't want to pay an insane price for an enclosed trailer. Ship a car direct had the best balance between price and ratings so I went with them. Overall the experience was a positive one. I was quoted $700 and ended up having to pay $725, not the end of the world but it would have been nice to save those $25. Another thing is that ship a car and the driver are not always on the same page, for example I was told pick up would be between 6-7, the car wasn't picked up till after 7,I was told the car would be dropped of Monday but just on a hunch I called on Sunday (the day before) and they told me that sure enough the car was coming one day early. I asked them what time they told me 4-5 so I made sure to be home, 4:30 comes around and no news still so I call ship a car and they told me that the driver is still on track to be there at 4-5 which I find surprising considering it was 4:30 and I heard nothing from the driver so I ask for the driver's number and give him a call, he tells me he never said 4-5 and he's still actually on his way to deliver another car an hour away from me, he told me it would be closer to 7. So my advice for you is to get the contact info of the driver and communicate with him instead of ship a car. With that out of the way the car did arrive undamaged and clean (aside from the dust from traveling across a few states which is understandable). My main concern is that my car arrived undamaged and I would not be charged extra money on top of what I was quoted and both were achieved (well $25 difference but close enough). I would use them again read more

This is the second time I've used Ship A Car Direct and have been totally satisfied! Have used other companies before, but Ship A Car has been the best. They are very good at communicating every step of the way. I have no problem recommending them to others and I have. Use them if you want to transport a vehicle. read more

Shipped my car from Kirkland to La Quinta. Jennifer was my contact and she was extremely helpful answering all my questions, making sure I understood how the process worked and the timing. I contacted her several weeks before the shipping date. She kept me apprised of what was going on each week and before the car was scheduled to be picked up she sent an app to take pictures, etc. Once the car was picked up, it arrived on the date that they told me it would. I would strongly recommend the company and Jennifer. read more

Matt worked diligently to find me a truck. It took 12 calendar days from date of shipping order to receipt of car, which isn't bad considering some of the other experiences I've had with other shipping brokers and truck companies. He was very communicative with both myself, the seller and the shipper the entire time, ensuring to coordinate with all three parties so everyone knew the exact status everyday. Will use him again in the future! read more

We were very pleased with Ship a Car Direct. We shipped a car from Massachusetts to San Diego and it left Monday morning and was delivered Saturday morning. That was fast! Mike helped us through the process and scheduled our pickup on the day we requested. The driver was waiting and ready for us at the scheduled time. We used the app to take all the pre shipment pictures. We had an airtag on the keys and watched the car along the way which was fun. The car arrived at the local depot on Friday and they called us and said they had one space left to deliver on Saturday. We took it and the car was delivered first thing Saturday right on time. The insurance offered by Ship a Car Direct was another huge plus and the fact that they vet all of their transport companies. read more

Ship a Car Direct - Vehicle Shipping Near Me

My first ever experience to buy a car out of state and Ship a car direct made it smooth like a breeze.. I worked with Lottie and she is good in what she does, very transparent, knowledgeable.. I rec the best rate, service and timely delivery.. The price was quoted upfront and follow up communication was top notch.. I 100% recommend ship a car direct services and would definitely be using them in near future.. read more

I worked with Matt. He was very straight forward and easy to work with. I was not in a hurry to get the car shipped, so he was about to get me a pretty good deal. I would use them again. read more

We were moving across the country and needed to ship our car. Their booking process was a complete and utter shit show. To the point we were concerned about getting scammed. But after everything was smoothed out, we trusted our gut and handed over the keys. Our car arrived early and in the same condition! Plus our driver was mad cool!! Side note: We ended up paying $100 extra because we filled up our trunk and backseat. But that was still cheaper than trying to ship everything so win/win. I recommend paying your driver in cash if you can. read more

Everything went really well. Every person involved was professional, friendly, and helpful. In the future, I will only use Ship a Car Direct. My car was picked up and delivered on time in perfect condition.Thank you for a very easy experience. read more

We recently shipped a car from Pennsylvania to California. Matt was communicative through the whole process. The car was picked up and delivered in a timely fashion and arrived in good condition. I would use Ship a Car Direct again if needed. read more

Ship a car direct. My go-to car shipping company. David, it's always a pleasure doing business with him. Communication is on point. Fast shipping company very reliable no hussle they promised, and they deliver 100%. Truck drivers are very professional. Communication is on point also. They picked up my car on the 15th of April and got delivered on April 18. 100% satisfaction. read more

Ship a Car Direct - Best car shipping company Ship a Car Direct! - Vehicle Shipping Near Me

Good communication pre-delivery but once the car was delivered they stopped responding. I had a question about a couple of scratches during shipping but so far no response read more

I was skeptical reading all the 5-star reviews about Ship a Car Direct but now that we've used them to ship two vehicles cross-country, I'm a believer! The communication was great from the start -- an online quote followed by an email confirmation. When I had questions, Lottie patiently answered each of them. The FAQ's on their website are informative and the videos are very helpful. When it came to scheduling, Lottie helped coordinate to have same carrier pick up our BMW & Audi at the same time, which was extremely helpful. The shipper arrived as promised and less than one week later, our vehicles arrived -- in exactly the same condition as they left -- at our new home after a 3000 mile trip. A+++++ read more

November 1 of 2023. I just want to update my case After the incident, Mike, the owner of the company, reached out to me directly. He expressed his concern and took personal responsibility for the situation, involving Alex, the manager, who did a great investigation, who efficiently determined who drove my car and where it had been where everything ended to be the responsibility of the carrier who put my car Dow in Arizona. Ship a car direct refund half of the for the total Cost $687 I had spent, and also assured me they would cover any additional expenses that may arise like tolls, tickets additional they assured they would never gonna doBusiness with the carrier involved in the incident to prevent any future issues. Ship a Car demonstrated responsibility and acted promptly to resolve the situation. read more

If you enjoy living on the edge, by all means use this carrier. I gave them months in advance notice of our ship date. It came down to the last possible date before we flew out and we still didn't have any pick up info. We got excuses and no shipping. I do not recommend this firm. Even after emailing them a week prior to our availability date, they still delayed creating our order until the morning before we were leaving. They failed to produce a puck up order. read more

Honestly, Scott, the person I was assigned to, was a nice gentlemen. Granted, he never answered first time around but would always call back in an appropriate amount of time, no complaints for him though. I do wish I was told the price would jump 200 dollars from the original quote, instead of being told the max would be 75 over. I was frustrated that the car also came 6 days later than I was told, but I am just glad it came in one piece. read more

These guys helped me out of a jam. Originally, I booked an inferior company who no showed me and then told me the truck picking up my car was broken down in TX a day later. Needless to say, I panicked and called these guys. Their rep Matt was super helpful in explaining how these things worked and got me booked almost immediately and the car to the destination I wanted in the time I wanted. Would use again. He even saved me a little money. read more

My first time shipping a car. It's a stressful experience and there are a lot of brokers. Ship A Car Direct was awesome with communication. They connected me with Gorban Transport, who provided a fair quote for the 2000 mile trip in an enclosed trailer. Both Gorban and Ship A Car exceeded expectations. The car arrived early and in perfect condition. The driver was very professional. Ship A Car Direct followed up with me to ensure everything went as expected. Would totally use them again and highly recommend! read more

UPDATE TO 11/26/23 review: I'm going to update my rating that started out as a 2 star rating, then went to a 3 star rating, to a 4 Star rating. (Would give it a 3.5 star rating if I could) After my first dealings with Ship a Car Direct didn't go so well in 2023 they contacted me and apologized and said they would like to win my business back if I ever needed a car shipped again. When I needed my car shipped back to California in 2024 I decided to give them another try because they had so many good ratings. They did a good job and communicated well but I wouldn't say that they went out of their way to make it a great experience for me. Still seems like a shady industry where you have to pay cash to the truck driver when the car arrives. It all depends on the trucking company that picks up and delivers the car. Ours was Shipping Experts Inc. and they did a good job. Even though they arrived in California before we did they made it easy for our friends to pick up the car. They delivered it to the nearest cross street. If Ship a Car Direct had told me that they selected this transport company because they are really good on trying to deliver the car to your address or as close as they can, that may have moved Ship a Car's rating to a true 4 star rating instead of 3.5 stars. But I don't give out 5 star ratings unless a business is what I would consider one of the top in the industry. Would I use them again? Probably, or I'd just drive my car one way and fly back. (Who doesn't like a roadtrip?) Like I said, I think the entire car shipping industry seems a little shady. read more

Very happy with the service. The rep was available via phone / email during the shipping process. Car carrier selected by ShipACarDirect was good. The Phone App for taking car pictures before and after shipping was good and easy to use. Overall I had a very good experience with Ship A Car Direct. read more

They moved my 1957 Porsche 356A from east coast to San Diego I was impressed with how quickly they got it done my 6 figure car came ahead of time without any problems my car was in perfect condition when I received it just wanted to say thank you highly recommend this company. read more

Ship a Car Direct - Vehicle Shipping Near Me

The farthest I've ever driven from Skokie is to Orlando (FL), Oak Hill (WV) and Las Vegas. But I've never driven to SoCal or the Bay Area. Although I would love to do that one day, when I have more time. I needed to get a car to SoCal for a family member and as I thought about the time, effort, gas and flight back - I thought, I need to hire a shipping company - that's really the best way to do this. My brother had just shipped his motorcycle to northern CA so I was able to get a few tips. I was able to get quotes through Yelp, at least 2 to 3, but all roads led back to Ship a Car Direct. I did a comparative analysis and saw that they had a number of excellent ratings and when their quote came in, it was very reasonable. I watched their videos to manage my expectations, I was in constant contact with their representatives. The driver came as scheduled and the car was delivered on time - no issues what so ever!! I was very pleased with this high level service, to say the least. read more

Ship a Car Direct - They allow you to include 100 pounds of stuff when you ship your car - Vehicle Shipping Near Me

See all

They did an excellent job shipping my car from Texas to California, but the return trip was a different story. I set my pickup date a bit late due to time constraints, as I needed my car for work and chose the latest date I could manage without it. Concerned about how strict the time window was, I called a representative and extended the pickup window from 3 days to 4 days. During this time, I called the company every morning, asking if there was anything I could do to ensure my car would be shipped by Friday, as my flight was the next morning. While the representatives I spoke with were polite, they were ultimately unhelpful. They repeatedly told me that my car was visible to the carriers and suggested that increasing the price would make it more attractive. I raised the price with almost every call, eventually adding about $300 to my original budget. Despite this, I received no further communication from them, and my concerns only grew as the pickup date approached. In my frustration, I reached out to family and friends and contacted a different car shipping company they recommended. This company connected me with a carrier the same day, who could pick up my car just one day later than I had hoped. Because of this, I chose to go with the other company instead. My main frustration is why this company couldn't do what the second company did. The second company was much more responsive and took immediate action to solve my problem. In contrast, this company seemed indifferent to the time constraints and stress I was under, repeatedly telling me to wait and trust the process. Given the positive experience I had the first time I shipped my car with them, I was not expecting such a disappointing experience this time. read more

Matt was such a great person to deal with through the entire experience. I've shipped cars before and never had someone that was so professional and put my mind at ease through the process from start to finish. I also had an amazing experience with the carrier and specifically the driver from MJ transportation. They brought my truck back in phenomenal condition, and worked with me on the drop off location. 10/10 read more

Ship a Car Direct - My truck - Vehicle Shipping Near Me

A friend of mine recommended this company. I had a car delivered from Illinois to California. It was fast, on time as promised, and safe. The driver was a kind person. I strongly recommend this company. read more

Added: Petty owner. I'm trying to move my family across the nation and bro thinks getting petty in comments about a user name is a good response to terrible customer service (they literally pretended they couldn't hear me when I called ). Watch, he won't let this review go and will try to respond with more pettiness. Original: Cancelled an order because they were taking forever to confirm a driver. When it went past the date for pick up, I didn't hear anything from them but I had to call for more info. Even after I reached out to Scott multiple times for information, I barely got any info. Left my text messages on read. I called and they pretended they couldn't hear me and hung up. Who does that? Lol Also they cancelled my order but not my quote on the national board so when I went to a different broker, I'm stuck to their higher quote. Don't do business with these guys. read more