I visited Tommy's Express Car Wash in mounds view and signed up for the unlimited works wash…read moremembership but unfortunately this location seems to be in serious need of maintenance. I purchased the Works wash, and while the wash itself was okay, it was nothing special and there was no tire shine applied. After the wash, I moved over to the interior cleaning area to use the vacuums. I tried four different vacuum stations and none of them were working properly. Three had very little suction, and one was completely inoperable. The floor mat washer was also not working. I spoke with an attendant about the issue and was told the vacuums were working fine, which clearly wasn't the case. I eventually had to speak with the manager to get a refund. During that conversation, he blamed customers for being rough on the equipment and said they had just spent $5,000 replacing vacuum motors. I do appreciate that they ultimately issued a refund, but the condition of the equipment and the initial response from staff made for a frustrating experience. If the vacuum area--which customers can clearly see--is in this condition, it makes me wonder what kind of shape the brushes and other components inside the wash tunnel are in, since those are the parts actually touching customers' vehicles. This location could really benefit from better maintenance and a more customer-focused response when issues are raised.

Amazing service , amazing car wash! Perfect for my Tesla! It has a conveyor belt, so I don't have…read moreto worry about my wheels getting all torn up.

Fabulous service and detail work - all team members worked hard and did an excellent job!read more

I came home only to have to grab cleaning supplies myself. Disappointed, won't go backread more

Something's wrong with the sensors at this location. At first I thought it might've been a glitch…read morebut it keeps happening. We have to wash and wipe down the hood when we get home. We will be canceling the monthly membership.

I used this car wash for over a year and it was fine. I recently went with my 4 month old vehicle…read moreand their brushes put thousands of tiny scratches down the entirety of both sides of my car. They claim it was nothing their machine did. I can't imagine how this damage possibly could have been done by any other means. UPDATE since they responded to contact them: I had already been in contact and escalated to a general manager. He had me come through, and ran my car through the wash while he watched. He told me he didn't see anything damaging the car (I certainly wouldn't expect it to do it every time? But clearly the brushes were contaminated or something when I ran it through previously.) He would only say "the machine is designed not to damage cars" (well I would certainly hope so!) and that this "doesn't normally happen" (again I wouldn't expect it to happen frequently, but it DID happen) he offered me $100 claiming I could get paint correction for ~$150-200 (false) Avoid this place if you like your paint unscratched.

VERY DISAPPOINTED!!! BACK SPOILER RIPPED OFF and COMPANY WON'T MAKE IT RIGHT!!! On 2/18/26 I…read morepaid for and drove my Honda CRV through the crew car wash. During the washing process, I heard a loud ripping noise. After inspecting my car, I discovered my entire rear spoiler panel GONE FROM MY CAR. I immediately filled out an incident report and they found and returned the panel to me stating they would contact me in a week about making it right. Today I received the email stating that they would NOT be making it right and that it was somehow my cars fault that their washer ripped it off!!!! I guarantee you that my spoiler would still be on and working if I had not gone through their carwash. Don't support a company that doesn't take responsibility to make things right after damaging a car!!! Pass the word along!!! Latest update: I called the number the business manager put in their response to my negative review. Guess what???? They told me they most certainly NOT NOT NOT help me get it put back on or they would NOT NOT NOT make the damage to my car right!!! They said "sue us if you'd like, we will NOT NOT NOT change our mind and make what we did right!!!" How do you like that for lack of business integrity, irresponsibility, and HORRIBLE CUSTOMER SERVICE!!! Pass the word. Crew car wash is DANGEROUS TO CARS and HORRIBLE CUSTOMER SERVICE!!!!

Easy to run in and out of.. the chicken tenders are better then Cub…read more The staff is always friendly and the banana cake is outstanding for a gas station.

The staff here are so friendly! The store is always stocked; there's usually fresh donuts and if…read morenot, the boxed donuts are usually fresh from that morning! I love their snazzy smoothie machine. There's also coffee machines with whipped toppings and syrups. My only criticism is that sometimes I get charged the wrong price for what's in my cup. Like I'll get a lemonade and be charged for a slushee of the same size. It's only a 30-50 cent difference, but it can be annoying.

Best car wash that I have ever used. They have the strongest vacuums that I have foundread more

I just had the best experience at Bobby's car wash! A lot of you might think: "what? It's just a…read morecar Wash! what difference does the place makes?" Well, it does to me, I felt welcomed, that my business really matters to them by showing interest of the way my car looked after was washed! I highly recommend them! They even give you odoriferous for your car.

This ship shape car wash VERY POWERFUL JETS IN THE CAR WASH. tHERE ARE BRAND NEW VACUUMS THAT SUCK…read moreVERY WELL. ithere is usually not much wait during off peak hours. The attendants are usually friendly and direct your vehicle to be right on the track to get thru the to 4 minute wash. There are 4 different options from basic to underwash to deluxe to ceramic +_ graphite. You can go through it as many times as you want per monthly basis. Just wish they were open until 8 pm CDT in the Summer . Otherwise, good mgmt that helps with car issues ! Convenient location on Silver Lake Road in New Brighton. Referring a friend gets both a month's free of car washes .

This is no longer the Busy Bee car wash. It is called ship shape car wash. They have a new…read moremanagement or owners. I'm not sure, but they redid all of the washing components that seem to work quite well with the exception of the dryers which were original and don't work well at all. I brought it up to the manager just today 3/6/ 25 and he stated that new dryers have been purchased and they already have them but it's a large undertaking to change out to the new ones and I can see that so I hope they get it done soon.it leaves way too much water/wax on cars and trucks

When in Columbia Heights this is my favorite Gas Station. Easy to pull up to their pumps. Nice…read moreclean place with friendly people & great selection of Convenience Store stuff. This also seems to be the Gas Station I usually see the local Police using. I believe they know a great gas station better than most people as much time as they spend in their cars. The fact they are often here also helps discourage some of the wrong people from being here as well

I'm not really favorable to any gas stations, however, SA is great at what they do. They have an…read moreawesome convenience selection and a ton of gas pumps. Service is usually always friendly too. I like the Wells Fargo ATM as it has no fees. They have a ton of locations an this one is convenient. The rewards program is pretty slick and you can manage your points online. I have used the car wash too and although it isn't touchless it does a good job.

I purchased the top of the line wash about a week ago, and to say I was disappointed with the…read moreresults would be a major understatement. It looked no better than what I would get from an $8 wash at a gas station. At least with the gas station, I know what I'm getting. I falsely assumed that by spending that extra $20, I would get much better quality/results. Not at all. I will never take my car here again.

ve been a fleet member at Shine for nearly a year, operating 9 vehicles under my account. While I…read morehad a minor misunderstanding with an employee in the past, today's experience was unacceptable. The gate works inconsistently--about 50% of the time--and today was one of those days it failed. As I waited, an employee came out to manually enter my plate number (which never works). After recognizing me, she sighed, visibly frustrated. I calmly explained that I wasn't blaming her, but mentioned it's frustrating and I felt bad for holding up the line. She responded by yelling, "Jesus Christ," and then, in a rude tone, told me to have a good day. I still smiled and told her the same. Shortly after, Shine chose to cancel my account due to this interaction. While disappointing, it's not surprising. The location has ongoing issues: an unreliable gate, weak vacuums, and only one site in the entire metro isn't helpful. On a positive note, the manager, Bryce, has always been patient and easy to work with. Unfortunately, some of the younger employees don't show the same level of professionalism or respect. It's unfortunate things ended this way, but I hope my feedback helps improve the experience for other customers moving forward.