It has been very difficult being a tenant with Shine Property Management, miscommunications is huge within the management. When I call and leave a voicemail, they often forget to call me back. When something needs to be fixed, it's like pulling teeth to get something done. I have rented through three other companies beforehand and I have never experienced this much stress. My lease ends at the end of this month and I am happy to finally leave! read more

I wouldn't rent from this company, if I could give them 0 stars I would. We are a military family, we rented from this company before we got stationed here so we had something to move into right away. There was no move-in walk though done with me which I thought was extremely weird, when I got to the rental house for the first time it was disgusting- they didn't clean it between the previous tenants and us because those tenants only stayed two weeks "so they assumed it would be clean" I should have found a new rental then and there but I stuck it out because I was by myself with 5 kids and pregnant. They did fix up the majority of the issues but we paid out of pocket for a new toilet bowl system (for a completely none flushing toilet) that they couldn't justify fixing. They never and I mean never EVER answer their phone, they say they will call you back but your lucky to get a text back from them. They tried to fault us for problems with the house on move out, luckily I had taken every picture under the sun of the issues with the house on move in & was able to prove that we left the house is better condition than we received it, because they weren't able to keep our deposit based off of damages to the house they decided to keep it to cover rent that shouldn't have been our responsibility- we gave our 30 days notice, we even let them keep the whole month of November's rent (which included 2 days more than our 30 days notice) the owners of this rental decided to sell their house, the house was put on the market (the owner of the rental company also being the realtor of the house- conflict of interest??? I think so.) I was told by Andrea that because they were going to sell it we were out of the contract on the owners/rental companies end too. The house went under contract with the buyer on December 15th but they decided they were entitled to our whole deposit of $1650 because we moved out of the house and didn't immediately move out of the County like they had thought we were doing. They said because we could have stayed in the house until is sold that we broke the contract on false terms. Everyone know that military plans change last minute all of the time, not only did military orders change but we had our baby born a month early. If they would have answered their phones when I called almost daily or called us and asked us about our situation they would have known all of this. They didn't mail the letter informing us that they were keeping our deposit until the 30th day after our move out- in their lease it says that we have to receive the deposit or letter informing us why they aren't giving us our deposit BY the 30th day.... they were in breach of their contract in so many ways but they still feel justified in keeping our deposit. If you are military, moving here or moving away and selling a house I would stay away from Shine Property Management & Kingdom Reality, Jamie owns both. I asked to speak with Jamie on multiple occasions throughout the time I rented the property they managed & not once was allowed to because she was always busy- I was told I would receive a call back from her but never did. The office manager at Shine Property Management is named Andrea Skavlem & she is seriously the worst, she has horrible management stills, she is tactless and pretends like she has no clue what is going on, she doesn't ever give you a heads up when she is coming over, sending someone over to fix something, or wanting to show the property. Not a military friendly company even though that is the community that gives them business!!! read more