I stopped going here 2 years ago. They are terrible. I was told to calm down by a person doing…read morethe drying when I asked him to wipe off the running board as it was wet. They lost 5 cars that used to get washes there faithfully. Next time put customer first. Yes I filed a complaint and no one ever returned my call.

I love this car wash! I'm on the unlimited wash monthly plan and can't say enough positive things…read more These negative reviewers wash their car twice a year and expect it to be detailed. Cmon. Nicest people and they do a fine job. In and out in 5 minutes.

I am from out of town and called to see if I could get my windows tinted and Jeff made room for me,…read moreplus he was kind enough to get me a detail in! he was able to get all the dog hair off my carpets and the detail was great. the tint was exactly what I wanted. Great communication and easy to deal with! Thank you Jeff!!!

Quick to respond and very friendly. Scheduled my service right away and within a timeframe that…read moreworked great for me.

Had an interior detail of my car. Chris was great to talk with and did a very nice job. Great…read morethat he is mobile and can come to you. Would recommend. Bob S

Chris from Orion did a terrific job on my mom's carpets. He was prompt, professional and thorough…read more We could not have asked for better service. Thanks!!!

Chanhassen LaMettry's did me right! A lot of places are booked out really far in advance right now…read moredue to labor shortages and supply chain issues, so definitely be patient while booking out. My insurance tried providing me their approved shop list, but lo and behold, the list was out of date after calling around and I found out AFTER I had made the appointment. Well, I got a little tired of the run around and decided to go with a shop I knew did quality work. I started out at LaMettry's Inver Grove by my house for an estimate, and I was so happy that they would reach out within their network of shops to see if they could get me an earlier appointment. Now, Chanhassen isn't particularly close to where I live, but I figured it was worth getting the work done sooner. It was so nice to have them call and set up my rental car with my insurance and have it waiting for me when I dropped my car off! Everyone was so friendly, and even when my insurance was being difficult, Chad, the manager, helped me out and sent the paperwork in. I also really like that despite their parking lot being super full, my car was ready and done when they said it would be. Overall, super professional and great customer service!

Do not use them and do not have insurance pay them directly. I was told it would be around 3 weeks…read morefor my car to be fixed back in January 2026. Given that, I had the insurance check sent to them. Over months, the salesperson/rep lied to me about delays and reasons my part was not in. 8 months later my car is still not fixed, and I had to get my insurance company involved to request they return the money. Now that the money needs to be returned, they are saying it takes them up to 2 months to cut a check to return the funds. This entire experience has been a nightmare. Do not use them.

Great, friendly service! our car looks amazing. Thank you so much for taking the time to get the…read moreinside of our car looking new again! Will definitely have you back in the future for our truck!

From the owner: V.I.P Mobile Detailing Based in Andover, MN brings the show room quality right to your door step!…read moreWe have all the supplies and tools to come to you! No need to sit in a shop while you wait for your car, you can enjoy the day while your car gets a fresh detail!

At first this place seemed good. I was given the time of day & told that I could come down for an…read moreappointment and get some custom work done.. shouldn't be that hard right? But then, all of a sudden this "Travis" guy (which is the only number available or contact to work with) completely ignored me after multiple calls and texts over 4 days. No reply. He even said that texting is the best way to get ahold of him. NOT the case. Warning : If this place wants to do your work, maybe they will. Maybe not. At their whim. Completely ridiculous & unprofessional. Good luck or just stay away.

My experience with Travis at One Choice Detailing was horrendous…read more After the auto detailing was finished, the inside of my car looked okay, but definitely not worth paying $ 240, which was the price he charged because of excess surcharges. He claimed that my car was dirtier than the average car, but I had vacuumed it myself a few days before the job and had had the exterior cleaned at a Mitsubishi dealership 4 weeks prior. My car was definitely not dirtier than the average car. He also claimed there was a vomit substance on the floor which was a covid-19 biohazard that "put [his] life on the line," which on one hand was a bit theatrical, and on the other hand was not true since no one had thrown up in my car. The price that was agreed on was $149.99 as base price but I was charged 176.00 base price. Then he added further up-charges of 48$ for additional cleaning. Nevertheless, Travis didn't mention a word about this and sent out the invoice without informing me about any of the surcharges. In my opinion, Travis was not transparent and his game is to nickel and dime you to add up-charges to the price listed on the website. Even if your car is relatively clean, Travis will make sure to find something to bring up the cost, which in my case was a 90% increase versus the quoted price. The service was okay, but the fact there was no transparency, his unspoken up-charges, as well as the fact that he avoided talking with me after the fact (he left my keys under a stone) have all led me to give him a failing grade on this review.

Second time they've serviced my vehicle. I got my 2011 Kia Soul from CarHop about a year ago and…read morehave needed in-warranty service-- once for a power steering issue and this most recent time we found out the engine just up and quit. As long as they had the parts they needed, they were expedient and communicative. I honestly couldn't recommend Victory enough!

Overtorqued and Overpriced. Same Labor Rates as Dealership…read moreat about $200 per Hour with Hit and Miss Repairs. NOT Happy. Went in for a full brake job on a 2010 Prius. I supplied pads and rotors for all 4 axles. Was informed that, in addition, both rear calipers needed replacement. Total bill was estimated at about $1800. I swallowed hard and said OK. Went in to pick up vehicle next day. Lug Nuts were over torqued on all 4 wheels forcing me to return vehicle. Promised all was good. One week later, replaced rear brake caliper was leaking and turning on multiple dash lights. Asked for a price reduction from their $1100 labor bill (for 5 hours work). I was told "You agreed to it." How about I agree to never let you touch my families' vehicles again and inform the public of your sloppy and overpriced service?! I requested to take my vehicle to an alternate shop of my choice to complete repairs at Victory's expense. Victory insisted that I return it to them. Questions about how my vehicle was repaired went unanswered / ignored. Two separate inquires from the Better Business Bureau (BBB) and Minnesota State Attorney General's office could not get them to admit their sloppy work. My position is that Victory Auto has failed to demonstrate a level of competency from their two prior errors that I can in good faith trust them to complete the repairs completely and safely. Hence my request for reimbursement and to take my vehicle to an alternate garage of my choice. You may think that I'm a whiny customer who is never satisfied. I don't believe that's true. I had an ongoing relationship with another garage that lasted over 30 years. That garage owner has since retired. In those 30 years, I NEVER had a single issue with a vehicle's repair quality. Since visiting Victory, I am two for two on Poor / Subpar service. First visit, they misdiagnosed an AC issue. I eventually solved it myself. Second and more serious visit, I am left with a vehicle that I have had to have another shop correct Victory's errors for an additional $400 prior to it being road worthy. I'm 63 years old. Been wrenching and working on cars since I was 13. I've never seen a more messed up Shop. AVOID!